{"id":26481,"date":"2026-07-22T10:45:03","date_gmt":"2026-07-22T03:45:03","guid":{"rendered":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/?p=26481"},"modified":"2026-07-22T16:45:30","modified_gmt":"2026-07-22T09:45:30","slug":"nhan-vien-kinh-doanh-can-ky-nang-gi","status":"publish","type":"post","link":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/tu-van-nghe-nghiep\/nhan-vien-kinh-doanh-can-ky-nang-gi","title":{"rendered":"Nh\u00e2n vi\u00ean kinh doanh c\u1ea7n k\u1ef9 n\u0103ng g\u00ec \u0111\u1ec3 tr\u1ee5 v\u1eefng v\u1edbi ngh\u1ec1 sales"},"content":{"rendered":"<p>Nhi\u1ec1u ng\u01b0\u1eddi b\u01b0\u1edbc v\u00e0o ngh\u1ec1 sales v\u1edbi c\u00e2u h\u1ecfi l\u1edbn: <strong>nh\u00e2n vi\u00ean kinh doanh c\u1ea7n k\u1ef9 n\u0103ng g\u00ec<\/strong> \u0111\u1ec3 ch\u1ed1t \u0111\u01b0\u1ee3c \u0111\u01a1n v\u00e0 gi\u1eef kh\u00e1ch? \u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 n\u0103ng khi\u1ebfu n\u00f3i chuy\u1ec7n, m\u00e0 l\u00e0 t\u1eadp h\u1ee3p nhi\u1ec1u k\u1ef9 n\u0103ng c\u00f3 th\u1ec3 h\u1ecdc v\u00e0 r\u00e8n. B\u00e0i vi\u1ebft ph\u00e2n t\u00edch nh\u1eefng k\u1ef9 n\u0103ng nh\u00e0 tuy\u1ec3n d\u1ee5ng th\u1eadt s\u1ef1 t\u00ecm ki\u1ebfm \u1edf m\u1ed9t nh\u00e2n vi\u00ean kinh doanh (Sales Executive).<\/p>\n<p style=\"text-align:center\"><img decoding=\"async\" src=\"https:\/\/cl-wpml.careerlink.vn\/cam-nang-viec-lam\/wp-content\/uploads\/2026\/07\/22121504\/a-kinh-doanh-ky-nang.png\" alt=\"nh\u00e2n vi\u00ean kinh doanh c\u1ea7n k\u1ef9 n\u0103ng g\u00ec\" style=\"max-width:100%;height:auto;\" \/><\/p>\n<div style=\"background:#e3f2fd;border-left:4px solid #1565c0;padding:15px 20px;margin:20px 0;border-radius:4px\">\n<p>\u2013 K\u1ef9 n\u0103ng sales chia l\u00e0m hai nh\u00f3m: k\u1ef9 n\u0103ng m\u1ec1m (giao ti\u1ebfp, l\u1eafng nghe, \u0111\u00e0m ph\u00e1n) v\u00e0 k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n (hi\u1ec3u s\u1ea3n ph\u1ea9m, qu\u1ea3n l\u00fd pipeline, k\u1ef7 lu\u1eadt s\u1ed1 li\u1ec7u).<\/p>\n<p>\u2013 H\u1ea7u h\u1ebft k\u1ef9 n\u0103ng \u0111\u1ec1u r\u00e8n \u0111\u01b0\u1ee3c qua th\u1ef1c h\u00e0nh, kh\u00f4ng ph\u1ea3i n\u0103ng khi\u1ebfu b\u1ea9m sinh.<\/p>\n<p>\u2013 Nh\u00e0 tuy\u1ec3n d\u1ee5ng \u0111\u00e1nh gi\u00e1 cao \u1ee9ng vi\u00ean bi\u1ebft \u0111\u1ecdc nhu c\u1ea7u kh\u00e1ch h\u00e0ng v\u00e0 b\u00e1m s\u00e1t KPI.<\/p>\n<\/div>\n<h2>1. V\u00ec sao k\u1ef9 n\u0103ng quy\u1ebft \u0111\u1ecbnh thu nh\u1eadp ngh\u1ec1 sales<\/h2>\n<p>B\u00e1n h\u00e0ng v\u00e0 kinh doanh l\u00e0 nh\u00f3m ng\u00e0nh c\u00f3 nhu c\u1ea7u tuy\u1ec3n d\u1ee5ng l\u1edbn nh\u1ea5t th\u1ecb tr\u01b0\u1eddng. Tr\u00ean CareerLink, chuy\u00ean m\u1ee5c B\u00e1n h\u00e0ng \/ Kinh doanh hi\u1ec7n c\u00f3 t\u1edbi 15.289 tin tuy\u1ec3n d\u1ee5ng, thu\u1ed9c nh\u00f3m ng\u00e0nh tuy\u1ec3n d\u1ee5ng \u0111\u00f4ng \u0111\u1ea3o b\u1eadc nh\u1ea5t. M\u1ee9c l\u01b0\u01a1ng ph\u1ed5 bi\u1ebfn, t\u00ednh c\u1ea3 hoa h\u1ed3ng, dao \u0111\u1ed9ng kho\u1ea3ng 6\u201330 tri\u1ec7u \u0111\u1ed3ng m\u1ed7i th\u00e1ng, t\u00f9y ng\u00e0nh h\u00e0ng, s\u1ea3n ph\u1ea9m v\u00e0 n\u0103ng l\u1ef1c ch\u1ed1t \u0111\u01a1n.<\/p>\n<p>Con s\u1ed1 15.289 tin cho th\u1ea5y c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m r\u1ea5t r\u1ed9ng, nh\u01b0ng c\u0169ng \u0111\u1ed3ng ngh\u0129a m\u1ee9c \u0111\u1ed9 c\u1ea1nh tranh kh\u00e1 cao. Kho\u1ea3ng c\u00e1ch thu nh\u1eadp gi\u1eefa hai \u0111\u1ea7u 6 tri\u1ec7u v\u00e0 30 tri\u1ec7u ch\u00ednh l\u00e0 kho\u1ea3ng c\u00e1ch k\u1ef9 n\u0103ng, b\u1edfi ng\u01b0\u1eddi b\u00e1n gi\u1ecfi th\u01b0\u1eddng \u0111\u1ea1t ph\u1ea7n hoa h\u1ed3ng cao h\u01a1n.<\/p>\n<p>\u0110i\u1ec1u \u0111\u00e1ng m\u1eebng l\u00e0 ph\u1ea7n l\u1edbn k\u1ef9 n\u0103ng sales \u0111\u1ec1u c\u00f3 th\u1ec3 h\u1ecdc v\u00e0 c\u1ea3i thi\u1ec7n theo th\u1eddi gian. Thay v\u00ec tr\u00f4ng ch\u1edd v\u00e0o n\u0103ng khi\u1ebfu, b\u1ea1n n\u00ean x\u00e1c \u0111\u1ecbnh r\u00f5 m\u00ecnh c\u00f2n y\u1ebfu nh\u00f3m n\u00e0o \u0111\u1ec3 t\u1eadp trung r\u00e8n gi\u0169a.<\/p>\n<h2>2. Nh\u00f3m k\u1ef9 n\u0103ng m\u1ec1m c\u1ed1t l\u00f5i<\/h2>\n<p>N\u1ebfu b\u1ea1n quan t\u00e2m t\u1edbi c\u01a1 h\u1ed9i ngh\u1ec1 nghi\u1ec7p trong l\u0129nh v\u1ef1c n\u00e0y, c\u00f3 th\u1ec3 tham kh\u1ea3o th\u00eam c\u00e1c <a href=\"https:\/\/www.careerlink.vn\/viec-lam\/ban-hang-kinh-doanh\/31\" style=\"color:#1565c0;font-weight:600\">tin tuy\u1ec3n d\u1ee5ng b\u00e1n h\u00e0ng<\/a> \u0111ang m\u1edf tr\u00ean CareerLink \u0111\u1ec3 n\u1eafm r\u00f5 nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng.<\/p>\n<p>K\u1ef9 n\u0103ng m\u1ec1m l\u00e0 n\u1ec1n t\u1ea3ng gi\u00fap nh\u00e2n vi\u00ean kinh doanh x\u00e2y d\u1ef1ng l\u00f2ng tin v\u1edbi kh\u00e1ch h\u00e0ng. \u0110\u00e2y l\u00e0 nh\u1eefng g\u00ec kh\u00e1ch c\u1ea3m nh\u1eadn \u0111\u1ea7u ti\u00ean khi ti\u1ebfp x\u00fac v\u00e0 c\u0169ng l\u00e0 y\u1ebfu t\u1ed1 kh\u00f3 thay th\u1ebf b\u1eb1ng c\u00f4ng c\u1ee5. Ba k\u1ef9 n\u0103ng m\u1ec1m tr\u1ecdng t\u00e2m d\u01b0\u1edbi \u0111\u00e2y \u0111\u01b0\u1ee3c h\u1ea7u h\u1ebft nh\u00e0 tuy\u1ec3n d\u1ee5ng nh\u1eafc t\u1edbi trong m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c.<\/p>\n<h3>Giao ti\u1ebfp v\u00e0 l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng<\/h3>\n<p>Giao ti\u1ebfp t\u1ed1t kh\u00f4ng ph\u1ea3i l\u00e0 n\u00f3i nhi\u1ec1u m\u00e0 l\u00e0 truy\u1ec1n \u0111\u1ea1t \u0111\u00fang th\u1ee9 kh\u00e1ch c\u1ea7n nghe. L\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng (active listening) gi\u00fap b\u1ea1n n\u1eafm \u0111\u01b0\u1ee3c nhu c\u1ea7u th\u1eadt, thay v\u00ec \u00e1p \u0111\u1eb7t s\u1ea3n ph\u1ea9m. Ng\u01b0\u1eddi b\u00e1n quan s\u00e1t c\u1ea3 l\u1eddi n\u00f3i l\u1eabn ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 s\u1ebd hi\u1ec3u kh\u00e1ch nhanh h\u01a1n v\u00e0 t\u01b0 v\u1ea5n tr\u00fang v\u1ea5n \u0111\u1ec1 h\u01a1n.<\/p>\n<h3>\u0110\u00e0m ph\u00e1n v\u00e0 x\u1eed l\u00fd t\u1eeb ch\u1ed1i<\/h3>\n<p>\u0110\u00e0m ph\u00e1n l\u00e0 l\u00fac k\u1ef9 n\u0103ng c\u1ee7a ng\u01b0\u1eddi b\u00e1n b\u1ed9c l\u1ed9 r\u00f5 nh\u1ea5t. M\u1ed9t nh\u00e2n vi\u00ean kinh doanh v\u1eefng v\u00e0ng bi\u1ebft c\u00e2n b\u1eb1ng l\u1ee3i \u00edch \u0111\u00f4i b\u00ean, gi\u1eef \u0111\u01b0\u1ee3c bi\u00ean l\u1ee3i nhu\u1eadn m\u00e0 v\u1eabn khi\u1ebfn kh\u00e1ch th\u1ea5y h\u00e0i l\u00f2ng. Song song \u0111\u00f3, k\u1ef9 n\u0103ng x\u1eed l\u00fd t\u1eeb ch\u1ed1i gi\u00fap b\u1ea1n kh\u00f4ng b\u1ecf cu\u1ed9c khi kh\u00e1ch n\u00f3i &#8220;\u0111\u1ec3 suy ngh\u0129 th\u00eam&#8221;, m\u00e0 bi\u1ebfn l\u1eddi t\u1eeb ch\u1ed1i th\u00e0nh c\u01a1 h\u1ed9i l\u00e0m r\u00f5.<\/p>\n<h3>Ki\u00ean tr\u00ec v\u00e0 th\u00e1i \u0111\u1ed9 t\u00edch c\u1ef1c<\/h3>\n<p>Ngh\u1ec1 sales g\u1eafn li\u1ec1n v\u1edbi vi\u1ec7c b\u1ecb t\u1eeb ch\u1ed1i th\u01b0\u1eddng xuy\u00ean, n\u00ean s\u1ef1 ki\u00ean tr\u00ec l\u00e0 ph\u1ea9m ch\u1ea5t b\u1eaft bu\u1ed9c. Ng\u01b0\u1eddi tr\u1ee5 \u0111\u01b0\u1ee3c l\u00e2u l\u00e0 ng\u01b0\u1eddi xem m\u1ed7i l\u1ea7n b\u1ecb t\u1eeb ch\u1ed1i l\u00e0 m\u1ed9t b\u01b0\u1edbc ti\u1ebfn t\u1edbi \u0111\u01a1n h\u00e0ng k\u1ebf ti\u1ebfp. Th\u00e1i \u0111\u1ed9 t\u00edch c\u1ef1c v\u00e0 tinh th\u1ea7n h\u1ecdc h\u1ecfi li\u00ean t\u1ee5c gi\u00fap b\u1ea1n gi\u1eef \u0111\u01b0\u1ee3c n\u0103ng l\u01b0\u1ee3ng qua t\u1eebng chu k\u1ef3 b\u00e1n h\u00e0ng.<\/p>\n<h2>3. Nh\u00f3m k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n v\u00e0 c\u00f4ng c\u1ee5<\/h2>\n<p>Tham kh\u1ea3o th\u00eam b\u00e0i vi\u1ebft <a href=\"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/tu-van-nghe-nghiep\/ky-nang-thuyet-phuc-khach-hang-trong-kinh-doanh-huu-hieu-nhat\" style=\"color:#1565c0;font-weight:600\">k\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng<\/a> \u0111\u1ec3 c\u00f3 g\u00f3c nh\u00ecn \u0111\u1ea7y \u0111\u1ee7 h\u01a1n.<\/p>\n<p>N\u1ebfu k\u1ef9 n\u0103ng m\u1ec1m t\u1ea1o thi\u1ec7n c\u1ea3m th\u00ec k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n t\u1ea1o ra s\u1ef1 chuy\u00ean nghi\u1ec7p v\u00e0 hi\u1ec7u su\u1ea5t. \u0110\u00e2y l\u00e0 ph\u1ea7n gi\u00fap b\u1ea1n l\u00e0m vi\u1ec7c c\u00f3 h\u1ec7 th\u1ed1ng, \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 v\u00e0 c\u1ea3i thi\u1ec7n \u0111\u1ec1u \u0111\u1eb7n. Nh\u00e0 tuy\u1ec3n d\u1ee5ng ng\u00e0y c\u00e0ng \u01b0u ti\u00ean \u1ee9ng vi\u00ean th\u00e0nh th\u1ea1o c\u00f4ng c\u1ee5 v\u00e0 ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng b\u00e0i b\u1ea3n.<\/p>\n<p>Tr\u01b0\u1edbc h\u1ebft, hi\u1ec3u s\u00e2u s\u1ea3n ph\u1ea9m l\u00e0 \u0111i\u1ec1u ki\u1ec7n ti\u00ean quy\u1ebft: b\u1ea1n kh\u00f4ng th\u1ec3 thuy\u1ebft ph\u1ee5c ng\u01b0\u1eddi kh\u00e1c v\u1ec1 th\u1ee9 ch\u00ednh m\u00ecnh c\u00f2n m\u01a1 h\u1ed3. Ti\u1ebfp theo l\u00e0 n\u1eafm ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng hi\u1ec7n \u0111\u1ea1i nh\u01b0 SPIN Selling hay b\u00e1n h\u00e0ng t\u01b0 v\u1ea5n (consultative selling), gi\u00fap b\u1ea1n \u0111\u1eb7t c\u00e2u h\u1ecfi \u0111\u00fang \u0111\u1ec3 d\u1eabn d\u1eaft kh\u00e1ch nh\u1eadn ra nhu c\u1ea7u thay v\u00ec ch\u00e0o b\u00e1n l\u1ed9 li\u1ec5u. Cu\u1ed1i c\u00f9ng, k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd pipeline tr\u00ean ph\u1ea7n m\u1ec1m CRM v\u00e0 k\u1ef7 lu\u1eadt v\u1edbi s\u1ed1 li\u1ec7u KPI, doanh s\u1ed1 gi\u00fap b\u1ea1n ki\u1ec3m so\u00e1t to\u00e0n b\u1ed9 h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng.<\/p>\n<table class=\"table table-bordered table-striped\">\n<thead>\n<tr style=\"background:#1565c0;color:#fff\">\n<th>Nh\u00f3m k\u1ef9 n\u0103ng<\/th>\n<th>Bi\u1ec3u hi\u1ec7n<\/th>\n<th>C\u00e1ch r\u00e8n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"background:#f0f7ff\">\n<td>Giao ti\u1ebfp v\u00e0 l\u1eafng nghe<\/td>\n<td>\u0110\u1eb7t c\u00e2u h\u1ecfi m\u1edf, t\u00f3m \u00fd kh\u00e1ch<\/td>\n<td>Ghi \u00e2m cu\u1ed9c g\u1ecdi, t\u1ef1 nghe l\u1ea1i<\/td>\n<\/tr>\n<tr>\n<td>\u0110\u00e0m ph\u00e1n<\/td>\n<td>Gi\u1eef gi\u00e1, ch\u1ed1t \u0111i\u1ec1u ki\u1ec7n win-win<\/td>\n<td>Role-play v\u1edbi \u0111\u1ed3ng \u0111\u1ed9i<\/td>\n<\/tr>\n<tr style=\"background:#f0f7ff\">\n<td>X\u1eed l\u00fd t\u1eeb ch\u1ed1i<\/td>\n<td>Bi\u1ebfn &#8220;kh\u00f4ng&#8221; th\u00e0nh c\u00e2u h\u1ecfi<\/td>\n<td>L\u1eadp k\u1ecbch b\u1ea3n ph\u1ea3n bi\u1ec7n m\u1eabu<\/td>\n<\/tr>\n<tr>\n<td>Hi\u1ec3u s\u1ea3n ph\u1ea9m<\/td>\n<td>N\u00f3i r\u00f5 l\u1ee3i \u00edch, so \u0111\u1ed1i th\u1ee7<\/td>\n<td>H\u1ecdc t\u00e0i li\u1ec7u, d\u00f9ng th\u1eed s\u1ea3n ph\u1ea9m<\/td>\n<\/tr>\n<tr style=\"background:#f0f7ff\">\n<td>Qu\u1ea3n l\u00fd pipeline<\/td>\n<td>C\u1eadp nh\u1eadt CRM, theo d\u00f5i lead<\/td>\n<td>D\u00f9ng ph\u1ea7n m\u1ec1m, review h\u1eb1ng tu\u1ea7n<\/td>\n<\/tr>\n<tr>\n<td>K\u1ef7 lu\u1eadt s\u1ed1 li\u1ec7u<\/td>\n<td>B\u00e1m KPI, ph\u00e2n t\u00edch t\u1ef7 l\u1ec7 ch\u1ed1t<\/td>\n<td>Ghi nh\u1eadt k\u00fd doanh s\u1ed1 m\u1ed7i ng\u00e0y<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<blockquote>\n<p><em>B\u00e1n h\u00e0ng gi\u1ecfi kh\u00f4ng ph\u1ea3i l\u00e0 \u00e9p kh\u00e1ch mua, m\u00e0 l\u00e0 gi\u00fap kh\u00e1ch t\u1ef1 tin ra quy\u1ebft \u0111\u1ecbnh \u0111\u00fang cho ch\u00ednh h\u1ecd.<\/em><\/p>\n<\/blockquote>\n<div style=\"background:#fff3e0;border-left:4px solid #ff9800;padding:15px 20px;margin:20px 0;border-radius:4px\">\n<p>\u2013 L\u01b0u \u00fd: m\u1ee9c thu nh\u1eadp 6\u201330 tri\u1ec7u \u0111\u00e3 bao g\u1ed3m hoa h\u1ed3ng, n\u00ean ph\u1ea7n bi\u1ebfn \u0111\u1ed9ng ph\u1ee5 thu\u1ed9c v\u00e0o doanh s\u1ed1 th\u1ef1c t\u1ebf, ng\u00e0nh h\u00e0ng v\u00e0 ch\u00ednh s\u00e1ch t\u1eebng doanh nghi\u1ec7p.<\/p>\n<p>\u2013 \u0110\u1eebng ch\u1ec9 ch\u0103m ch\u0103m ch\u1ed1t \u0111\u01a1n m\u00e0 b\u1ecf qua vi\u1ec7c c\u1eadp nh\u1eadt d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng, v\u00ec pipeline l\u1ed9n x\u1ed9n s\u1ebd khi\u1ebfn b\u1ea1n m\u1ea5t lead v\u1ec1 sau.<\/p>\n<\/div>\n<p>R\u00e8n k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n c\u1ea7n th\u1eddi gian, nh\u01b0ng th\u00e0nh qu\u1ea3 th\u01b0\u1eddng b\u1ec1n h\u01a1n v\u00ec n\u00f3 g\u1eafn v\u1edbi quy tr\u00ecnh. Khi quen \u0111o l\u01b0\u1eddng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i \u1edf t\u1eebng b\u01b0\u1edbc, b\u1ea1n s\u1ebd bi\u1ebft ch\u00ednh x\u00e1c n\u00ean c\u1ea3i thi\u1ec7n kh\u00e2u n\u00e0o \u0111\u1ec3 t\u0103ng doanh s\u1ed1 \u1ed5n \u0111\u1ecbnh.<\/p>\n<div style=\"background:#e8f5e9;border-left:4px solid #4caf50;padding:15px 20px;margin:20px 0;border-radius:4px\">\n<p>\u2013 L\u1eddi khuy\u00ean: m\u1ed7i tu\u1ea7n ch\u1ecdn m\u1ed9t k\u1ef9 n\u0103ng \u0111\u1ec3 luy\u1ec7n, v\u00ed d\u1ee5 tu\u1ea7n n\u00e0y t\u1eadp \u0111\u1eb7t c\u00e2u h\u1ecfi theo m\u00f4 h\u00ecnh SPIN, tu\u1ea7n sau t\u1eadp vi\u1ebft k\u1ecbch b\u1ea3n x\u1eed l\u00fd t\u1eeb ch\u1ed1i.<\/p>\n<p>\u2013 \u0110\u1ecdc s\u00e1ch ngh\u1ec1 nh\u01b0 SPIN Selling v\u00e0 h\u1ecdc c\u00e1c kh\u00f3a online \u0111\u1ec3 h\u1ec7 th\u1ed1ng l\u1ea1i ki\u1ebfn th\u1ee9c n\u1ec1n.<\/p>\n<\/div>\n<h2>4. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/h2>\n<p><strong><em>1. Nh\u00e2n vi\u00ean kinh doanh kh\u00f4ng c\u00f3 n\u0103ng khi\u1ebfu n\u00f3i chuy\u1ec7n c\u00f3 l\u00e0m \u0111\u01b0\u1ee3c kh\u00f4ng?<\/em><\/strong><\/p>\n<p>\u0110\u01b0\u1ee3c. Giao ti\u1ebfp l\u00e0 k\u1ef9 n\u0103ng r\u00e8n \u0111\u01b0\u1ee3c qua th\u1ef1c h\u00e0nh, v\u00e0 nhi\u1ec1u ng\u01b0\u1eddi b\u00e1n gi\u1ecfi l\u1ea1i m\u1ea1nh \u1edf kh\u1ea3 n\u0103ng l\u1eafng nghe, chu\u1ea9n b\u1ecb k\u1ef9 h\u01a1n l\u00e0 n\u00f3i hay.<\/p>\n<p><strong><em>2. K\u1ef9 n\u0103ng n\u00e0o quan tr\u1ecdng nh\u1ea5t v\u1edbi ng\u01b0\u1eddi m\u1edbi v\u00e0o ngh\u1ec1?<\/em><\/strong><\/p>\n<p>V\u1edbi ng\u01b0\u1eddi m\u1edbi, \u01b0u ti\u00ean hi\u1ec3u s\u1ea3n ph\u1ea9m v\u00e0 k\u1ef9 n\u0103ng l\u1eafng nghe. Hai n\u1ec1n t\u1ea3ng n\u00e0y gi\u00fap b\u1ea1n t\u01b0 v\u1ea5n tr\u00fang nhu c\u1ea7u tr\u01b0\u1edbc khi h\u1ecdc t\u1edbi \u0111\u00e0m ph\u00e1n.<\/p>\n<p><strong><em>3. C\u00f3 c\u1ea7n bi\u1ebft d\u00f9ng ph\u1ea7n m\u1ec1m CRM kh\u00f4ng?<\/em><\/strong><\/p>\n<p>R\u1ea5t n\u00ean. Ng\u00e0y c\u00e0ng nhi\u1ec1u doanh nghi\u1ec7p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng b\u1eb1ng CRM, n\u00ean bi\u1ebft c\u1eadp nh\u1eadt v\u00e0 theo d\u00f5i pipeline tr\u00ean c\u00f4ng c\u1ee5 l\u00e0 m\u1ed9t l\u1ee3i th\u1ebf r\u00f5 r\u1ec7t khi \u1ee9ng tuy\u1ec3n.<\/p>\n<p>T\u00f3m l\u1ea1i, c\u00e2u tr\u1ea3 l\u1eddi cho vi\u1ec7c <strong>nh\u00e2n vi\u00ean kinh doanh c\u1ea7n k\u1ef9 n\u0103ng g\u00ec<\/strong> n\u1eb1m \u1edf s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa k\u1ef9 n\u0103ng m\u1ec1m v\u00e0 chuy\u00ean m\u00f4n: giao ti\u1ebfp, l\u1eafng nghe, \u0111\u00e0m ph\u00e1n, x\u1eed l\u00fd t\u1eeb ch\u1ed1i c\u00f9ng kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd pipeline v\u00e0 k\u1ef7 lu\u1eadt s\u1ed1 li\u1ec7u. V\u1edbi 15.289 tin tuy\u1ec3n d\u1ee5ng, ng\u01b0\u1eddi bi\u1ebft r\u00e8n t\u1eebng nh\u00f3m k\u1ef9 n\u0103ng c\u00f3 h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 t\u1ea1o l\u1ee3i th\u1ebf c\u1ea1nh tranh v\u00e0 m\u1edf r\u1ed9ng c\u01a1 h\u1ed9i thu nh\u1eadp theo th\u1eddi gian, t\u00f9y n\u0103ng l\u1ef1c v\u00e0 ng\u00e0nh h\u00e0ng theo \u0111u\u1ed5i.<\/p>\n<p><em>N\u1ed9i dung trong b\u00e0i mang t\u00ednh tham kh\u1ea3o, y\u00eau c\u1ea7u k\u1ef9 n\u0103ng v\u00e0 thu nh\u1eadp thay \u0111\u1ed5i theo ng\u00e0nh h\u00e0ng, s\u1ea3n ph\u1ea9m v\u00e0 doanh nghi\u1ec7p.<\/em><\/p>\n<p style=\"text-align:right\"><em>Minh An<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nhi\u1ec1u ng\u01b0\u1eddi b\u01b0\u1edbc v\u00e0o ngh\u1ec1 sales v\u1edbi c\u00e2u h\u1ecfi l\u1edbn: nh\u00e2n vi\u00ean kinh doanh c\u1ea7n k\u1ef9 n\u0103ng g\u00ec \u0111\u1ec3 ch\u1ed1t \u0111\u01b0\u1ee3c \u0111\u01a1n v\u00e0 gi\u1eef kh\u00e1ch? &#8230;<\/p>\n","protected":false},"author":58,"featured_media":26501,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-26481","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tu-van-nghe-nghiep"],"_links":{"self":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/26481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/comments?post=26481"}],"version-history":[{"count":2,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/26481\/revisions"}],"predecessor-version":[{"id":26502,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/26481\/revisions\/26502"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/media\/26501"}],"wp:attachment":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/media?parent=26481"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/categories?post=26481"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/tags?post=26481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}