Retail Manager - Hard Rock Cafe

Viet Thai International Company

Mô tả chi tiết công việc

* This individual will direct retail operations while ensuring that the business is maximizing its potential.  He/she will be responsible for the financial results of the department as well as development and retention of human capital.   

- People - To provide a positive “employee life cycle” for all staff members during their tenure with Hard Rock.

- Guest Experience - To provide an authentic experience that “rocks” for Hard Rock guests by ensuring that the retail business is visually inviting, maintains the proper inventory, and provides amplified service.

- Profit - To operate a financially profitable retail business operation.

- Sales - To grow the business by using innovative sales and marketing concepts.

- Coordinate operations between departments.

- Teach/coach and document employees who fail to meet standards to maintain a high quality workforce.

- Present a professional image to employees, guests, clients, owners and investors.

- Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.

- Build business/market share by thinking of new ways to promote the company and by participating in local events to increase sales and profits. 

- Develop and maintain positive relationships within the business and social community. 

- Spearhead philanthropic initiatives.

- Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations.

- Maintain low staff turnover rate and high morale.

- Operate ethically to protect the image of Hard Rock.

- Utilize programs designed to help Save the Planet.

Kinh nghiệm/Kỹ năng chi tiết


- Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.

- Proven track record of making high quality decisions and the ability to make complex decisions.

- Applicable standard of education is required.


- Strong leadership behaviors coupled with the technical skill set to drive the business toward success.

- Adherence to health/safety and food safety regulations.

- Must possess strong communication and listening skills, excellent speaking, reading and writing.

- Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.

- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

- Multiple language abilities a plus, fluency in English required.

Mô tả

Thông tin liên hệ

  • Cách liên hệ: Nộp trực tuyến, Gửi kèm File, Trực tiếp
  • Mô tả:

    - Please send your application by online, email or direct to:

  • Tên liên hệ: HR Team
  • Địa chỉ: 123-125 Nguyễn Cơ Thạch, phường An Lợi Đông , Quận 2 , Hồ Chí Minh, Việt Nam
** Nhận hồ sơ ứng viên bằng ngôn ngữ: Tiếng Anh
Ngày gởi:
Ngày hết hạn:


Nhà hàng Quận 1

Viet Thai International Company Logo

Viet Thai International Company
  • Số nhân viên: 1,000-4,999
  • Tên liên hệ: HR Team
Viet Thai International JSC (VTI) was established in 1998 and today has grown to one of the largest consumer marketing and multi-unit retail operators in Vietnam.

The Company’s vision is to play a significant part in improving the quality of life for Vietnam’s rising middle class.

Over the past decade, VTI has been instrumental in shaping the country’s modern retail and branding environment. This is through a portfolio of Company-owned brands such as Highlands Coffee, Pho 24. Additionally, VTI represents leading international brands including Hard Rock Cafe, Swarovski, , ALDO Shoes & Accessories...
  • Hình ảnh của Viet Thai International Company 1

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