ADMIN CUM CUTOMER SERVICE

HOSPITALITY MARKETING CONCEPTS (VIETNAM) COMPANY LTD


Mô tả chi tiết công việc

A – ADMIN TASKS/ CÔNG VIỆC HÀNH CHÍNH:

- Preparing documents to collect membership fee from members;
- Check and enter sales into system;
- Manage Courier ’s time and calculate bonus for Courier staffs;
- Daily checking Telesales’ working time and enter payroll into system;
- Handle the employment routine and maintain a proper employee database;
- Make weekly sales report, weekly payroll, weekly courier report and other weekly reports to submit Sales Manager at the end of every week;
- Emboss membership cards and handle procedures for Fulfillment and Delivery of membership packages in accordance with policy of Company;
- Control the usage and arrange to purchase Stationary, Drinking water, and Office supplies based on business needs;
- Follow and contact vendors to maintenance office equipments (fax, printer, phones, …) whenever any breakdown happens or for periodic maintenance;
- Keep the office and the pantry in ordered and clean;
- Handle reception tasks and other assigned administrative tasks.

B – CUSTOMER SERVICE TASKS/ CÔNG VIỆC CHĂM SÓC KHÁCH HÀNG:

- Do hotel and restaurant bookings for members;
- Do tracking for Complimentary Night redemptions;
- Call or send message to members on the occasion of birthdays and anniversaries of members;
- Receive complaints from members (if any) and co-ordinate with the related persons to find solution and feedback to members;
- Handle other assigned member service tasks.

Kinh nghiệm/Kỹ năng chi tiết

* WHAT WE OFFER
- Full Training and Support provided
- Competitive salary
- Immediate start
- Full Time role
- Many opportunities to be promoted for higher positions
- Professional and friendly work environment
- Annual leave and insurances will be following to Vietnam Labor Law and Company's regulations
- Monthly/ yearly party and team building activities
- Working hour: 8h30 to 17h30 from Monday to Friday and 8h30 to 12h30 Saturday
- Working location: Ho Chi Minh city

* WHAT WE REQUEST
- Graduate from University/ College in Business Administration or other relevant major
- Strong communication skills
- Good command of English
- Knowledge of Microsoft Office is a must
- Professional attire and presentation;
- Good organisation and interpersonal skills; and
- Willing to work overtime in the peak season

Mô tả

Thông tin liên hệ

  • Cách liên hệ: Nộp trực tuyến, Gửi kèm File, Trực tiếp
  • Mô tả:

    - Please send your application by online, email or direct to:

  • Tên liên hệ: Phòng HCNS
  • Địa chỉ: Level 10, HDTC Building, 36 Bui Thi Xuan , Quận 1 , Hồ Chí Minh, Việt Nam
** Nhận hồ sơ ứng viên bằng ngôn ngữ: Tiếng Anh
Ngày gởi:
31/07/2019
Ngày hết hạn:
14/08/2019

Tags

Thư ký Quận 1 Hành chính

HOSPITALITY MARKETING CONCEPTS (VIETNAM) COMPANY LTD Logo

HOSPITALITY MARKETING CONCEPTS (VIETNAM) COMPANY LTD
  • Số nhân viên: 25-99
  • Tên liên hệ: Phòng HCNS

Hospitality Marketing Concepts is the leading worldwide provider of outsourced marketing programs for hotels and value-added travel and entertainment services to executives at small- and medium-sized businesses and professionals. Founding in 1988, with more than 30 years' experience, currently HMC manages hotel membership programs for approximately 1,000 hotels located in 70 countries.
 
Công ty Hospitality Marketing Concepts (HMC) là nhà cung cấp dịch vụ tư vấn quản lý hoạt động tiếp thị cho các khách sạn hàng đầu trên toàn thế giới. Thành lập năm 1988, chúng tôi với trên 30 năm kinh nghiệm Quản lý chương trình hội viên cao cấp cho khoảng 1.000 khách sạn hoạt động trên 70 quốc gia.

  • Hình ảnh của HOSPITALITY MARKETING CONCEPTS (VIETNAM) COMPANY LTD 1