Client Success Officer (Tiếng Nhật_N2)


Thương lượng MONTH

Mô tả công việc

* Job Purpose:
Work for a German company specialized in Business Process Outsourcing and IT Solution. The company offers solutions and services to different types of clients in different industries.
* Job Duties:
- Building and maintaining good relationships with existing customers.
- Scheduling customer care call and travel visit to customer when necessary.
- Making plans based on criteria and orientations of Client Success Team.
- In charge of and follow procedures related to contracts and quotation, bidding proposal, contract review.
- Proposing strategies and programs to support channel business development.
- Regularly researching the market and updating information on competitors (prices, programs, policies, market news ...).
- Answering, handling questions and complaints of customers to ensure customer satisfaction and trust.
- Report the results of work performance to Client Success Manager.
- Other jobs as assigned by direct manager.

Kinh nghiệm / Kỹ năng chi tiết

- Ability to negotiate and want to develop negotiating skills
- Willing to learn and accept new challenges
- Ability to present and introduce the company's services
* Communication Skill:
- Excellent Japanese: Writing and Speaking
- Communication in English is an advantage
- Presentation Skill
- Project Meeting Handling with different types of stakeholders.
* Required Skillset:
- Computer Knowledge with Office skill.
- Good in Project Management Framework
- Good in Project Management Tools and Techniques

Mô tả
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Kinh nghiệm
2 - 5 năm kinh nghiệm
Học vấn
Cử nhân
Thông tin liên hệ
Online apply
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Direct apply
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  • Tên liên hệ: HR Department
  • Địa chỉ: 2nd Floor, Anna Building, Quang Trung Software City , Quận 12 , Hồ Chí Minh , Viet Nam
  • - Please send your application via online or direct to

Nhận hồ sơ bằng ngôn ngữ: Tiếng Anh

Ngày đăng tuyển: 22-12-2020 2020-12-22
Ngày hết hạn: 21-01-2021 2021-01-21T00:00:00+00:00

DIGI-TEXX takes part in business processes and operation of the clients and makes things better with our experts, process experience and innovative technologies.  By better, we mean digital, intelligent, accurate and efficient. We are the reliable partner of banking-, insurance- and telecommunication clients in their digital transformation journey. Our digital innovators help clients to audit their transformation status. Together we propose solutions for the top challenging projects across industries with distinct technologies.

We are 100% German Invested Company with the headquarter in Ho Chi Minh City, offering BPO/ITO solutions globally with 1,500 members. Our service delivery philosophy for 20 years is German Quality – Made in Vietnam. DIGI-TEXX works based on the three cornerstones towards our precious employees, clients and society which are Innovative – Collaboration – Integrity.