Teaching Quality Assurance Officer (TQA)


Quận Bình Thạnh, Hồ Chí Minh
Thương lượng MONTH
1 - 2 năm kinh nghiệm
Ngày đăng tuyển 19-02-2024
Công việc này đã hết hạn.
Mô tả công việc

Quality assurance operation & training

- Observe online class directly or via records as scheduled or when needed;

- Support resolving emergency issues in classes when needed;

- Coordinate with the teacher in accessing suitable teaching resources; methodology, etc.

- Conduct onboard training or other necessary training for teachers when needed;

- Coordinate to reconcile conflicts; complaints between teachers and students;

- Follow up with the teacher on completing class feedback and reports;

- Check and approve teaching hours on time;

- Assign and record office tasks to teachers properly and effectively;

- Attend and conduct observations and academic ranking to candidates while attending demos

Process, policies, and regulation

- Follow all working procedures, policies, rules, and regulations of TED;

- Support team members in handling requests and concerns from teachers;

- Support to check, monitor, remind and guide teachers and subordinates (if any) to follow the rules and regulations;

- Participate in researching and revising processes annually or when needed;

- Collaborate with team members in maintaining the TED operation in the right standard;

- Update and make necessary reports;


- Other ad hoc assignments required by Line manager.

Phúc lợi
Provide laptops for employees
Health insurance for all employees Interna
12 days annual leave, 1 birthday leave & 1 Christmas day leave
Flexible working hours, open co-working space
Opportunities to promote to higher positions: Senior, Team Leader, Manage
Training (Technical & Functional)
Kinh nghiệm / Kỹ năng chi tiết

Skills & Abilities

- Experienced in researching and problem solving skills;

- Have good skills in verbal and non-verbal communication;

General & Specialist Knowledge

- English proficiency (IELTS/ TOEIC/ Other) being equivalent to C1 in CEFR Level or upwards;

- Teaching Certificate (TEFL/ TESOL/ CELTA) is an advantage;

Education & Training

- At least Bachelor degree in English Teaching or relating majors;

Relevant Experience

- At least 01-03 years experience in teaching and former experience in academic operation;

Special Requirements

- Should be a team player; highly disciplined; proactive and tech-savvy

- Computer literacy – MS Office; G-suit; CRM, etc.

Mô tả
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Cử nhân
Thông tin liên hệ
  • Tên liên hệ: Phòng Nhân Sự
  • Tầng 1, Tòa nhà The Manor Officetel, số 89 Nguyễn Hữu Cảnh, Phường 22 , Quận Bình Thạnh , Hồ Chí Minh , Viet Nam
  • - Please send your application by online, email or direct to:

Nhận hồ sơ bằng ngôn ngữ: Tiếng Anh

Về công ty

About us

NativeX is an online English learning platform, designed for working professionals with offices in Ho Chi Minh City & Hanoi, Vietnam.

About NativeX – The comprehensive online learning platform 

NativeX is an online English learning platform, designed for working professionals with offices in Ho Chi Minh City & Hanoi, Vietnam.

NativeX, is a comprehensive and unified learning platform designed to streamline the learning process. Built on advanced technology, the platform enables convenient access to a diverse range of learning content and study programs. Employing a scientific data-driven approach, NativeX is dedicated to providing an efficient and effective learning experience for adults who wish to learn English but may face time and geographical constraints to attend traditional offline classes.


Our mission is to empower adult learners with a well-rounded communication skill set for career advancement through our comprehensive English online learning platform. By utilizing a data-driven approach and scientific learning design on our advanced LMS platform, we aim to revolutionize the adult ELT market and offer the most effective and efficient means of learning English.


Our vision is to be the leader in innovative and effective learning solutions that meet the unique needs of adult learners in Vietnam. We aim to create an accessible and inclusive learning environment that fosters lifelong development for all. Our goal is to transform the way adult learners improve their English language skills and help them achieve their personal and professional aspirations.

We’ve grown to be a force in Asia’s edtech arena and employ more than 400 full-time staff across two markets. But we still operate very much like a startup: Lean, experimental and entrepreneurial.

We’ve got big plans and are looking for global-minded people who are passionate about education to join us.

Chia sẻ