
Senior F&B Supervisor / F&B Supervisor
Mô tả công việc
* Position Summary:
- The F&B Supervisor plays a key role in overseeing the daily operations of food and beverage service areas, ensuring high service standards, operational efficiency, and guest satisfaction. Reporting to the Assistant F&B Manager or F&B Manager, this position supports team coordination, supervises service delivery, manages guest interactions, and ensures adherence to hygiene and quality standards. The F&B Supervisor serves as the point of contact during shifts, ensuring staff are well-prepared and motivated to provide outstanding service in line with the organization’s brand values.
* Key Responsibilities:
+ Supervise daily F&B operations, ensuring smooth service flow and guest satisfaction.
+ Assist in staff scheduling, delegation of tasks, and conducting daily briefings.
+ Support the training and onboarding of F&B team members.
+ Ensure cleanliness, hygiene, and safety standards are strictly followed.
+ Monitor service quality and proactively address guest complaints and feedback.
+ Oversee opening and closing procedures of the outlet.
+ Manage beverage and consumable stock levels; place orders and coordinate with suppliers.
+ Perform regular inventory checks to prevent stock shortages and control wastage.
+ Process and submit payment claims related to F&B purchases and services in a timely manner.
+ Maintain accurate records of stock movement, purchase orders, and supplier communications.
+ Ensure all procurement follows internal approval and budgeting guidelines.
+ Collaborate with kitchen and bar teams to ensure timely and coordinated service.
+ Act as shift in-charge and communicate effectively with management and team members
Phúc lợi
Yearly company trip and annual team-building activities
Bonuses/gifts on public holidays, Foreign language allowance (Korean/Chinese/Japanese), Tips and overtime allowance.
Duty meals or meal allowance
Full participation in Social Insurance & Medical Insurance
Periodic health check-ups, 24/7 accident insurance and health insurance
Professional uniforms, including laundry services
6–7 days off per month, 1 day off on your birthday, and other paid leave in accordance with the Labor Code
Competitive salary and comprehensive benefits, 13th-month salary and performance-based bonuses
Advanced professional training courses and enhanced foreign language classes
Professional, young, and dynamic working environment with many opportunities for promotion and internal transfers
Kinh nghiệm / Kỹ năng chi tiết
* Requirement:
+ 3+ years of experience in F&B operations, with at least 1 year in a supervisory role.
+ Strong leadership, interpersonal, and communication skills.
+ Good understanding of food and beverage service procedures.
+ Ability to work in a fast-paced environment and handle high-pressure situations.
+ Proficiency in English; other languages such as Mandarin or Korean are a plus.
+ Flexibility to work varied shifts including evenings, weekends, and holidays.
+ Familiarity with POS systems and inventory processes
Mô tả
Thông tin liên hệ
- Tên liên hệ:Phòng Nhân sự
- Đường Hàm Nghi, Sài Gòn, Hồ Chí Minh, Viet Nam
- Please send your application by online, email or direct to
Nhận hồ sơ bằng ngôn ngữ: Tiếng Anh
Về công ty
Cosmo Club - Khách Sạn Bến Thành (Rex)
Welcome to Cosmo, a premier destination for gaming enthusiasts seeking unparalleled excitement and luxury across our three exclusive gaming clubs. Located in the heart of Ho Chi Minh City, our venues redefine the gaming experience by blending thrilling slot machine action with exceptional customer service and an inviting atmosphere. At Cosmo, we believe in providing more than just a place to play; we offer a sanctuary for those looking to immerse themselves in the exhilarating world of gaming.
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