Senior Business Analyst
Job description
The Business Analyst supports OGC and Mineral business teams by analyzing business processes, gathering requirements, coordinating with IT and vendors, and supporting the implementation and enhancement of digital solutions. The role ensures business requirements are clearly defined, prioritized, and delivered in alignment with operational objectives.
- Act as a bridge between business problems and technology solutions.
- Analyze business needs and project strategies to propose optimal solutions.
- Document requirements using industry-standard formats (BRD, SRS, FRS) and create diagrams such as product roadmaps and functional flows.
- Collaborate with IT and business teams to build business processes, data structures, and ensure deliverables meet initial specifications.
- Report progress and issues to management and escalate when necessary.
- Assist in resolving service-related issues and adhere to development and support processes.
- Ensure concepts are developed and managed from inception through post-deployment.
- Participate in and take ownership of all digital transformation projects at SGS Vietnam, as assigned by management.
- Perform any other related tasks as required.
The new employee will report directly to the Mineral Management team, who will be responsible for task assignment, work prioritization, and performance management. The ERP Project Manager will provide functional guidance, project support, and act as the dotted-line manager to ensure alignment with IT standards, digital transformation initiatives, and project governance.
The initial targets and projects for the new employee include:
- Continuing the enhancement and optimization of the Pre-Order System currently used by the Mineral-NR business.
- Implementing the Pre-Order System for the OGC business in Vietnam and Singapore.
- Leading and supporting other projects and business initiatives as assigned by Mineral Management.
Job benefits
Public holidays bonus
Full payment of SHUI in probation time
Laptop provided
Premium health care insurance
18 days annual leaves, sick leaves
annual salary review, 23th month salary, KPI bonus up to 2 months
Team bonding
Required experience / skills detail
- Bachelor's degree in Information Systems or Information Technology.
- Minimum 3 years of experience as a Business Analyst, Product Analyst, Systems Analyst, Project Leader, or Project Manager or similar roles
- Good knowledge of requirement documentation (BRD, SRS, FRS) and diagramming (roadmaps, organizational charts).
- Advanced understanding of business practices and processes.
- Ability to work proactively in ambiguous situations and collaborate across departments
- Knowledge of at least one core business process area (Order-to-Cash, Procure-to-Pay, or Record-to-Report).
- Strong communication, stakeholder management, and teamwork skills.
Fluent English communication skills.
- Ability to work independently and manage multiple priorities.
- Demonstrate the ability to analyze business problems and design or propose effective business solutions.
*** Preferred Qualifications:
- Experience with ERP end-to-end implemmentation.
- Experience in TIC, Finance, or service industries.
- Experience leading small or medium projects
- Knowledge of Power BI, Power Automate, or AI-enabled business tools.
- Basic Mandarin Chinese communication skills.
- Professional certifications such as CBAP, PMI-PBA, PMP, or equivalent.
Job detail
Information
- Name:Phòng Nhân sự
- 8th floor, Bao Lao Dong Building, 198 Nguyen Thi Minh Khai St, Xuan Hoa, Ho Chi Minh, Viet Nam
Application language: English
About company
SGS Vietnam Ltd.
SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 90,000 employees, we operate a network of more than 2,000 offices and laboratories around the world.
Our core services can be divided into four categories:
Inspection: our comprehensive range of world-leading inspection and verification services, such as checking the condition and weight of traded goods at transshipment, help you to control quantity and quality, and meet all relevant regulatory requirements across different regions and markets
Testing: our global network of testing facilities, staffed by knowledgeable and experienced personnel, enable you to reduce risks, shorten time to market and test the quality, safety and performance of your products against relevant health, safety and regulatory standards
Certification: we enable you to demonstrate that your products, processes, systems or services are compliant with either national or international standards and regulations or customer defined standards, through certification
Verification: we ensure that products and services comply with global standards and local regulations. Combining global coverage with local knowledge, unrivalled experience and expertise in virtually every industry, SGS covers the entire supply chain from raw materials to final consumption.
* Inspection:
Agriculture & Food
Automotive
Aviation
Chemical
Construction
Consumer Goods & Retail
Energy
Finance
Industrial Manufacturing
Life Sciences
Logistics
Mining
Oil & Gas
Public Sector
- Ho Chi Minh City (Head Office): 8th floor, Bao Lao Dong Building, 198 Nguyen Thi Minh Khai St, Xuan Hoa Ward, Ho Chi Minh City
- Ho Chi Minh City Lab: Lot III/21, 19/5A Street, Group CN III, Tan Binh IDZ, Tay Thanh Ward, HCMC
- Can Tho Branch: Korea - Vietnam Incubator Park, 8th Street, Tra Noc 2 Industrial Zone, Phuoc Thoi Ward, Can Tho City
- Hai Phong City Branch: Workshop X11, Hai Thanh Workshop Area, Hung Dao Ward, Hai Phong City
- Quang Ninh Branch: Block 3, Lot CN-11, Cam Thinh Industrial Cluster, Cua Ong Ward, Quang Ninh Province
- Thai Nguyen: Onsite Lab for Nui Phao Mining Company, An Khanh Commune, Dai Tu Ward, Thai Nguyen Province
- Ha Noi: 9th Floor, Leadvisors Tower, 643 Pham Van Dong St, Nghia Do Ward, Hanoi City
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