DANANG MARRIOTT RESORT & SPA, NON NUOC BEACH VILLAS

Front Desk Supervisor

DANANG MARRIOTT RESORT & SPA, NON NUOC BEACH VILLAS

Ngũ Hành Sơn,Đà Nẵng
Thương lượng
0 - 1 năm kinh nghiệm
16-10-2026|Hết hạn trong: 35 Ngày

Mô tả công việc

- Supervise front desk staff and ensure that they provide excellent customer service
- Respond to guest's inquiries and requests in a timely and professional manner
- Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests
- Manage reservations and room availability
- Ensure the accuracy of billing and payment processes
- Monitor and review guest feedback
- Resolve customer complaints
- Train and coach front desk staff
- Monitor staff performance and provide feedback
- Maintain a clean and organized front desk area

Kinh nghiệm / Kỹ năng chi tiết

- Previous experience in a customer service role
- Excellent interpersonal and communication skills
- Proven leadership and organizational skills
- Working knowledge of hotel management systems
- Able to multitask and prioritize tasks
- Flexible schedule with the ability to work nights, weekends, and holidays

Mô tả

Loại công việcNhân viên toàn thời gian
Cấp bậcTrưởng nhóm / Giám sát
Học vấnTrung cấp
Kinh nghiệm0 - 1 năm kinh nghiệm
Giới tínhBất kỳ
Ngành nghềDịch vụ khách hàng, Khách sạn

Thông tin liên hệ

  • Tên liên hệ:HCNS
  • 23 Trường Sa, Ngũ Hành Sơn, Đà Nẵng, Viet Nam

  • - Please send your application by online, email or direct to

Nhận hồ sơ bằng ngôn ngữ: Tiếng Anh

Về công ty

ĐÀ NẴNG MARRIOTT RESORT & SPA NON NUOC BEACH VILLAS

https://www.marriott.com/en-us/hotels/dadnn-danang-marriott-resort-and-spa-non-nuoc-beach-villas/overview/100 - 499 nhân viênLiên hệ: HCNS

DANANG MARRIOTT RESORT & SPA, 07 Truong Sa, Hoa Hai, Ngu Hanh Son, Danang Nestled on Non Nuoc Beach, close to downtown Danang, the retreat is anticipated to feature 200 rooms and suites, 39 villas with a modern, residential design, and locally-inspired accents, catering to providing guests with enriching experiences alongside its signature spaces and heartfelt service. Design plan call for 5 different food and beverage outlets, 8 event spaces, an infinity pool, a spa, kid club, tennis court and a wealth of water sports, including a dive center.

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Khách sạnGiam SátLễ TânDịch vụ khách hàngphường ngũ hành sơn

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