Cosmo Club - Khách Sạn Bến Thành (Rex)

Senior F&B Supervisor / F&B Supervisor

Cosmo Club - Khách Sạn Bến Thành (Rex)

Negotiable
2 - 5 years
2026-11-11|Expired in: 57 days

Job description

 * Position Summary:
- The F&B Supervisor plays a key role in overseeing the daily operations of food and beverage service areas, ensuring high service standards, operational efficiency, and guest satisfaction. Reporting to the Assistant F&B Manager or F&B Manager, this position supports team coordination, supervises service delivery, manages guest interactions, and ensures adherence to hygiene and quality standards. The F&B Supervisor serves as the point of contact during shifts, ensuring staff are well-prepared and motivated to provide outstanding service in line with the organization’s brand values.
* Key Responsibilities:
+ Supervise daily F&B operations, ensuring smooth service flow and guest satisfaction.
+ Assist in staff scheduling, delegation of tasks, and conducting daily briefings.
+ Support the training and onboarding of F&B team members.
+ Ensure cleanliness, hygiene, and safety standards are strictly followed.
+ Monitor service quality and proactively address guest complaints and feedback.
+ Oversee opening and closing procedures of the outlet.
+ Manage beverage and consumable stock levels; place orders and coordinate with suppliers.
+ Perform regular inventory checks to prevent stock shortages and control wastage.
+ Process and submit payment claims related to F&B purchases and services in a timely manner.
+ Maintain accurate records of stock movement, purchase orders, and supplier communications.
+ Ensure all procurement follows internal approval and budgeting guidelines.
+ Collaborate with kitchen and bar teams to ensure timely and coordinated service.
+ Act as shift in-charge and communicate effectively with management and team members

Job benefits

  • Yearly company trip and annual team-building activities
  • Bonuses/gifts on public holidays, Foreign language allowance (Korean/Chinese/Japanese), Tips and overtime allowance.
  • Duty meals or meal allowance
  • Full participation in Social Insurance & Medical Insurance
  • Periodic health check-ups, 24/7 accident insurance and health insurance
  • Professional uniforms, including laundry services
  • 6–7 days off per month, 1 day off on your birthday, and other paid leave in accordance with the Labor Code
  • Competitive salary and comprehensive benefits, 13th-month salary and performance-based bonuses
  • Advanced professional training courses and enhanced foreign language classes
  • Professional, young, and dynamic working environment with many opportunities for promotion and internal transfers

Required experience / skills detail

 * Requirement:
+ 3+ years of experience in F&B operations, with at least 1 year in a supervisory role.
+ Strong leadership, interpersonal, and communication skills.
+ Good understanding of food and beverage service procedures.
+ Ability to work in a fast-paced environment and handle high-pressure situations.
+ Proficiency in English; other languages such as Mandarin or Korean are a plus.
+ Flexibility to work varied shifts including evenings, weekends, and holidays.
+ Familiarity with POS systems and inventory processes

Job detail

Position typeFull-time
Career levelTeam Leader / Supervisor
Education levelDiploma (3 years)
Experience level2 - 5 years
GenderAny

Information

  • Name:Phòng Nhân sự
  • Đường Hàm Nghi, Sai Gon, Ho Chi Minh, Viet Nam
  • - Please send your application by online, email or direct to

Application language: English

About company

Cosmo Club - Khách Sạn Bến Thành (Rex)

https://www.facebook.com/share/1A3XjUqEnT/100 - 499 employeesContact: Phòng Nhân sự

Welcome to Cosmo, a premier destination for gaming enthusiasts seeking unparalleled excitement and luxury across our three exclusive gaming clubs. Located in the heart of Ho Chi Minh City, our venues redefine the gaming experience by blending thrilling slot machine action with exceptional customer service and an inviting atmosphere. At Cosmo, we believe in providing more than just a place to play; we offer a sanctuary for those looking to immerse themselves in the exhilarating world of gaming. 

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