{"id":24557,"date":"2026-06-23T11:20:16","date_gmt":"2026-06-23T04:20:16","guid":{"rendered":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/?p=24557"},"modified":"2026-07-16T13:38:22","modified_gmt":"2026-07-16T06:38:22","slug":"giam-doc-van-hanh-la-gi-vai-tro-muc-luong-va-con-duong-tro-thanh-coo","status":"publish","type":"post","link":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/tu-van-nghe-nghiep\/giam-doc-van-hanh-la-gi-vai-tro-muc-luong-va-con-duong-tro-thanh-coo","title":{"rendered":"Gi\u00e1m \u0111\u1ed1c v\u1eadn h\u00e0nh l\u00e0 g\u00ec? Vai tr\u00f2, m\u1ee9c l\u01b0\u01a1ng v\u00e0 con \u0111\u01b0\u1eddng tr\u1edf th\u00e0nh COO"},"content":{"rendered":"

Trong c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c c\u1ee7a c\u00e1c doanh nghi\u1ec7p l\u1edbn, kh\u00f4ng \u00edt ng\u01b0\u1eddi th\u1eafc m\u1eafc v\u1ec1 v\u1ecb tr\u00ed \u0111i\u1ec1u h\u00e0nh c\u1ea5p cao ngo\u00e0i CEO. Th\u1ef1c t\u1ebf, gi\u00e1m \u0111\u1ed1c v\u1eadn h\u00e0nh l\u00e0 g\u00ec<\/strong> \u2014 hay c\u00f2n g\u1ecdi l\u00e0 COO (Chief Operating Officer) \u2014 ch\u00ednh l\u00e0 “c\u00e1nh tay ph\u1ea3i” th\u1ef1c thi chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a ng\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u doanh nghi\u1ec7p. \u0110\u00e2y l\u00e0 v\u1ecb tr\u00ed \u0111\u00f2i h\u1ecfi n\u0103ng l\u1ef1c qu\u1ea3n tr\u1ecb to\u00e0n di\u1ec7n, am hi\u1ec3u quy tr\u00ecnh v\u00e0 kh\u1ea3 n\u0103ng d\u1eabn d\u1eaft \u0111\u1ed9i ng\u0169 \u1edf quy m\u00f4 l\u1edbn.<\/p>\n

\"gi\u00e1m<\/p>\n

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\u2013 Gi\u00e1m \u0111\u1ed1c v\u1eadn h\u00e0nh (COO \u2013 Chief Operating Officer) l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng \u0111i\u1ec1u h\u00e0nh n\u1ed9i b\u1ed9 doanh nghi\u1ec7p, t\u1eeb s\u1ea3n xu\u1ea5t, logistics \u0111\u1ebfn nh\u00e2n s\u1ef1 v\u00e0 quy tr\u00ecnh.<\/p>\n

\u2013 COO th\u01b0\u1eddng l\u00e0 v\u1ecb tr\u00ed c\u1ea5p 2 trong h\u1ec7 th\u1ed1ng l\u00e3nh \u0111\u1ea1o, ch\u1ec9 sau CEO, v\u00e0 c\u00f3 quy\u1ec1n ra quy\u1ebft \u0111\u1ecbnh tr\u1ef1c ti\u1ebfp v\u1ec1 v\u1eadn h\u00e0nh h\u1eb1ng ng\u00e0y.<\/p>\n

\u2013 M\u1ee9c thu nh\u1eadp c\u1ee7a m\u1ed9t COO t\u1ea1i Vi\u1ec7t Nam dao \u0111\u1ed9ng t\u1eeb 30 \u0111\u1ebfn tr\u00ean 100 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng, t\u00f9y quy m\u00f4 doanh nghi\u1ec7p v\u00e0 ng\u00e0nh ngh\u1ec1.<\/p>\n

\u2013 C\u00e1c ch\u1ee9ng ch\u1ec9 chuy\u00ean m\u00f4n th\u01b0\u1eddng g\u1eb7p \u1edf COO bao g\u1ed3m PMP (Project Management Professional), Six Sigma Black Belt v\u00e0 b\u1eb1ng MBA t\u1eeb c\u00e1c tr\u01b0\u1eddng kinh doanh uy t\u00edn.<\/p>\n<\/div>\n

1. Gi\u00e1m \u0111\u1ed1c v\u1eadn h\u00e0nh l\u00e0 g\u00ec v\u00e0 v\u1ecb tr\u00ed trong doanh nghi\u1ec7p<\/h2>\n

Gi\u00e1m \u0111\u1ed1c v\u1eadn h\u00e0nh \u2014 t\u00ean ti\u1ebfng Anh l\u00e0 Chief Operating Officer, vi\u1ebft t\u1eaft l\u00e0 COO \u2014 l\u00e0 th\u00e0nh vi\u00ean ban l\u00e3nh \u0111\u1ea1o c\u1ea5p cao ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u1ee5 tr\u00e1ch to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng n\u1ed9i b\u1ed9 c\u1ee7a doanh nghi\u1ec7p, gi\u00fap b\u1ed9 m\u00e1y v\u1eadn h\u00e0nh tr\u01a1n tru v\u00e0 hi\u1ec7u qu\u1ea3. Trong khi CEO (Chief Executive Officer) t\u1eadp trung v\u00e0o \u0111\u1ecbnh h\u01b0\u1edbng chi\u1ebfn l\u01b0\u1ee3c v\u00e0 \u0111\u1ea1i di\u1ec7n \u0111\u1ed1i ngo\u1ea1i, COO l\u00e0 ng\u01b0\u1eddi tri\u1ec3n khai nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c \u0111\u00f3 th\u00e0nh h\u00e0nh \u0111\u1ed9ng th\u1ef1c t\u1ebf, ki\u1ec3m so\u00e1t ti\u1ebfn \u0111\u1ed9 v\u00e0 ph\u1ed1i h\u1ee3p gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn.<\/p>\n

Theo Lu\u1eadt Doanh nghi\u1ec7p 2020 c\u1ee7a Vi\u1ec7t Nam, c\u1ea5u tr\u00fac qu\u1ea3n tr\u1ecb c\u00f4ng ty c\u1ed5 ph\u1ea7n bao g\u1ed3m H\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb, Ban ki\u1ec3m so\u00e1t v\u00e0 Ban gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh. V\u1ecb tr\u00ed COO th\u01b0\u1eddng n\u1eb1m trong Ban gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 Ph\u00f3 T\u1ed5ng Gi\u00e1m \u0111\u1ed1c \u0110i\u1ec1u h\u00e0nh ho\u1eb7c Gi\u00e1m \u0111\u1ed1c V\u1eadn h\u00e0nh t\u00f9y theo quy \u0111\u1ecbnh n\u1ed9i b\u1ed9 t\u1eebng c\u00f4ng ty.<\/p>\n

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“COO l\u00e0 ng\u01b0\u1eddi bi\u1ebfn t\u1ea7m nh\u00ecn c\u1ee7a CEO th\u00e0nh k\u1ebft qu\u1ea3 kinh doanh \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c \u2014 \u0111\u00f3 l\u00e0 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c \u0111\u1eb9p tr\u00ean gi\u1ea5y v\u00e0 m\u1ed9t doanh nghi\u1ec7p th\u1ef1c s\u1ef1 v\u1eadn h\u00e0nh t\u1ed1t.” \u2014 Harvard Business Review<\/p>\n<\/blockquote>\n

Trong th\u1ef1c t\u1ebf, kh\u00f4ng ph\u1ea3i doanh nghi\u1ec7p n\u00e0o c\u0169ng c\u00f3 COO. \u1ede c\u00e1c c\u00f4ng ty startup ho\u1eb7c quy m\u00f4 nh\u1ecf, CEO th\u01b0\u1eddng ki\u00eam lu\u00f4n vai tr\u00f2 v\u1eadn h\u00e0nh. Khi doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n \u0111\u1ebfn quy m\u00f4 trung b\u00ecnh v\u00e0 l\u1edbn, vi\u1ec7c t\u00e1ch bi\u1ec7t ch\u1ee9c n\u0103ng chi\u1ebfn l\u01b0\u1ee3c (CEO) v\u00e0 ch\u1ee9c n\u0103ng th\u1ef1c thi (COO) tr\u1edf n\u00ean c\u1ea7n thi\u1ebft \u0111\u1ec3 t\u1ed1i \u01b0u hi\u1ec7u qu\u1ea3 qu\u1ea3n l\u00fd.<\/p>\n

Ph\u00e2n bi\u1ec7t COO v\u1edbi c\u00e1c ch\u1ee9c danh C-suite kh\u00e1c<\/h3>\n

Nhi\u1ec1u ng\u01b0\u1eddi nh\u1ea7m l\u1eabn gi\u1eefa c\u00e1c v\u1ecb tr\u00ed l\u00e3nh \u0111\u1ea1o c\u1ea5p cao. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 b\u1ea3ng ph\u00e2n bi\u1ec7t r\u00f5 r\u00e0ng:<\/p>\n\n\n\n\n\n\n\n\n\n
Ch\u1ee9c danh<\/th>\nT\u00ean \u0111\u1ea7y \u0111\u1ee7<\/th>\nTr\u00e1ch nhi\u1ec7m ch\u00ednh<\/th>\nB\u00e1o c\u00e1o l\u00ean<\/th>\n<\/tr>\n<\/thead>\n
CEO<\/td>\nChief Executive Officer<\/td>\nChi\u1ebfn l\u01b0\u1ee3c t\u1ed5ng th\u1ec3, \u0111\u1ea1i di\u1ec7n doanh nghi\u1ec7p<\/td>\nH\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb<\/td>\n<\/tr>\n
COO<\/td>\nChief Operating Officer<\/td>\nV\u1eadn h\u00e0nh n\u1ed9i b\u1ed9, th\u1ef1c thi chi\u1ebfn l\u01b0\u1ee3c<\/td>\nCEO<\/td>\n<\/tr>\n
CFO<\/td>\nChief Financial Officer<\/td>\nQu\u1ea3n l\u00fd t\u00e0i ch\u00ednh, k\u1ebf to\u00e1n, \u0111\u1ea7u t\u01b0<\/td>\nCEO \/ H\u0110QT<\/td>\n<\/tr>\n
CMO<\/td>\nChief Marketing Officer<\/td>\nChi\u1ebfn l\u01b0\u1ee3c marketing, th\u01b0\u01a1ng hi\u1ec7u, t\u0103ng tr\u01b0\u1edfng<\/td>\nCEO \/ COO<\/td>\n<\/tr>\n
CTO<\/td>\nChief Technology Officer<\/td>\nH\u1ea1 t\u1ea7ng c\u00f4ng ngh\u1ec7, R&D, chuy\u1ec3n \u0111\u1ed5i s\u1ed1<\/td>\nCEO \/ COO<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

2. Nhi\u1ec7m v\u1ee5 v\u00e0 tr\u00e1ch nhi\u1ec7m th\u1ef1c t\u1ebf c\u1ee7a m\u1ed9t COO<\/h2>\n

Vai tr\u00f2 c\u1ee7a gi\u00e1m \u0111\u1ed1c v\u1eadn h\u00e0nh kh\u00f4ng c\u1ed1 \u0111\u1ecbnh m\u00e0 thay \u0111\u1ed5i t\u00f9y theo ng\u00e0nh ngh\u1ec1 v\u00e0 giai \u0111o\u1ea1n ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p. Tuy nhi\u00ean, c\u00f3 nh\u1eefng nh\u00f3m nhi\u1ec7m v\u1ee5 c\u1ed1t l\u00f5i m\u00e0 h\u1ea7u h\u1ebft COO \u0111\u1ec1u ph\u1ee5 tr\u00e1ch.<\/p>\n

Tr\u01b0\u1edbc h\u1ebft, COO ch\u1ecbu tr\u00e1ch nhi\u1ec7m thi\u1ebft l\u1eadp v\u00e0 c\u1ea3i ti\u1ebfn c\u00e1c quy tr\u00ecnh v\u1eadn h\u00e0nh n\u1ed9i b\u1ed9. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c chu\u1ea9n h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c gi\u1eefa c\u00e1c ph\u00f2ng ban, \u00e1p d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn nh\u01b0 Lean Management ho\u1eb7c Six Sigma \u0111\u1ec3 lo\u1ea1i b\u1ecf l\u00e3ng ph\u00ed v\u00e0 n\u00e2ng cao n\u0103ng su\u1ea5t. Nhi\u1ec1u COO t\u1ea1i c\u00e1c t\u1eadp \u0111o\u00e0n l\u1edbn n\u1eafm ch\u1ee9ng ch\u1ec9 Six Sigma Black Belt \u2014 m\u1ed9t ch\u1ee9ng nh\u1eadn qu\u1ed1c t\u1ebf v\u1ec1 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh do Hi\u1ec7p h\u1ed9i Ch\u1ea5t l\u01b0\u1ee3ng Hoa K\u1ef3 (ASQ) c\u1ea5p.<\/p>\n

Th\u1ee9 hai, COO qu\u1ea3n l\u00fd v\u00e0 ph\u00e1t tri\u1ec3n \u0111\u1ed9i ng\u0169 l\u00e3nh \u0111\u1ea1o c\u1ea5p trung. C\u00e1c gi\u00e1m \u0111\u1ed1c b\u1ed9 ph\u1eadn (Gi\u00e1m \u0111\u1ed1c S\u1ea3n xu\u1ea5t, Gi\u00e1m \u0111\u1ed1c Nh\u00e2n s\u1ef1, Gi\u00e1m \u0111\u1ed1c Chu\u1ed7i cung \u1ee9ng…) th\u01b0\u1eddng b\u00e1o c\u00e1o tr\u1ef1c ti\u1ebfp l\u00ean COO. Do \u0111\u00f3, n\u0103ng l\u1ef1c coaching v\u00e0 ph\u00e1t tri\u1ec3n nh\u00e2n t\u00e0i l\u00e0 k\u1ef9 n\u0103ng kh\u00f4ng th\u1ec3 thi\u1ebfu.<\/p>\n

Ngo\u00e0i ra, COO c\u00f2n c\u00f3 tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd ng\u00e2n s\u00e1ch v\u1eadn h\u00e0nh, theo d\u00f5i c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t (KPI) v\u00e0 b\u00e1o c\u00e1o \u0111\u1ecbnh k\u1ef3 l\u00ean CEO v\u00e0 H\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb. \u1ede nhi\u1ec1u doanh nghi\u1ec7p, COO c\u0169ng l\u00e0 ng\u01b0\u1eddi ch\u1ee7 tr\u00ec c\u00e1c cu\u1ed9c h\u1ecdp \u0111i\u1ec1u h\u00e0nh tu\u1ea7n\/th\u00e1ng v\u00e0 x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1eadn h\u00e0nh ph\u00e1t sinh kh\u1ea9n c\u1ea5p.<\/p>\n

Hi\u1ec7n t\u1ea1i, CareerLink \u0111ang c\u00f3 h\u01a1n 209 tin tuy\u1ec3n d\u1ee5ng trong l\u0129nh v\u1ef1c qu\u1ea3n l\u00fd v\u00e0 \u0111i\u1ec1u h\u00e0nh \u2014 b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o c\u00e1c c\u01a1 h\u1ed9i tuy\u1ec3n d\u1ee5ng t\u1ea1i trang vi\u1ec7c l\u00e0m qu\u1ea3n l\u00fd \u0111i\u1ec1u h\u00e0nh<\/a> \u0111\u1ec3 n\u1eafm b\u1eaft y\u00eau c\u1ea7u th\u1ef1c t\u1ebf m\u00e0 doanh nghi\u1ec7p \u0111ang t\u00ecm ki\u1ebfm \u1edf \u1ee9ng vi\u00ean.<\/p>\n

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L\u01b0u \u00fd:<\/strong> Nhi\u1ec1u ng\u01b0\u1eddi nh\u1ea7m t\u01b0\u1edfng COO ch\u1ec9 ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p s\u1ea3n xu\u1ea5t. Th\u1ef1c t\u1ebf, v\u1ecb tr\u00ed n\u00e0y xu\u1ea5t hi\u1ec7n r\u1ed9ng r\u00e3i trong m\u1ecdi ng\u00e0nh: t\u00e0i ch\u00ednh, c\u00f4ng ngh\u1ec7, b\u00e1n l\u1ebb, logistics v\u00e0 c\u1ea3 c\u00e1c t\u1ed5 ch\u1ee9c phi l\u1ee3i nhu\u1eadn. Y\u00eau c\u1ea7u k\u1ef9 n\u0103ng v\u00e0 tr\u1ecdng t\u00e2m c\u00f4ng vi\u1ec7c s\u1ebd kh\u00e1c nhau t\u00f9y theo ng\u00e0nh, nh\u01b0ng t\u01b0 duy h\u1ec7 th\u1ed1ng v\u00e0 kh\u1ea3 n\u0103ng qu\u1ea3n tr\u1ecb r\u1ee7i ro v\u1eadn h\u00e0nh lu\u00f4n l\u00e0 \u0111i\u1ec1u ki\u1ec7n ti\u00ean quy\u1ebft.<\/p>\n<\/div>\n

Nh\u1eefng k\u1ef9 n\u0103ng c\u1ed1t l\u00f5i m\u1ed9t COO c\u1ea7n c\u00f3<\/h3>\n

\u0110\u1ec3 \u0111\u1ea3m nh\u1eadn t\u1ed1t vai tr\u00f2 gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh, \u1ee9ng vi\u00ean c\u1ea7n ph\u00e1t tri\u1ec3n \u0111\u1ed3ng th\u1eddi k\u1ef9 n\u0103ng c\u1ee9ng v\u00e0 k\u1ef9 n\u0103ng m\u1ec1m \u1edf c\u1ea5p \u0111\u1ed9 chuy\u00ean gia. Kh\u00f4ng c\u00f3 m\u1ed9t b\u1ed9 k\u1ef9 n\u0103ng “chu\u1ea9n chung” cho m\u1ecdi COO, nh\u01b0ng nh\u1eefng n\u0103ng l\u1ef1c d\u01b0\u1edbi \u0111\u00e2y xu\u1ea5t hi\u1ec7n nh\u1ea5t qu\u00e1n \u1edf ph\u1ea7n l\u1edbn c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u1eadn h\u00e0nh th\u00e0nh c\u00f4ng.<\/p>\n

\u2013 T\u01b0 duy h\u1ec7 th\u1ed1ng v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u gi\u00fap COO nh\u00ecn to\u00e0n c\u1ea3nh ho\u1ea1t \u0111\u1ed9ng doanh nghi\u1ec7p v\u00e0 ph\u00e1t hi\u1ec7n \u0111i\u1ec3m ngh\u1ebdn s\u1edbm.<\/p>\n

\u2013 K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u1edf c\u1ea5p \u0111\u1ed9 cao, th\u01b0\u1eddng \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua ch\u1ee9ng ch\u1ec9 PMP (Project Management Professional) do Project Management Institute (PMI) c\u1ea5p.<\/p>\n

\u2013 N\u0103ng l\u1ef1c t\u00e0i ch\u00ednh c\u01a1 b\u1ea3n \u0111\u1ec3 \u0111\u1ecdc hi\u1ec3u b\u00e1o c\u00e1o P&L, qu\u1ea3n l\u00fd ng\u00e2n s\u00e1ch v\u1eadn h\u00e0nh v\u00e0 ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c.<\/p>\n

\u2013 K\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u1ec3 d\u1eabn d\u1eaft \u0111\u1ed9i ng\u0169 l\u1edbn qua c\u00e1c giai \u0111o\u1ea1n thay \u0111\u1ed5i t\u1ed5 ch\u1ee9c.<\/p>\n

\u2013 Am hi\u1ec3u c\u00f4ng ngh\u1ec7 v\u00e0 chuy\u1ec3n \u0111\u1ed5i s\u1ed1, \u0111\u1eb7c bi\u1ec7t trong b\u1ed1i c\u1ea3nh doanh nghi\u1ec7p \u1ee9ng d\u1ee5ng ERP, CRM v\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh.<\/p>\n

\u0110i\u1ec3m chung c\u1ee7a nh\u1eefng COO gi\u1ecfi l\u00e0 kh\u1ea3 n\u0103ng chuy\u1ec3n \u0111\u1ed5i linh ho\u1ea1t gi\u1eefa t\u01b0 duy v\u0129 m\u00f4 (nh\u00ecn to\u00e0n h\u1ec7 th\u1ed1ng) v\u00e0 t\u01b0 duy vi m\u00f4 (x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3) trong c\u00f9ng m\u1ed9t ng\u00e0y l\u00e0m vi\u1ec7c. \u0110\u00e2y l\u00e0 n\u0103ng l\u1ef1c hi\u1ebfm v\u00e0 th\u01b0\u1eddng ch\u1ec9 \u0111\u01b0\u1ee3c t\u00f4i luy\u1ec7n qua nhi\u1ec1u n\u0103m tr\u1ea3i nghi\u1ec7m th\u1ef1c chi\u1ebfn \u1edf nhi\u1ec1u m\u00f4i tr\u01b0\u1eddng kh\u00e1c nhau.<\/p>\n

3. L\u1ed9 tr\u00ecnh s\u1ef1 nghi\u1ec7p \u0111\u1ec3 tr\u1edf th\u00e0nh gi\u00e1m \u0111\u1ed1c v\u1eadn h\u00e0nh<\/h2>\n

Con \u0111\u01b0\u1eddng l\u00ean v\u1ecb tr\u00ed COO th\u01b0\u1eddng k\u00e9o d\u00e0i t\u1eeb 10 \u0111\u1ebfn 20 n\u0103m v\u00e0 \u0111\u00f2i h\u1ecfi kinh nghi\u1ec7m \u0111a ch\u1ee9c n\u0103ng. Kh\u00f4ng c\u00f3 m\u1ed9t l\u1ed9 tr\u00ecnh duy nh\u1ea5t, nh\u01b0ng h\u1ea7u h\u1ebft COO th\u00e0nh c\u00f4ng \u0111\u1ec1u tr\u1ea3i qua c\u00e1c giai \u0111o\u1ea1n ph\u00e1t tri\u1ec3n t\u01b0\u01a1ng t\u1ef1.<\/p>\n

Giai \u0111o\u1ea1n \u0111\u1ea7u (0\u20135 n\u0103m kinh nghi\u1ec7m), \u1ee9ng vi\u00ean th\u01b0\u1eddng l\u00e0m chuy\u00ean vi\u00ean ho\u1eb7c tr\u01b0\u1edfng nh\u00f3m t\u1ea1i m\u1ed9t b\u1ed9 ph\u1eadn c\u1ee5 th\u1ec3 nh\u01b0 v\u1eadn h\u00e0nh, s\u1ea3n xu\u1ea5t, logistics ho\u1eb7c qu\u1ea3n l\u00fd d\u1ef1 \u00e1n. \u0110\u00e2y l\u00e0 th\u1eddi \u0111i\u1ec3m x\u00e2y d\u1ef1ng ki\u1ebfn th\u1ee9c chuy\u00ean s\u00e2u v\u00e0 hi\u1ec3u r\u00f5 quy tr\u00ecnh t\u1eeb c\u1ea5p th\u1ef1c thi.<\/p>\n

Giai \u0111o\u1ea1n gi\u1eefa (5\u201312 n\u0103m), ng\u01b0\u1eddi c\u00f3 ti\u1ec1m n\u0103ng th\u01b0\u1eddng \u0111\u01b0\u1ee3c th\u0103ng l\u00ean c\u00e1c v\u1ecb tr\u00ed qu\u1ea3n l\u00fd c\u1ea5p trung nh\u01b0 Tr\u01b0\u1edfng ph\u00f2ng, Gi\u00e1m \u0111\u1ed1c b\u1ed9 ph\u1eadn. Trong giai \u0111o\u1ea1n n\u00e0y, vi\u1ec7c t\u00edch l\u0169y kinh nghi\u1ec7m qu\u1ea3n l\u00fd \u0111a ph\u00f2ng ban v\u00e0 tham gia c\u00e1c d\u1ef1 \u00e1n chi\u1ebfn l\u01b0\u1ee3c c\u1ea5p c\u00f4ng ty l\u00e0 r\u1ea5t quan tr\u1ecdng. Nhi\u1ec1u ng\u01b0\u1eddi \u1edf giai \u0111o\u1ea1n n\u00e0y ch\u1ecdn ho\u00e0n th\u00e0nh b\u1eb1ng MBA t\u1ea1i c\u00e1c tr\u01b0\u1eddng nh\u01b0 RMIT Vi\u1ec7t Nam, \u0110\u1ea1i h\u1ecdc Kinh t\u1ebf Qu\u1ed1c d\u00e2n (NEU) ho\u1eb7c c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh li\u00ean k\u1ebft qu\u1ed1c t\u1ebf \u0111\u1ec3 t\u0103ng t\u1ed1c th\u0103ng ti\u1ebfn.<\/p>\n

Giai \u0111o\u1ea1n sau (12\u201320 n\u0103m), \u1ee9ng vi\u00ean \u0111\u00e3 l\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea5p cao (VP, Ph\u00f3 T\u1ed5ng Gi\u00e1m \u0111\u1ed1c) v\u00e0 c\u00f3 c\u00e1i nh\u00ecn to\u00e0n di\u1ec7n v\u1ec1 ho\u1ea1t \u0111\u1ed9ng doanh nghi\u1ec7p. \u0110\u00e2y l\u00e0 th\u1eddi \u0111i\u1ec3m ph\u00f9 h\u1ee3p \u0111\u1ec3 ti\u1ebfn l\u00ean COO, \u0111\u1eb7c bi\u1ec7t n\u1ebfu \u0111\u00e3 c\u00f3 th\u00e0nh t\u00edch r\u00f5 r\u00e0ng trong vi\u1ec7c c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh ho\u1eb7c d\u1eabn d\u1eaft t\u00e1i c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c.<\/p>\n

N\u1ebfu b\u1ea1n \u0111ang \u1edf giai \u0111o\u1ea1n \u0111\u1ea7u s\u1ef1 nghi\u1ec7p v\u00e0 mu\u1ed1n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 c\u00e1c vai tr\u00f2 h\u1ed7 tr\u1ee3 l\u00e3nh \u0111\u1ea1o, b\u00e0i vi\u1ebft v\u1ec1 c\u00f4ng vi\u1ec7c tr\u1ee3 l\u00fd gi\u00e1m \u0111\u1ed1c<\/a> c\u0169ng l\u00e0 t\u00e0i li\u1ec7u tham kh\u1ea3o h\u1eefu \u00edch \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng t\u1eeb s\u1edbm.<\/p>\n

\n

M\u1eb9o:<\/strong> N\u1ebfu b\u1ea1n mu\u1ed1n nh\u1eafm t\u1edbi v\u1ecb tr\u00ed COO trong d\u00e0i h\u1ea1n, h\u00e3y ch\u1ee7 \u0111\u1ed9ng xin lu\u00e2n chuy\u1ec3n qua nhi\u1ec1u ph\u00f2ng ban kh\u00e1c nhau trong c\u00f4ng ty hi\u1ec7n t\u1ea1i, thay v\u00ec ch\u1ec9 \u0111i s\u00e2u m\u1ed9t chuy\u00ean m\u00f4n. Tr\u1ea3i nghi\u1ec7m \u0111a ch\u1ee9c n\u0103ng (cross-functional) l\u00e0 y\u1ebfu t\u1ed1 m\u00e0 c\u00e1c CEO v\u00e0 H\u0110QT \u0111\u1eb7t l\u00ean h\u00e0ng \u0111\u1ea7u khi t\u00ecm ki\u1ebfm \u1ee9ng vi\u00ean COO n\u1ed9i b\u1ed9.<\/p>\n<\/div>\n

\"nh\u00e2n<\/p>\n

4. M\u1ee9c l\u01b0\u01a1ng gi\u00e1m \u0111\u1ed1c v\u1eadn h\u00e0nh t\u1ea1i Vi\u1ec7t Nam<\/h2>\n

Thu nh\u1eadp c\u1ee7a COO ph\u1ee5 thu\u1ed9c r\u1ea5t nhi\u1ec1u v\u00e0o quy m\u00f4 doanh nghi\u1ec7p, ng\u00e0nh ngh\u1ec1 v\u00e0 \u0111\u1ecba b\u00e0n ho\u1ea1t \u0111\u1ed9ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ee9c tham chi\u1ebfu ph\u1ed5 bi\u1ebfn tr\u00ean th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam hi\u1ec7n nay.<\/p>\n

T\u1ea1i c\u00e1c doanh nghi\u1ec7p v\u1eeba (doanh thu 50\u2013500 t\u1ef7\/n\u0103m), COO th\u01b0\u1eddng nh\u1eadn m\u1ee9c l\u01b0\u01a1ng c\u01a1 b\u1ea3n t\u1eeb 30 \u0111\u1ebfn 60 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng, c\u1ed9ng th\u00eam th\u01b0\u1edfng hi\u1ec7u su\u1ea5t theo KPI h\u1eb1ng qu\u00fd v\u00e0 n\u0103m. T\u1ea1i c\u00e1c t\u1eadp \u0111o\u00e0n l\u1edbn ho\u1eb7c doanh nghi\u1ec7p c\u00f3 v\u1ed1n \u0111\u1ea7u t\u01b0 n\u01b0\u1edbc ngo\u00e0i (FDI), t\u1ed5ng thu nh\u1eadp c\u1ee7a COO \u2014 bao g\u1ed3m l\u01b0\u01a1ng, th\u01b0\u1edfng, c\u1ed5 ph\u1ea7n v\u00e0 ph\u00fac l\u1ee3i \u2014 c\u00f3 th\u1ec3 v\u01b0\u1ee3t 100 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng ho\u1eb7c th\u1eadm ch\u00ed cao h\u01a1n v\u1edbi g\u00f3i ESOP (Employee Stock Ownership Plan).<\/p>\n

Ng\u00e0nh c\u00f3 m\u1ee9c l\u01b0\u01a1ng COO cao nh\u1ea5t t\u1ea1i Vi\u1ec7t Nam hi\u1ec7n nay th\u01b0\u1eddng l\u00e0: c\u00f4ng ngh\u1ec7 th\u00f4ng tin, t\u00e0i ch\u00ednh-ng\u00e2n h\u00e0ng, b\u1ea5t \u0111\u1ed9ng s\u1ea3n quy m\u00f4 l\u1edbn v\u00e0 s\u1ea3n xu\u1ea5t c\u00f4ng nghi\u1ec7p v\u1edbi chu\u1ed7i cung \u1ee9ng ph\u1ee9c t\u1ea1p. Ng\u01b0\u1ee3c l\u1ea1i, c\u00e1c doanh nghi\u1ec7p th\u01b0\u01a1ng m\u1ea1i quy m\u00f4 nh\u1ecf ho\u1eb7c t\u1ed5 ch\u1ee9c phi l\u1ee3i nhu\u1eadn th\u01b0\u1eddng c\u00f3 m\u1ee9c th\u00f9 lao th\u1ea5p h\u01a1n \u0111\u00e1ng k\u1ec3.<\/p>\n

Y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn thu nh\u1eadp COO<\/h3>\n

\u2013 Quy m\u00f4 doanh nghi\u1ec7p v\u00e0 s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n s\u1ef1 tr\u1ef1c ti\u1ebfp qu\u1ea3n l\u00fd c\u00f3 t\u00e1c \u0111\u1ed9ng l\u1edbn nh\u1ea5t \u0111\u1ebfn m\u1ee9c l\u01b0\u01a1ng \u0111\u00e0m ph\u00e1n \u0111\u01b0\u1ee3c.<\/p>\n

\u2013 B\u1eb1ng c\u1ea5p v\u00e0 ch\u1ee9ng ch\u1ec9 qu\u1ed1c t\u1ebf (MBA, PMP, Six Sigma) gi\u00fap \u1ee9ng vi\u00ean c\u00f3 l\u1ee3i th\u1ebf th\u01b0\u01a1ng l\u01b0\u1ee3ng l\u01b0\u01a1ng r\u00f5 r\u1ec7t so v\u1edbi ng\u01b0\u1eddi kh\u00f4ng c\u00f3 ch\u1ee9ng ch\u1ec9 t\u01b0\u01a1ng \u0111\u01b0\u01a1ng.<\/p>\n

\u2013 Th\u00e0nh t\u00edch \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c trong vai tr\u00f2 tr\u01b0\u1edbc (v\u00ed d\u1ee5: \u0111\u00e3 c\u1eaft gi\u1ea3m chi ph\u00ed v\u1eadn h\u00e0nh 15%, t\u0103ng n\u0103ng su\u1ea5t 25%) l\u00e0 b\u1eb1ng ch\u1ee9ng quan tr\u1ecdng khi \u0111\u00e0m ph\u00e1n l\u01b0\u01a1ng v\u1edbi H\u0110QT.<\/p>\n

\u2013 M\u1ea1ng l\u01b0\u1edbi quan h\u1ec7 trong ng\u00e0nh v\u00e0 kh\u1ea3 n\u0103ng mang l\u1ea1i \u0111\u1ed1i t\u00e1c, c\u01a1 h\u1ed9i kinh doanh m\u1edbi c\u0169ng \u0111\u01b0\u1ee3c nhi\u1ec1u t\u1eadp \u0111o\u00e0n t\u00ednh v\u00e0o package l\u01b0\u01a1ng th\u01b0\u1edfng t\u1ed5ng th\u1ec3.<\/p>\n

Nh\u00ecn chung, COO l\u00e0 m\u1ed9t trong nh\u1eefng v\u1ecb tr\u00ed c\u00f3 bi\u00ean \u0111\u1ed9 thu nh\u1eadp r\u1ed9ng nh\u1ea5t trong th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng c\u1ea5p cao t\u1ea1i Vi\u1ec7t Nam. Y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh kh\u00f4ng ch\u1ec9 l\u00e0 b\u1eb1ng c\u1ea5p hay th\u00e2m ni\u00ean, m\u00e0 c\u00f2n l\u00e0 kh\u1ea3 n\u0103ng ch\u1ee9ng minh t\u00e1c \u0111\u1ed9ng th\u1ef1c t\u1ebf l\u00ean hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh c\u1ee7a doanh nghi\u1ec7p th\u00f4ng qua s\u1ed1 li\u1ec7u c\u1ee5 th\u1ec3 v\u00e0 th\u00e0nh t\u00edch c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c.<\/p>\n

5. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/h2>\n

1. COO c\u00f3 nh\u1ea5t thi\u1ebft ph\u1ea3i c\u00f3 b\u1eb1ng MBA kh\u00f4ng?<\/em><\/strong><\/p>\n

Kh\u00f4ng b\u1eaft bu\u1ed9c, nh\u01b0ng b\u1eb1ng MBA t\u1eeb tr\u01b0\u1eddng uy t\u00edn mang l\u1ea1i l\u1ee3i th\u1ebf c\u1ea1nh tranh r\u00f5 r\u1ec7t, \u0111\u1eb7c bi\u1ec7t t\u1ea1i c\u00e1c t\u1eadp \u0111o\u00e0n \u0111a qu\u1ed1c gia. Th\u1ef1c t\u1ebf, nhi\u1ec1u COO th\u00e0nh c\u00f4ng \u1edf Vi\u1ec7t Nam xu\u1ea5t ph\u00e1t t\u1eeb c\u00e1c chuy\u00ean ng\u00e0nh k\u1ef9 thu\u1eadt ho\u1eb7c kinh t\u1ebf, sau \u0111\u00f3 t\u1ef1 h\u1ecdc th\u00eam v\u1ec1 qu\u1ea3n tr\u1ecb qua c\u00e1c kh\u00f3a ng\u1eafn h\u1ea1n, ch\u1ee9ng ch\u1ec9 PMP ho\u1eb7c Six Sigma m\u00e0 kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i h\u1ecdc MBA to\u00e0n th\u1eddi gian.<\/p>\n

2. S\u1ef1 kh\u00e1c bi\u1ec7t l\u1edbn nh\u1ea5t gi\u1eefa COO v\u00e0 Ph\u00f3 T\u1ed5ng Gi\u00e1m \u0111\u1ed1c l\u00e0 g\u00ec?<\/em><\/strong><\/p>\n

V\u1ec1 ph\u00e1p l\u00fd theo Lu\u1eadt Doanh nghi\u1ec7p 2020, hai ch\u1ee9c danh n\u00e0y \u0111\u1ec1u thu\u1ed9c Ban gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh. Tuy nhi\u00ean trong th\u1ef1c t\u1ebf, COO th\u01b0\u1eddng c\u00f3 ph\u1ea1m vi quy\u1ec1n h\u1ea1n to\u00e0n di\u1ec7n h\u01a1n v\u1ec1 v\u1eadn h\u00e0nh, trong khi Ph\u00f3 T\u1ed5ng Gi\u00e1m \u0111\u1ed1c \u0111\u00f4i khi ch\u1ec9 ph\u1ee5 tr\u00e1ch m\u1ed9t m\u1ea3ng c\u1ee5 th\u1ec3 (v\u00ed d\u1ee5: Ph\u00f3 T\u1ed5ng ph\u1ee5 tr\u00e1ch Kinh doanh). M\u1ed7i doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u1ecbnh ngh\u0129a v\u00e0 ph\u00e2n c\u00f4ng kh\u00e1c nhau t\u00f9y theo c\u01a1 c\u1ea5u n\u1ed9i b\u1ed9.<\/p>\n

3. Doanh nghi\u1ec7p nh\u1ecf c\u00f3 c\u1ea7n COO kh\u00f4ng?<\/em><\/strong><\/p>\n

Th\u00f4ng th\u01b0\u1eddng kh\u00f4ng. C\u00e1c c\u00f4ng ty c\u00f3 d\u01b0\u1edbi 50 nh\u00e2n s\u1ef1 hi\u1ebfm khi c\u1ea7n v\u1ecb tr\u00ed COO v\u00ec CEO c\u00f3 th\u1ec3 t\u1ef1 qu\u1ea3n l\u00fd v\u1eadn h\u00e0nh. Nhu c\u1ea7u tuy\u1ec3n COO th\u1ef1c s\u1ef1 ph\u00e1t sinh khi doanh nghi\u1ec7p c\u00f3 t\u1eeb 100\u2013200 nh\u00e2n s\u1ef1 tr\u1edf l\u00ean, ho\u1ea1t \u0111\u1ed9ng \u0111a \u0111\u1ecba \u0111i\u1ec3m ho\u1eb7c m\u1edf r\u1ed9ng sang nhi\u1ec1u l\u0129nh v\u1ef1c kinh doanh song song, \u0111\u00f2i h\u1ecfi m\u1ed9t ng\u01b0\u1eddi chuy\u00ean tr\u00e1ch \u0111i\u1ec1u ph\u1ed1i to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng n\u1ed9i b\u1ed9.<\/p>\n

—<\/p>\n

Hi\u1ec3u r\u00f5 gi\u00e1m \u0111\u1ed1c v\u1eadn h\u00e0nh l\u00e0 g\u00ec<\/strong> kh\u00f4ng ch\u1ec9 gi\u00fap b\u1ea1n \u0111\u1ecbnh h\u01b0\u1edbng s\u1ef1 nghi\u1ec7p m\u00e0 c\u00f2n m\u1edf ra g\u00f3c nh\u00ecn to\u00e0n di\u1ec7n v\u1ec1 c\u00e1ch doanh nghi\u1ec7p th\u1ef1c s\u1ef1 ho\u1ea1t \u0111\u1ed9ng t\u1eeb b\u00ean trong. T\u1eeb vi\u1ec7c chu\u1ea9n h\u00f3a quy tr\u00ecnh, qu\u1ea3n l\u00fd \u0111\u1ed9i ng\u0169 \u0111\u1ebfn t\u1ed1i \u01b0u chi ph\u00ed v\u1eadn h\u00e0nh, COO ch\u00ednh l\u00e0 ng\u01b0\u1eddi \u0111\u1ee9ng sau nh\u1eefng con s\u1ed1 t\u0103ng tr\u01b0\u1edfng m\u00e0 th\u1ecb tr\u01b0\u1eddng nh\u00ecn th\u1ea5y. N\u1ebfu b\u1ea1n \u0111ang nh\u1eafm \u0111\u1ebfn l\u1ed9 tr\u00ecnh l\u00e3nh \u0111\u1ea1o c\u1ea5p cao, \u0111\u00e2y l\u00e0 v\u1ecb tr\u00ed x\u1ee9ng \u0111\u00e1ng \u0111\u1ec3 \u0111\u1eb7t m\u1ee5c ti\u00eau ngay t\u1eeb \u0111\u1ea7u s\u1ef1 nghi\u1ec7p.<\/p>\n

N\u1ed9i dung mang t\u00ednh tham kh\u1ea3o; c\u01a1 h\u1ed9i ngh\u1ec1 nghi\u1ec7p v\u00e0 thu nh\u1eadp th\u1ef1c t\u1ebf ph\u1ee5 thu\u1ed9c v\u00e0o n\u0103ng l\u1ef1c, kinh nghi\u1ec7m v\u00e0 th\u1eddi \u0111i\u1ec3m th\u1ecb tr\u01b0\u1eddng.<\/em><\/p>\n

<\/p>

Minh An<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Trong c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c c\u1ee7a c\u00e1c doanh nghi\u1ec7p l\u1edbn, kh\u00f4ng \u00edt ng\u01b0\u1eddi th\u1eafc m\u1eafc v\u1ec1 v\u1ecb tr\u00ed \u0111i\u1ec1u h\u00e0nh c\u1ea5p cao ngo\u00e0i CEO. Th\u1ef1c …<\/p>\n","protected":false},"author":58,"featured_media":24572,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-24557","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tu-van-nghe-nghiep"],"_links":{"self":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/24557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/comments?post=24557"}],"version-history":[{"count":6,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/24557\/revisions"}],"predecessor-version":[{"id":25774,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/24557\/revisions\/25774"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/media\/24572"}],"wp:attachment":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/media?parent=24557"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/categories?post=24557"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/tags?post=24557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}