{"id":31898,"date":"2026-11-06T14:00:00","date_gmt":"2026-11-06T07:00:00","guid":{"rendered":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/?p=31898"},"modified":"2026-11-06T16:55:16","modified_gmt":"2026-11-06T09:55:16","slug":"reverse-logistics-la-gi","status":"publish","type":"post","link":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/kien-thuc-kinh-te\/reverse-logistics-la-gi","title":{"rendered":"Reverse logistics l\u00e0 g\u00ec: d\u00f2ng h\u00e0ng ho\u00e0n, thu h\u1ed3i, t\u00e1i ch\u1ebf v\u00e0 ng\u01b0\u1eddi l\u00e0m ngh\u1ec1"},"content":{"rendered":"

M\u1ed9t \u0111\u01a1n h\u00e0ng b\u1ecb kh\u00e1ch t\u1eeb ch\u1ed1i nh\u1eadn, m\u1ed9t l\u00f4 m\u00e1y s\u1ea5y t\u00f3c l\u1ed7i ph\u1ea3i g\u1ecdi v\u1ec1, m\u1ed9t xe t\u1ea3i ch\u1edf k\u00e9t bia r\u1ed7ng quay l\u1ea1i nh\u00e0 m\u00e1y. Ba c\u1ea3nh n\u00e0y c\u00f3 chung t\u00ean g\u1ecdi reverse logistics<\/strong>, t\u1ee9c logistics ng\u01b0\u1ee3c. B\u00e0i vi\u1ebft gi\u1ea3i th\u00edch kh\u00e1i ni\u1ec7m, quy tr\u00ecnh x\u1eed l\u00fd, c\u0103n c\u1ee9 ph\u00e1p l\u00fd v\u00e0 c\u00e1c v\u1ecb tr\u00ed vi\u1ec7c l\u00e0m li\u00ean quan.<\/p>\n

\"reverse<\/p>\n

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T\u1ed5ng quan nhanh<\/strong><\/p>\n

\u2013 Logistics ng\u01b0\u1ee3c \u0111\u01b0a h\u00e0ng t\u1eeb ng\u01b0\u1eddi d\u00f9ng quay v\u1ec1 ng\u01b0\u1eddi b\u00e1n, nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c c\u01a1 s\u1edf t\u00e1i ch\u1ebf.<\/p>\n

\u2013 D\u00f2ng h\u00e0ng ng\u01b0\u1ee3c g\u1ed3m h\u00e0ng \u0111\u1ed5i tr\u1ea3, h\u00e0ng b\u1ea3o h\u00e0nh v\u00e0 thu h\u1ed3i, bao b\u00ec quay v\u00f2ng, s\u1ea3n ph\u1ea9m h\u1ebft v\u00f2ng \u0111\u1eddi.<\/p>\n

\u2013 Lu\u1eadt B\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ng\u01b0\u1eddi ti\u00eau d\u00f9ng 2023 v\u00e0 quy \u0111\u1ecbnh EPR bu\u1ed9c doanh nghi\u1ec7p \u0111\u1ea7u t\u01b0 cho chi\u1ec1u ng\u01b0\u1ee3c.<\/p>\n

\u2013 M\u1ea3ng n\u00e0y c\u1ea7n ng\u01b0\u1eddi \u1edf kho h\u00e0ng ho\u00e0n, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng.<\/p>\n

B\u1ed1n \u00fd tr\u00ean \u0111\u01b0\u1ee3c gi\u1ea3i th\u00edch l\u1ea7n l\u01b0\u1ee3t b\u00ean d\u01b0\u1edbi.<\/p>\n<\/div>\n

Tr\u01b0\u1edbc h\u1ebft, c\u1ea7n hi\u1ec3u h\u00e0ng h\u00f3a \u0111i theo h\u01b0\u1edbng n\u00e0o trong chu\u1ed7i ng\u01b0\u1ee3c.<\/p>\n

1. Reverse logistics l\u00e0 g\u00ec v\u00e0 kh\u00e1c logistics xu\u00f4i \u1edf \u0111i\u1ec3m n\u00e0o<\/h2>\n

Reverse logistics l\u00e0 ho\u1ea1t \u0111\u1ed9ng thu gom, v\u1eadn chuy\u1ec3n, ki\u1ec3m tra v\u00e0 x\u1eed l\u00fd h\u00e0ng h\u00f3a \u0111i ng\u01b0\u1ee3c chi\u1ec1u chu\u1ed7i cung \u1ee9ng, t\u1eeb ng\u01b0\u1eddi ti\u00eau d\u00f9ng ho\u1eb7c \u0111i\u1ec3m b\u00e1n v\u1ec1 ng\u01b0\u1eddi b\u00e1n, nh\u00e0 s\u1ea3n xu\u1ea5t hay \u0111\u01a1n v\u1ecb t\u00e1i ch\u1ebf. M\u1ee5c \u0111\u00edch l\u00e0 thu h\u1ed3i gi\u00e1 tr\u1ecb c\u00f2n l\u1ea1i, x\u1eed l\u00fd \u0111\u00fang quy \u0111\u1ecbnh ph\u1ea7n kh\u00f4ng d\u00f9ng \u0111\u01b0\u1ee3c v\u00e0 gi\u1eef l\u00f2ng tin c\u1ee7a kh\u00e1ch. C\u00e1i kh\u00f3 l\u00e0 kh\u00f4ng bi\u1ebft tr\u01b0\u1edbc h\u00e0ng n\u00e0o s\u1ebd v\u1ec1, bao nhi\u00eau, l\u00fac n\u00e0o, v\u00e0 m\u1ed7i m\u00f3n m\u1ed9t t\u00ecnh tr\u1ea1ng.<\/p>\n\n\n\n\n\n\n\n
Ti\u00eau ch\u00ed<\/th>\nLogistics xu\u00f4i (Forward Logistics)<\/th>\nLogistics ng\u01b0\u1ee3c (Reverse Logistics)<\/th>\n<\/tr>\n
\u0110i\u1ec3m b\u1eaft \u0111\u1ea7u \u2013 k\u1ebft th\u00fac<\/td>\nNh\u00e0 s\u1ea3n xu\u1ea5t, kho \u2192 \u0111i\u1ec3m b\u00e1n, ng\u01b0\u1eddi ti\u00eau d\u00f9ng<\/td>\nNg\u01b0\u1eddi ti\u00eau d\u00f9ng, \u0111i\u1ec3m b\u00e1n \u2192 kho h\u00e0ng ho\u00e0n, nh\u00e0 s\u1ea3n xu\u1ea5t, c\u01a1 s\u1edf t\u00e1i ch\u1ebf<\/td>\n<\/tr>\n
Kh\u1ea3 n\u0103ng d\u1ef1 b\u00e1o<\/td>\nT\u01b0\u01a1ng \u0111\u1ed1i cao, theo k\u1ebf ho\u1ea1ch b\u00e1n h\u00e0ng<\/td>\nTh\u1ea5p, ph\u1ee5 thu\u1ed9c quy\u1ebft \u0111\u1ecbnh \u0111\u1ed5i tr\u1ea3 v\u00e0 l\u1ed7i ph\u00e1t sinh<\/td>\n<\/tr>\n
T\u00ecnh tr\u1ea1ng h\u00e0ng<\/td>\nM\u1edbi, \u0111\u1ed3ng nh\u1ea5t<\/td>\nKh\u00f4ng \u0111\u1ed3ng nh\u1ea5t: c\u00f2n m\u1edbi, \u0111\u00e3 m\u1edf h\u1ed9p, h\u01b0 h\u1ecfng, h\u1ebft v\u00f2ng \u0111\u1eddi<\/td>\n<\/tr>\n
Chi ph\u00ed m\u1ed7i \u0111\u01a1n v\u1ecb<\/td>\nGi\u1ea3m d\u1ea7n nh\u1edd gom l\u00f4 l\u1edbn<\/td>\nTh\u01b0\u1eddng cao h\u01a1n v\u00ec l\u00f4 l\u1ebb, ph\u1ea3i ki\u1ec3m t\u1eebng m\u00f3n<\/td>\n<\/tr>\n
Ch\u1ec9 s\u1ed1 \u0111o th\u01b0\u1eddng g\u1eb7p<\/td>\nT\u1ef7 l\u1ec7 giao \u0111\u00fang h\u1ea1n, chi ph\u00ed giao m\u1ed7i \u0111\u01a1n<\/td>\nT\u1ef7 l\u1ec7 ho\u00e0n, th\u1eddi gian x\u1eed l\u00fd h\u00e0ng ho\u00e0n, t\u1ef7 l\u1ec7 thu h\u1ed3i gi\u00e1 tr\u1ecb<\/td>\n<\/tr>\n<\/table>\n

V\u00ec h\u00e0ng kh\u00f4ng \u0111\u1ed3ng nh\u1ea5t, chi\u1ec1u ng\u01b0\u1ee3c kh\u00f3 t\u1ef1 \u0111\u1ed9ng h\u00f3a h\u01a1n chi\u1ec1u xu\u00f4i.<\/p>\n

2. B\u1ed1n d\u00f2ng h\u00e0ng ch\u00ednh trong reverse logistics<\/h2>\n

Logistics ng\u01b0\u1ee3c kh\u00f4ng ch\u1ec9 l\u00e0 tr\u1ea3 h\u00e0ng m\u00e0 g\u1ed3m b\u1ed1n d\u00f2ng h\u00e0ng v\u1edbi c\u00e1ch x\u1eed l\u00fd kh\u00e1c nhau. M\u1ed7i d\u00f2ng c\u00f3 l\u00fd do quay v\u1ec1 v\u00e0 \u0111\u00edch \u0111\u1ebfn ri\u00eang. Ph\u00e2n bi\u1ec7t r\u00f5 gi\u00fap doanh nghi\u1ec7p \u0111\u1eb7t quy tr\u00ecnh v\u00e0 chi ph\u00ed \u0111\u00fang.<\/p>\n

H\u00e0ng \u0111\u1ed5i tr\u1ea3 v\u00e0 \u0111\u01a1n “boom” tr\u00ean s\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/h3>\n

Khi mua s\u1eafm online, kh\u00e1ch c\u00f3 th\u1ec3 \u0111\u1ed5i v\u00ec sai size, ho\u1eb7c \u0111\u1eb7t h\u00e0ng thanh to\u00e1n khi nh\u1eadn (COD) r\u1ed3i kh\u00f4ng nh\u1eadn, g\u1ecdi l\u00e0 \u0111\u01a1n “boom”. H\u00e0ng quay v\u1ec1 kho k\u00e8m ph\u00ed ship hai chi\u1ec1u. Nhi\u1ec1u nh\u00e0 b\u00e1n thu\u00ea \u0111\u01a1n v\u1ecb logistics b\u00ean th\u1ee9 ba gom v\u00e0 ki\u1ec3m h\u00e0ng ho\u00e0n; b\u00e0i 3PL l\u00e0 g\u00ec: logistics b\u00ean th\u1ee9 ba kh\u00e1c 4PL ra sao v\u00e0 l\u00e0m ngh\u1ec1 g\u00ec \u1edf \u0111\u00e2y<\/a> gi\u1ea3i th\u00edch m\u00f4 h\u00ecnh thu\u00ea ngo\u00e0i n\u00e0y.<\/p>\n

H\u00e0ng b\u1ea3o h\u00e0nh v\u00e0 h\u00e0ng b\u1ecb thu h\u1ed3i<\/h3>\n

H\u00e0ng b\u1ea3o h\u00e0nh thu\u1ed9c logistics ng\u01b0\u1ee3c v\u00ec \u0111i t\u1eeb kh\u00e1ch v\u1ec1 trung t\u00e2m b\u1ea3o h\u00e0nh. Thu h\u1ed3i (recall) n\u1eb7ng h\u01a1n: nh\u00e0 s\u1ea3n xu\u1ea5t ph\u00e1t hi\u1ec7n l\u1ed7i v\u00e0 g\u1ecdi v\u1ec1 c\u1ea3 l\u00f4, k\u1ec3 c\u1ea3 h\u00e0ng kh\u00e1ch ch\u01b0a ph\u00e0n n\u00e0n.<\/p>\n

Bao b\u00ec, pallet v\u00e0 v\u1ecf ch\u1ee9a quay v\u00f2ng<\/h3>\n

V\u1ecf chai v\u00e0 k\u00e9t bia l\u00e0 v\u00ed d\u1ee5 \u1edf Vi\u1ec7t Nam: \u0111\u1ea1i l\u00fd gom v\u1ecf r\u1ed7ng, xe giao h\u00e0ng ch\u1edf v\u1ec1 nh\u00e0 m\u00e1y \u0111\u1ec3 chi\u1ebft r\u00f3t l\u1ea1i. Pallet v\u00e0 th\u00f9ng nh\u1ef1a gi\u1eefa nh\u00e0 cung c\u1ea5p v\u1edbi nh\u00e0 m\u00e1y c\u0169ng quay v\u00f2ng t\u01b0\u01a1ng t\u1ef1.<\/p>\n

S\u1ea3n ph\u1ea9m h\u1ebft v\u00f2ng \u0111\u1eddi \u0111em t\u00e1i ch\u1ebf<\/h3>\n

Pin, \u1eafc quy, s\u0103m l\u1ed1p, d\u1ea7u nh\u1edbt hay \u0111\u1ed3 \u0111i\u1ec7n t\u1eed c\u0169 c\u1ea7n v\u1ec1 c\u01a1 s\u1edf t\u00e1i ch\u1ebf \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n thay v\u00ec l\u1eabn v\u00e0o r\u00e1c sinh ho\u1ea1t.<\/p>\n

3. Quy tr\u00ecnh 5 b\u01b0\u1edbc x\u1eed l\u00fd h\u00e0ng tr\u1ea3 l\u1ea1i<\/h2>\n

H\u00e0ng quay v\u1ec1 th\u01b0\u1eddng \u0111i qua n\u0103m b\u01b0\u1edbc. B\u01b0\u1edbc th\u1ee9 t\u01b0 c\u1ea7n quy\u1ebft \u0111\u1ecbnh nhanh, v\u00ec h\u00e0ng n\u1eb1m kho c\u00e0ng l\u00e2u c\u00e0ng m\u1ea5t gi\u00e1. Nhi\u1ec1u kho d\u00f9ng h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kho (Warehouse Management System \u2013 WMS) \u0111\u1ec3 theo d\u00f5i t\u1eebng m\u00f3n.<\/p>\n

\u2013 B\u01b0\u1edbc 1, ti\u1ebfp nh\u1eadn: kh\u00e1ch g\u1eedi y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3, doanh nghi\u1ec7p duy\u1ec7t v\u00e0 c\u1ea5p m\u00e3 tr\u1ea3 h\u00e0ng (Return Merchandise Authorization \u2013 RMA).<\/p>\n

\u2013 B\u01b0\u1edbc 2, thu gom: \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n l\u1ea5y h\u00e0ng t\u1ea1i nh\u00e0 kh\u00e1ch ho\u1eb7c b\u01b0u c\u1ee5c v\u1ec1 kho.<\/p>\n

\u2013 B\u01b0\u1edbc 3, ki\u1ec3m tra ph\u00e2n lo\u1ea1i: nh\u00e2n vi\u00ean m\u1edf ki\u1ec7n, ch\u1ee5p \u1ea3nh v\u00e0 ch\u1ea5m t\u00ecnh tr\u1ea1ng theo m\u1ee9c A, B, C.<\/p>\n

\u2013 B\u01b0\u1edbc 4, x\u1eed l\u00fd: h\u00e0ng t\u1ed1t nh\u1eadp l\u1ea1i b\u00e1n, h\u00e0ng l\u1ed7i nh\u1eb9 \u0111em s\u1eeda, ph\u1ea7n c\u00f2n l\u1ea1i t\u00e1i ch\u1ebf ho\u1eb7c ti\u00eau h\u1ee7y.<\/p>\n

\u2013 B\u01b0\u1edbc 5, ho\u00e0n ti\u1ec1n: k\u1ebf to\u00e1n ho\u00e0n ti\u1ec1n cho kh\u00e1ch, l\u00fd do tr\u1ea3 h\u00e0ng \u0111\u01b0\u1ee3c l\u01b0u l\u1ea1i \u0111\u1ec3 ph\u00e2n t\u00edch.<\/p>\n

D\u1eef li\u1ec7u l\u00fd do tr\u1ea3 gi\u00fap b\u1ed9 ph\u1eadn s\u1ea3n ph\u1ea9m s\u1eeda m\u00f4 t\u1ea3 ho\u1eb7c \u0111\u00f3ng g\u00f3i.<\/p>\n

M\u1ed7i b\u01b0\u1edbc tr\u00ean l\u00e0 m\u1ed9t nh\u00f3m vi\u1ec7c l\u00e0m trong quy tr\u00ecnh reverse logistics. B\u1ea1n c\u00f3 th\u1ec3 xem c\u00e1c tin vi\u1ec7c l\u00e0m t\u01b0 v\u1ea5n logistics – marketing – th\u01b0\u01a1ng m\u1ea1i<\/a> tr\u00ean CareerLink \u0111\u1ec3 th\u1ea5y doanh nghi\u1ec7p m\u00f4 t\u1ea3 c\u00e1c v\u1ecb tr\u00ed n\u00e0y ra sao.<\/p>\n

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H\u00e0ng \u0111i xu\u00f4i t\u1ea1o ra doanh thu, c\u00f2n h\u00e0ng \u0111i ng\u01b0\u1ee3c quy\u1ebft \u0111\u1ecbnh doanh nghi\u1ec7p gi\u1eef l\u1ea1i \u0111\u01b0\u1ee3c bao nhi\u00eau ph\u1ea7n doanh thu \u1ea5y.<\/em><\/p>\n<\/blockquote>\n

4. C\u0103n c\u1ee9 ph\u00e1p l\u00fd th\u00fac \u0111\u1ea9y logistics thu h\u1ed3i t\u1ea1i Vi\u1ec7t Nam<\/h2>\n

Hai nh\u00f3m quy \u0111\u1ecbnh bu\u1ed9c doanh nghi\u1ec7p ch\u00fa \u00fd chi\u1ec1u ng\u01b0\u1ee3c. M\u1ed9t nh\u00f3m b\u1ea3o v\u1ec7 ng\u01b0\u1eddi mua, nh\u00f3m kia \u0111\u1eb7t tr\u00e1ch nhi\u1ec7m m\u00f4i tr\u01b0\u1eddng l\u00ean nh\u00e0 s\u1ea3n xu\u1ea5t v\u00e0 nh\u1eadp kh\u1ea9u. C\u1ea3 hai t\u1ea1o ngh\u0129a v\u1ee5 thu h\u1ed3i c\u00f3 b\u00e1o c\u00e1o.<\/p>\n

Lu\u1eadt B\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ng\u01b0\u1eddi ti\u00eau d\u00f9ng s\u1ed1 19\/2023\/QH15, hi\u1ec7u l\u1ef1c t\u1eeb 01\/07\/2024, y\u00eau c\u1ea7u doanh nghi\u1ec7p ng\u1eebng cung c\u1ea5p, thu h\u1ed3i h\u00e0ng h\u00f3a c\u00f3 khuy\u1ebft t\u1eadt, th\u00f4ng b\u00e1o c\u00f4ng khai, b\u00e1o c\u00e1o c\u01a1 quan qu\u1ea3n l\u00fd v\u00e0 t\u1ef1 ch\u1ecbu chi ph\u00ed. M\u1ed9t \u0111\u1ee3t recall v\u00ec th\u1ebf l\u00e0 b\u00e0i to\u00e1n reverse logistics tr\u1ecdn v\u1eb9n.<\/p>\n

Lu\u1eadt B\u1ea3o v\u1ec7 m\u00f4i tr\u01b0\u1eddng 2020 quy \u0111\u1ecbnh tr\u00e1ch nhi\u1ec7m t\u00e1i ch\u1ebf s\u1ea3n ph\u1ea9m, bao b\u00ec, g\u1ecdi l\u00e0 EPR (Extended Producer Responsibility \u2013 tr\u00e1ch nhi\u1ec7m m\u1edf r\u1ed9ng c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t). Hi\u1ec7n n\u1ed9i dung n\u00e0y \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn chi ti\u1ebft b\u1edfi Ngh\u1ecb \u0111\u1ecbnh 110\/2026\/N\u0110-CP, hi\u1ec7u l\u1ef1c t\u1eeb 25\/05\/2026, n\u00ean c\u1ea7n \u0111\u1ed1i chi\u1ebfu v\u0103n b\u1ea3n g\u1ed1c v\u1ec1 ngh\u0129a v\u1ee5 chuy\u1ec3n ti\u1ebfp. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1ef1 t\u00e1i ch\u1ebf, thu\u00ea \u0111\u01a1n v\u1ecb t\u00e1i ch\u1ebf ho\u1eb7c \u0111\u00f3ng ti\u1ec1n v\u00e0o Qu\u1ef9 B\u1ea3o v\u1ec7 m\u00f4i tr\u01b0\u1eddng Vi\u1ec7t Nam.<\/p>\n

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L\u01b0u \u00fd khi \u0111\u1ecdc quy \u0111\u1ecbnh EPR<\/strong><\/p>\n

\u2013 Quy \u0111\u1ecbnh EPR \u0111\u00e3 thay \u0111\u1ed5i nhi\u1ec1u l\u1ea7n n\u00ean c\u1ea7n \u0111\u1ed1i chi\u1ebfu v\u0103n b\u1ea3n hi\u1ec7n h\u00e0nh.<\/p>\n

\u2013 T\u1ef7 l\u1ec7 t\u00e1i ch\u1ebf b\u1eaft bu\u1ed9c c\u1ee7a t\u1eebng nh\u00f3m s\u1ea3n ph\u1ea9m n\u1eb1m \u1edf ph\u1ee5 l\u1ee5c ngh\u1ecb \u0111\u1ecbnh v\u00e0 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ecbnh k\u1ef3.<\/p>\n

\u2013 Nhi\u1ec1u b\u00e0i t\u1ed5ng h\u1ee3p v\u1eabn d\u1eabn quy \u0111\u1ecbnh c\u0169, n\u00ean ki\u1ec3m tra ng\u00e0y hi\u1ec7u l\u1ef1c tr\u01b0\u1edbc khi tr\u00edch d\u1eabn.<\/p>\n

Ba \u0111i\u1ec3m n\u00e0y gi\u00fap tr\u00e1nh l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean th\u00f4ng tin l\u1ed7i th\u1eddi.<\/p>\n<\/div>\n

Thu h\u1ed3i theo EPR \u0111ang th\u00e0nh m\u1ed9t nh\u00e1nh vi\u1ec7c ri\u00eang \u1edf doanh nghi\u1ec7p s\u1ea3n xu\u1ea5t.<\/p>\n

\"reverse<\/p>\n

5. V\u1ecb tr\u00ed vi\u1ec7c l\u00e0m v\u00e0 k\u1ef9 n\u0103ng trong m\u1ea3ng h\u00e0ng ho\u00e0n, thu h\u1ed3i<\/h2>\n

Logistics ng\u01b0\u1ee3c t\u1ea1o vi\u1ec7c l\u00e0m \u1edf kho h\u00e0ng ho\u00e0n, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n (After-sales Customer Service) v\u00e0 b\u1ed9 ph\u1eadn ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng. Ng\u01b0\u1eddi m\u1edbi th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u t\u1eeb kho. Khi hi\u1ec3u d\u00f2ng h\u00e0ng, h\u1ecd c\u00f3 th\u1ec3 chuy\u1ec3n sang c\u00e1c v\u1ecb tr\u00ed sau.<\/p>\n

\u2013 Nh\u00e2n vi\u00ean x\u1eed l\u00fd h\u00e0ng ho\u00e0n (Returns Processing Associate) m\u1edf ki\u1ec7n, ki\u1ec3m tra, ch\u1ea5m t\u00ecnh tr\u1ea1ng v\u00e0 c\u1eadp nh\u1eadt h\u1ec7 th\u1ed1ng kho.<\/p>\n

\u2013 \u0110i\u1ec1u ph\u1ed1i vi\u00ean thu h\u1ed3i (Recall Coordinator) l\u1eadp danh s\u00e1ch l\u00f4 c\u1ea7n g\u1ecdi v\u1ec1 v\u00e0 l\u00e0m vi\u1ec7c v\u1edbi \u0111\u1ea1i l\u00fd.<\/p>\n

\u2013 Chuy\u00ean vi\u00ean ph\u00e2n t\u00edch h\u00e0ng ho\u00e0n (Returns Analyst) theo d\u00f5i t\u1ef7 l\u1ec7 ho\u00e0n, th\u1eddi gian x\u1eed l\u00fd v\u00e0 t\u00ecm nguy\u00ean nh\u00e2n g\u1ed1c theo m\u00e3 h\u00e0ng.<\/p>\n

\u2013 \u0110i\u1ec1u ph\u1ed1i vi\u00ean EPR (EPR Coordinator) t\u00ednh kh\u1ed1i l\u01b0\u1ee3ng ph\u1ea3i t\u00e1i ch\u1ebf, ch\u1ecdn \u0111\u01a1n v\u1ecb t\u00e1i ch\u1ebf v\u00e0 chu\u1ea9n b\u1ecb h\u1ed3 s\u01a1 k\u00ea khai.<\/p>\n

Thu nh\u1eadp t\u00f9y kinh nghi\u1ec7m, quy m\u00f4 doanh nghi\u1ec7p, ca l\u00e0m v\u00e0 khu v\u1ef1c, n\u00ean c\u1ea7n \u0111\u1ed1i chi\u1ebfu tin tuy\u1ec3n d\u1ee5ng c\u00f4ng khai.<\/p>\n

\n

L\u1eddi khuy\u00ean cho ng\u01b0\u1eddi mu\u1ed1n v\u00e0o m\u1ea3ng n\u00e0y<\/strong><\/p>\n

\u2013 B\u1ea1n n\u00ean luy\u1ec7n c\u00e1ch \u0111\u1ecdc t\u00ecnh tr\u1ea1ng h\u00e0ng v\u00e0 m\u00f4 t\u1ea3 l\u1ed7i b\u1eb1ng \u1ea3nh.<\/p>\n

\u2013 B\u1ea1n h\u00e3y h\u1ecdc Excel \u1edf m\u1ee9c pivot table \u0111\u1ec3 t\u1ef1 t\u00ednh t\u1ef7 l\u1ec7 ho\u00e0n theo m\u00e3 h\u00e0ng v\u00e0 l\u00fd do tr\u1ea3.<\/p>\n

\u2013 B\u1ea1n n\u00ean l\u00e0m quen m\u1ed9t h\u1ec7 th\u1ed1ng ERP nh\u01b0 SAP, Oracle, Odoo \u1edf m\u1ee9c c\u01a1 b\u1ea3n.<\/p>\n

Ba k\u1ef9 n\u0103ng n\u00e0y gi\u00fap b\u1ea1n \u0111i t\u1eeb ki\u1ec3m h\u00e0ng sang \u0111i\u1ec1u ph\u1ed1i v\u00e0 ph\u00e2n t\u00edch nhanh h\u01a1n.<\/p>\n<\/div>\n

V\u1edbi v\u1ecb tr\u00ed \u0111i\u1ec1u ph\u1ed1i EPR, bi\u1ebft \u0111\u1ecdc ph\u1ee5 l\u1ee5c ngh\u1ecb \u0111\u1ecbnh l\u00e0 l\u1ee3i th\u1ebf khi ph\u1ecfng v\u1ea5n.<\/p>\n

6. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/h2>\n

1. Reverse logistics c\u00f3 ph\u1ea3i ch\u1ec9 l\u00e0 tr\u1ea3 h\u00e0ng kh\u00f4ng?<\/em><\/strong> Kh\u00f4ng, n\u00f3 c\u00f2n g\u1ed3m h\u00e0ng b\u1ea3o h\u00e0nh, thu h\u1ed3i, bao b\u00ec quay v\u00f2ng v\u00e0 s\u1ea3n ph\u1ea9m \u0111em t\u00e1i ch\u1ebf.<\/p>\n

2. \u0110\u01a1n boom c\u00f3 t\u00ednh l\u00e0 logistics ng\u01b0\u1ee3c kh\u00f4ng?<\/em><\/strong> C\u00f3, v\u00ec h\u00e0ng quay v\u1ec1 kho ng\u01b0\u1eddi b\u00e1n v\u00e0 ph\u1ea3i qua ki\u1ec3m tra, nh\u1eadp l\u1ea1i.<\/p>\n

3. Ng\u01b0\u1eddi ch\u01b0a c\u00f3 kinh nghi\u1ec7m n\u00ean b\u1eaft \u0111\u1ea7u t\u1eeb \u0111\u00e2u?<\/em><\/strong> V\u1ecb tr\u00ed x\u1eed l\u00fd h\u00e0ng ho\u00e0n ho\u1eb7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng l\u00e0 \u0111i\u1ec3m kh\u1edfi \u0111\u1ea7u ph\u00f9 h\u1ee3p.<\/p>\n

Chi\u1ec1u ng\u01b0\u1ee3c c\u1ee7a chu\u1ed7i cung \u1ee9ng \u00edt \u0111\u01b0\u1ee3c ch\u00fa \u00fd nh\u01b0ng \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp t\u1edbi chi ph\u00ed, l\u00f2ng tin c\u1ee7a kh\u00e1ch v\u00e0 tr\u00e1ch nhi\u1ec7m m\u00f4i tr\u01b0\u1eddng. Hi\u1ec3u reverse logistics<\/strong> l\u00e0 n\u1eafm b\u1ed1n d\u00f2ng h\u00e0ng, quy tr\u00ecnh n\u0103m b\u01b0\u1edbc, quy \u0111\u1ecbnh thu h\u1ed3i, EPR v\u00e0 c\u00e1c v\u1ecb tr\u00ed vi\u1ec7c l\u00e0m \u0111i k\u00e8m. N\u1ebfu \u0111ang l\u00e0m kho ho\u1eb7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u ghi l\u1ea1i l\u00fd do tr\u1ea3 h\u00e0ng m\u1ed7i ng\u00e0y.<\/p>\n

B\u00e0i vi\u1ebft mang t\u00ednh tham kh\u1ea3o; quy \u0111\u1ecbnh v\u1ec1 thu h\u1ed3i h\u00e0ng h\u00f3a v\u00e0 tr\u00e1ch nhi\u1ec7m t\u00e1i ch\u1ebf c\u00f3 th\u1ec3 thay \u0111\u1ed5i, b\u1ea1n n\u00ean \u0111\u1ed1i chi\u1ebfu v\u0103n b\u1ea3n g\u1ed1c tr\u01b0\u1edbc khi \u00e1p d\u1ee5ng.<\/em><\/p>\n

Minh An<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

M\u1ed9t \u0111\u01a1n h\u00e0ng b\u1ecb kh\u00e1ch t\u1eeb ch\u1ed1i nh\u1eadn, m\u1ed9t l\u00f4 m\u00e1y s\u1ea5y t\u00f3c l\u1ed7i ph\u1ea3i g\u1ecdi v\u1ec1, m\u1ed9t xe t\u1ea3i ch\u1edf k\u00e9t bia r\u1ed7ng quay …<\/p>\n","protected":false},"author":58,"featured_media":31878,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-31898","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-kinh-te"],"_links":{"self":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/31898","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/comments?post=31898"}],"version-history":[{"count":1,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/31898\/revisions"}],"predecessor-version":[{"id":31899,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/31898\/revisions\/31899"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/media\/31878"}],"wp:attachment":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/media?parent=31898"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/categories?post=31898"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/tags?post=31898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}