- Support customer inquiries via phone regarding Internet Banking including but not limited to activate token, reset password, reset token, advise customer how to use Internet Banking Application and support other simple inquiries
- Handle customers’ complaints and provide proper solutions to minimize customers’ dissatisfaction
- Perform operational works to fulfil the requested services
* Working place: District 1,HCM
- Bachelor’s Degree in a related field ( Banking, Financial, Economic,...)
- English in communicating
- Ability to multitask and flexibility.
- Excellent interpersonal, analytical and organizational skills.
- Ability to work under pressure, independently and within a team.
- Interested candidates please send your application via online or direct to:
DIGI-TEXX takes part in business processes and operation of the clients and makes things better with our experts, process experience and innovative technologies. By better, we mean digital, intelligent, accurate and efficient. We are the reliable partner of banking-, insurance- and telecommunication clients in their digital transformation journey. Our digital innovators help clients to audit their transformation status. Together we propose solutions for the top challenging projects across industries with distinct technologies.
We are 100% German Invested Company with the headquarter in Ho Chi Minh City, offering BPO/ITO solutions globally with 1,500 members. Our service delivery philosophy for 20 years is German Quality – Made in Vietnam. DIGI-TEXX works based on the three cornerstones towards our precious employees, clients and society which are Innovative – Collaboration – Integrity.