{"id":21651,"date":"2026-05-26T08:23:29","date_gmt":"2026-05-26T01:23:29","guid":{"rendered":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/?p=21651"},"modified":"2026-07-16T13:48:01","modified_gmt":"2026-07-16T06:48:01","slug":"cv-giao-dich-vien-ngan-hang","status":"publish","type":"post","link":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/viet-cv-resume\/cv-giao-dich-vien-ngan-hang","title":{"rendered":"CV giao d\u1ecbch vi\u00ean ng\u00e2n h\u00e0ng: c\u1ea5u tr\u00fac v\u00e0 k\u1ef9 n\u0103ng c\u1ea7n \u0111\u01b0a v\u00e0o"},"content":{"rendered":"\n

M\u1ed9t b\u1ed9 h\u1ed3 s\u01a1 \u1ee9ng tuy\u1ec3n v\u1ecb tr\u00ed Teller chu\u1ea9n kh\u00f4ng ch\u1ec9 li\u1ec7t k\u00ea c\u00f4ng vi\u1ec7c \u0111\u00e3 l\u00e0m m\u00e0 c\u00f2n ph\u1ea3n \u00e1nh \u0111\u01b0\u1ee3c s\u1ef1 th\u1eadn tr\u1ecdng, ch\u00ednh x\u00e1c v\u00e0 kh\u1ea3 n\u0103ng x\u1eed l\u00fd qu\u1ea7y giao d\u1ecbch \u00e1p l\u1ef1c cao. B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch vi\u1ebft CV giao d\u1ecbch vi\u00ean ng\u00e2n h\u00e0ng<\/strong> \u0111\u1ea7y \u0111\u1ee7 7 m\u1ee5c b\u1eaft bu\u1ed9c, k\u00e8m g\u1ee3i \u00fd m\u00f4 t\u1ea3 kinh nghi\u1ec7m theo m\u00f4 h\u00ecnh STAR v\u00e0 checklist ch\u1ee9ng ch\u1ec9 c\u1ea7n c\u00f3 tr\u01b0\u1edbc khi n\u1ed9p h\u1ed3 s\u01a1 v\u00e0o c\u00e1c ng\u00e2n h\u00e0ng th\u01b0\u01a1ng m\u1ea1i t\u1ea1i Vi\u1ec7t Nam.<\/p>\n\n\n\n

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T\u1ed5ng quan nhanh<\/strong><\/p>\n

\u2013 CV cho v\u1ecb tr\u00ed giao d\u1ecbch vi\u00ean (Teller) c\u1ea7n l\u00e0m n\u1ed5i b\u1eadt 3 nh\u00f3m n\u0103ng l\u1ef1c: nghi\u1ec7p v\u1ee5 qu\u1ea7y, k\u1ef9 n\u0103ng m\u1ec1m v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 m\u1ee9c \u0111\u1ed9 am hi\u1ec3u khung ph\u00e1p l\u00fd ng\u00e2n h\u00e0ng.<\/p>\n

\u2013 M\u00f4 t\u1ea3 kinh nghi\u1ec7m n\u00ean \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh STAR (Situation \u2013 Task \u2013 Action \u2013 Result) v\u1edbi s\u1ed1 li\u1ec7u c\u1ee5 th\u1ec3: CSAT, volume giao d\u1ecbch\/ng\u00e0y, t\u1ef7 l\u1ec7 l\u1ec7ch qu\u1ef9.<\/p>\n

\u2013 Ch\u1ee9ng ch\u1ec9 \u01b0u ti\u00ean: TOEIC 600+, c\u1eed nh\u00e2n T\u00e0i ch\u00ednh \u2013 Ng\u00e2n h\u00e0ng, kh\u00f3a nghi\u1ec7p v\u1ee5 ng\u00e2n h\u00e0ng do BIDV Training\/VietinBank Training ho\u1eb7c tr\u01b0\u1eddng \u0111\u1ea1i h\u1ecdc c\u1ea5p.<\/p>\n<\/div>\n\n\n\n

1. Vai tr\u00f2 th\u1ef1c t\u1ebf c\u1ee7a giao d\u1ecbch vi\u00ean ng\u00e2n h\u00e0ng<\/h2>\n\n\n\n

Giao d\u1ecbch vi\u00ean (Teller) l\u00e0 v\u1ecb tr\u00ed tuy\u1ebfn \u0111\u1ea7u t\u1ea1i qu\u1ea7y chi nh\u00e1nh, \u0111\u1ea3m nh\u1eadn giao d\u1ecbch ti\u1ec1n m\u1eb7t n\u1ed9i t\u1ec7 v\u00e0 ngo\u1ea1i t\u1ec7, chuy\u1ec3n kho\u1ea3n trong v\u00e0 ngo\u00e0i h\u1ec7 th\u1ed1ng, m\u1edf\/\u0111\u00f3ng s\u1ed5 ti\u1ebft ki\u1ec7m v\u00e0 t\u01b0 v\u1ea5n d\u1ecbch v\u1ee5 c\u01a1 b\u1ea3n nh\u01b0 th\u1ebb ATM, internet banking, vay t\u00edn ch\u1ea5p. M\u1ed9t Teller trung b\u00ecnh t\u1ea1i chi nh\u00e1nh khu v\u1ef1c \u0111\u00f4 th\u1ecb x\u1eed l\u00fd 80 \u2013 150 giao d\u1ecbch\/ng\u00e0y t\u00f9y m\u1eadt \u0111\u1ed9 kh\u00e1ch, v\u00e0 ph\u1ea3i c\u00e2n qu\u1ef9 cu\u1ed1i ca v\u1edbi m\u1ee9c sai l\u1ec7ch ch\u1ea5p nh\u1eadn th\u01b0\u1eddng \u2264 50.000 \u0111\u1ed3ng t\u00f9y quy \u0111\u1ecbnh n\u1ed9i b\u1ed9 t\u1eebng ng\u00e2n h\u00e0ng.<\/p>\n\n\n\n

\u2013 Ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd ch\u1ee9ng t\u1eeb giao d\u1ecbch: \u1ee7y nhi\u1ec7m chi, s\u00e9c, phi\u1ebfu n\u1ed9p\/r\u00fat ti\u1ec1n.<\/p>\n\n\n\n

\u2013 Th\u1ef1c hi\u1ec7n nghi\u1ec7p v\u1ee5 ngo\u1ea1i h\u1ed1i quy m\u00f4 nh\u1ecf trong h\u1ea1n m\u1ee9c \u0111\u01b0\u1ee3c c\u1ea5p.<\/p>\n\n\n\n

\u2013 Ph\u1ed1i h\u1ee3p v\u1edbi ki\u1ec3m so\u00e1t vi\u00ean (Controller) v\u00e0 qu\u1ef9 ch\u00ednh khi giao d\u1ecbch v\u01b0\u1ee3t h\u1ea1n m\u1ee9c c\u00e1 nh\u00e2n.<\/p>\n\n\n\n

Hi\u1ec3u r\u00f5 ph\u1ea1m vi c\u00f4ng vi\u1ec7c gi\u00fap \u1ee9ng vi\u00ean vi\u1ebft ph\u1ea7n “M\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p” v\u00e0 “Kinh nghi\u1ec7m” trong CV b\u00e1m s\u00e1t y\u00eau c\u1ea7u tuy\u1ec3n d\u1ee5ng th\u1eadt.<\/p>\n\n\n

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\"CV<\/figure>\n<\/div>\n\n

2. Khung ph\u00e1p l\u00fd v\u00e0 chu\u1ea9n nghi\u1ec7p v\u1ee5 c\u1ea7n hi\u1ec3u<\/h2>\n

Tr\u01b0\u1edbc khi vi\u1ebft CV, \u1ee9ng vi\u00ean n\u00ean n\u1eafm c\u00e1c v\u0103n b\u1ea3n chi ph\u1ed1i ho\u1ea1t \u0111\u1ed9ng Teller \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u1ec1 c\u1eadp t\u1ef1 nhi\u00ean trong ph\u1ea7n k\u1ef9 n\u0103ng. Hai v\u0103n b\u1ea3n n\u1ec1n t\u1ea3ng l\u00e0 Lu\u1eadt C\u00e1c t\u1ed5 ch\u1ee9c t\u00edn d\u1ee5ng 2010 (s\u1eeda \u0111\u1ed5i 2017) v\u00e0 Th\u00f4ng t\u01b0 23\/2014\/TT-NHNN v\u1ec1 m\u1edf v\u00e0 s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n thanh to\u00e1n. B\u00ean c\u1ea1nh \u0111\u00f3, quy tr\u00ecnh KYC (Know Your Customer) v\u00e0 ph\u00f2ng ch\u1ed1ng r\u1eeda ti\u1ec1n AML (Anti-Money Laundering) theo Lu\u1eadt Ph\u00f2ng, ch\u1ed1ng r\u1eeda ti\u1ec1n 2022 l\u00e0 ph\u1ea7n ki\u1ebfn th\u1ee9c nh\u00e0 tuy\u1ec3n d\u1ee5ng k\u1ef3 v\u1ecdng \u1edf Teller.<\/p>\n

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Vi\u1ec7c th\u1ec3 hi\u1ec7n ng\u1eafn g\u1ecdn “\u0111\u00e3 tham gia training KYC\/AML n\u1ed9i b\u1ed9” trong CV l\u00e0 m\u1ed9t t\u00edn hi\u1ec7u cho th\u1ea5y \u1ee9ng vi\u00ean \u0111\u00e3 l\u00e0m quen v\u1edbi khung tu\u00e2n th\u1ee7 \u2013 ti\u00eau ch\u00ed \u0111\u01b0\u1ee3c nhi\u1ec1u ng\u00e2n h\u00e0ng \u0111\u00e1nh gi\u00e1 cao trong v\u00f2ng s\u01a1 lo\u1ea1i h\u1ed3 s\u01a1.<\/p>\n<\/blockquote>\n

\u2013 Lu\u1eadt C\u00e1c t\u1ed5 ch\u1ee9c t\u00edn d\u1ee5ng 2010: quy \u0111\u1ecbnh t\u01b0 c\u00e1ch ph\u00e1p nh\u00e2n v\u00e0 ph\u1ea1m vi nghi\u1ec7p v\u1ee5 ng\u00e2n h\u00e0ng.<\/p>\n

\u2013 Th\u00f4ng t\u01b0 23\/2014\/TT-NHNN: qu\u1ea3n l\u00fd t\u00e0i kho\u1ea3n thanh to\u00e1n c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c.<\/p>\n

\u2013 Lu\u1eadt Ph\u00f2ng, ch\u1ed1ng r\u1eeda ti\u1ec1n 2022 v\u00e0 Ngh\u1ecb \u0111\u1ecbnh 19\/2023\/N\u0110-CP: nh\u1eadn bi\u1ebft kh\u00e1ch h\u00e0ng, b\u00e1o c\u00e1o giao d\u1ecbch \u0111\u00e1ng ng\u1edd.<\/p>\n

3. C\u1ea5u tr\u00fac 7 m\u1ee5c b\u1eaft bu\u1ed9c c\u1ee7a CV Teller<\/h2>\n

M\u1ed9t CV giao d\u1ecbch vi\u00ean ng\u00e2n h\u00e0ng<\/strong> chu\u1ea9n n\u00ean g\u00f3i g\u1ecdn trong 1 \u2013 2 trang A4, s\u1eed d\u1ee5ng font Calibri ho\u1eb7c Arial 11 \u2013 12, gi\u1eef b\u1ed1 c\u1ee5c s\u1ea1ch v\u00e0 d\u1ec5 scan trong 30 gi\u00e2y \u0111\u1ea7u c\u1ee7a HR.<\/p>\n

\u2013 Th\u00f4ng tin c\u00e1 nh\u00e2n: h\u1ecd t\u00ean, ng\u00e0y sinh, \u0111\u1ecba ch\u1ec9 th\u01b0\u1eddng tr\u00fa (t\u1ec9nh\/th\u00e0nh), s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email chuy\u00ean nghi\u1ec7p.<\/p>\n

\u2013 M\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p: 2 \u2013 3 d\u00f2ng, n\u00eau v\u1ecb tr\u00ed \u1ee9ng tuy\u1ec3n v\u00e0 l\u1ed9 tr\u00ecnh 2 \u2013 3 n\u0103m.<\/p>\n

\u2013 H\u1ecdc v\u1ea5n: t\u00ean tr\u01b0\u1eddng, chuy\u00ean ng\u00e0nh, GPA (n\u1ebfu \u2265 7.5\/10), n\u0103m t\u1ed1t nghi\u1ec7p.<\/p>\n

\u2013 Kinh nghi\u1ec7m l\u00e0m vi\u1ec7c: vi\u1ebft theo m\u00f4 h\u00ecnh STAR, c\u00f3 s\u1ed1 li\u1ec7u.<\/p>\n

\u2013 K\u1ef9 n\u0103ng: t\u00e1ch k\u1ef9 n\u0103ng c\u1ee9ng (nghi\u1ec7p v\u1ee5, ph\u1ea7n m\u1ec1m) v\u00e0 k\u1ef9 n\u0103ng m\u1ec1m.<\/p>\n

\u2013 Ch\u1ee9ng ch\u1ec9: ngo\u1ea1i ng\u1eef, tin h\u1ecdc, nghi\u1ec7p v\u1ee5 ng\u00e2n h\u00e0ng.<\/p>\n

\u2013 Ho\u1ea1t \u0111\u1ed9ng \u2013 gi\u1ea3i th\u01b0\u1edfng: \u01b0u ti\u00ean ho\u1ea1t \u0111\u1ed9ng li\u00ean quan t\u00e0i ch\u00ednh, CLB ng\u00e2n h\u00e0ng.<\/p>\n

M\u1ed7i m\u1ee5c n\u00ean c\u00f3 ti\u00eau \u0111\u1ec1 r\u00f5 r\u00e0ng, d\u00f9ng d\u1ea5u ph\u00e2n c\u00e1ch th\u1ed1ng nh\u1ea5t v\u00e0 tr\u00e1nh \u0111\u1ec3 kho\u1ea3ng tr\u1eafng qu\u00e1 th\u01b0a khi\u1ebfn CV tr\u00f4ng “lo\u00e3ng”.<\/p>\n

4. K\u1ef9 n\u0103ng c\u1ee9ng v\u00e0 m\u1ec1m c\u1ea7n highlight<\/h2>\n

Ph\u1ea7n k\u1ef9 n\u0103ng l\u00e0 \u0111i\u1ec3m nh\u00e0 tuy\u1ec3n d\u1ee5ng qu\u00e9t \u0111\u1ea7u ti\u00ean sau H\u1ecdc v\u1ea5n. V\u1edbi Teller, ba nh\u00f3m k\u1ef9 n\u0103ng d\u01b0\u1edbi \u0111\u00e2y n\u00ean \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea c\u1ee5 th\u1ec3, k\u00e8m m\u1ee9c \u0111\u1ed9 th\u00e0nh th\u1ea1o n\u1ebfu c\u00f3 th\u1ec3.<\/p>\n\n\n\n
Nh\u00f3m k\u1ef9 n\u0103ng<\/th>N\u1ed9i dung g\u1ee3i \u00fd \u0111\u01b0a v\u00e0o CV<\/th><\/tr>\n<\/thead>\n
Nghi\u1ec7p v\u1ee5 qu\u1ea7y<\/strong><\/td>\u0110\u1ebfm ti\u1ec1n 5 ng\u00f3n, ph\u00e2n lo\u1ea1i ti\u1ec1n th\u1eadt\/gi\u1ea3, c\u00e2n qu\u1ef9 cu\u1ed1i ca, l\u1eadp b\u00e1o c\u00e1o nh\u1eadt k\u00fd giao d\u1ecbch.<\/td><\/tr>\n
Ph\u1ea7n m\u1ec1m core banking<\/strong><\/td>T24 (Temenos), Flexcube (FCC), Symbols, Microsoft Office, Excel thao t\u00e1c Pivot\/Vlookup.<\/td><\/tr>\n
Giao ti\u1ebfp kh\u00e1ch h\u00e0ng<\/strong><\/td>Gi\u1ecdng n\u00f3i r\u00f5 r\u00e0ng, x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng khi\u1ebfu n\u1ea1i, ngo\u1ea1i h\u00ecnh \u01b0a nh\u00ecn, chu\u1ea9n 5S qu\u1ea7y giao d\u1ecbch.<\/td><\/tr>\n
Tu\u00e2n th\u1ee7 & r\u1ee7i ro<\/strong><\/td>N\u1eafm quy tr\u00ecnh KYC, AML, b\u1ea3o m\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng theo chu\u1ea9n n\u1ed9i b\u1ed9 ng\u00e2n h\u00e0ng.<\/td><\/tr>\n<\/tbody>\n<\/table>\n

Trong c\u00e1c k\u1ef9 n\u0103ng tr\u00ean, T24 v\u00e0 FCC l\u00e0 hai core banking ph\u1ed5 bi\u1ebfn t\u1ea1i Vi\u1ec7t Nam \u2013 n\u1ebfu \u1ee9ng vi\u00ean t\u1eebng th\u1ef1c t\u1eadp t\u1ea1i ng\u00e2n h\u00e0ng d\u00f9ng c\u00e1c h\u1ec7 th\u1ed1ng n\u00e0y th\u00ec n\u00ean ghi r\u00f5 t\u00ean ph\u1ea7n m\u1ec1m. \u0110\u1ec3 c\u00f3 th\u00eam tham chi\u1ebfu v\u1ec1 m\u1eb7t b\u1eb1ng tuy\u1ec3n d\u1ee5ng kh\u1ed1i t\u00e0i ch\u00ednh, b\u1ea1n c\u00f3 th\u1ec3 xem c\u00e1c v\u1ecb tr\u00ed \u0111ang tuy\u1ec3n t\u1ea1i chuy\u00ean m\u1ee5c vi\u1ec7c l\u00e0m ng\u00e2n h\u00e0ng<\/a>.<\/p>\n

5. M\u00f4 t\u1ea3 kinh nghi\u1ec7m theo m\u00f4 h\u00ecnh STAR<\/h2>\n

M\u00f4 h\u00ecnh STAR gi\u00fap \u1ee9ng vi\u00ean tr\u00ecnh b\u00e0y kinh nghi\u1ec7m c\u00f3 chi\u1ec1u s\u00e2u thay v\u00ec li\u1ec7t k\u00ea \u0111\u1ea7u vi\u1ec7c m\u1ed9t c\u00e1ch r\u1eddi r\u1ea1c. V\u1edbi v\u1ecb tr\u00ed Teller, c\u00e1c ch\u1ec9 s\u1ed1 n\u00ean \u0111\u01b0a v\u00e0o g\u1ed3m CSAT (Customer Satisfaction), volume giao d\u1ecbch trung b\u00ecnh\/ng\u00e0y, t\u1ef7 l\u1ec7 l\u1ec7ch qu\u1ef9 v\u00e0 t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i t\u01b0 v\u1ea5n s\u1ea3n ph\u1ea9m ch\u00e9o (cross-sell). M\u1ed9t m\u00f4 t\u1ea3 t\u1ed1t th\u01b0\u1eddng d\u00e0i 3 \u2013 4 d\u00f2ng, c\u00f3 \u0111\u1ed9ng t\u1eeb h\u00e0nh \u0111\u1ed9ng m\u1ea1nh \u1edf \u0111\u1ea7u c\u00e2u.<\/p>\n

\u2013 Situation: n\u00eau b\u1ed1i c\u1ea3nh chi nh\u00e1nh, s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n s\u1ef1, l\u01b0\u1ee3ng kh\u00e1ch trung b\u00ecnh.<\/p>\n

\u2013 Task: nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c giao trong vai tr\u00f2 Teller ho\u1eb7c Teller th\u1ef1c t\u1eadp.<\/p>\n

\u2013 Action: h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3 \u0111\u00e3 l\u00e0m \u2013 c\u00f3 th\u1ec3 l\u00e0 t\u1ed1i \u01b0u quy tr\u00ecnh, x\u1eed l\u00fd khi\u1ebfu n\u1ea1i l\u1edbn.<\/p>\n

\u2013 Result: k\u1ebft qu\u1ea3 \u0111\u1ecbnh l\u01b0\u1ee3ng \u2013 CSAT \u0111\u1ea1t 4,7\/5, x\u1eed l\u00fd 120 giao d\u1ecbch\/ng\u00e0y, l\u1ec7ch qu\u1ef9 0 l\u1ea7n trong 6 th\u00e1ng.<\/p>\n

V\u00ed d\u1ee5 m\u1ed9t d\u00f2ng kinh nghi\u1ec7m: “X\u1eed l\u00fd trung b\u00ecnh 110 giao d\u1ecbch\/ng\u00e0y t\u1ea1i chi nh\u00e1nh Qu\u1eadn 1, duy tr\u00ec CSAT 4,6\/5 trong 6 th\u00e1ng th\u1ef1c t\u1eadp, \u0111\u1ec1 xu\u1ea5t s\u1eafp x\u1ebfp l\u1ea1i quy tr\u00ecnh nh\u1eadn ti\u1ec1n m\u1eb7t gi\u00fap gi\u1ea3m 15% th\u1eddi gian ch\u1edd kh\u00e1ch gi\u1edd cao \u0111i\u1ec3m.”<\/p>\n

6. Ch\u1ee9ng ch\u1ec9 v\u00e0 b\u1eb1ng c\u1ea5p \u01b0u ti\u00ean<\/h2>\n

Ph\u1ea7n ch\u1ee9ng ch\u1ec9 th\u01b0\u1eddng \u0111\u01b0\u1ee3c nh\u00e0 tuy\u1ec3n d\u1ee5ng d\u00f9ng l\u00e0m b\u1ed9 l\u1ecdc nhanh sau khi xem h\u1ecdc v\u1ea5n. \u0110\u1ed1i v\u1edbi CV Teller, b\u1ea1n n\u00ean \u0111\u1ea7u t\u01b0 c\u00e1c ch\u1ee9ng ch\u1ec9 ph\u1ed5 th\u00f4ng tr\u01b0\u1edbc, sau \u0111\u00f3 c\u00e2n nh\u1eafc ch\u1ee9ng ch\u1ec9 chuy\u00ean s\u00e2u n\u1ebfu \u0111\u1ecbnh g\u1eafn b\u00f3 l\u00e2u d\u00e0i v\u1edbi kh\u1ed1i ng\u00e2n h\u00e0ng.<\/p>\n

\u2013 B\u1eb1ng c\u1eed nh\u00e2n \u01b0u ti\u00ean: T\u00e0i ch\u00ednh \u2013 Ng\u00e2n h\u00e0ng, K\u1ebf to\u00e1n, Kinh t\u1ebf (lo\u1ea1i Kh\u00e1 tr\u1edf l\u00ean).<\/p>\n

\u2013 Ngo\u1ea1i ng\u1eef: TOEIC 600+ ho\u1eb7c IELTS 5.5+ l\u00e0 m\u1ee9c \u0111a s\u1ed1 ng\u00e2n h\u00e0ng top y\u00eau c\u1ea7u cho v\u1ecb tr\u00ed Teller chi nh\u00e1nh \u0111\u00f4 th\u1ecb.<\/p>\n

\u2013 Tin h\u1ecdc: MOS Excel\/Word, ch\u1ee9ng ch\u1ec9 \u1ee9ng d\u1ee5ng CNTT c\u01a1 b\u1ea3n theo Th\u00f4ng t\u01b0 03\/2014\/TT-BTTTT.<\/p>\n

\u2013 Nghi\u1ec7p v\u1ee5: kh\u00f3a nghi\u1ec7p v\u1ee5 ng\u00e2n h\u00e0ng do H\u1ecdc vi\u1ec7n Ng\u00e2n h\u00e0ng, BIDV Training, VietinBank School of Business c\u1ea5p.<\/p>\n

\u2013 B\u1ed5 tr\u1ee3 d\u00e0i h\u1ea1n: CFA Level 1, ACCA F-level (n\u1ebfu \u0111\u1ecbnh h\u01b0\u1edbng l\u00ean Quan h\u1ec7 kh\u00e1ch h\u00e0ng ho\u1eb7c T\u00edn d\u1ee5ng).<\/p>\n

\n

L\u01b0u \u00fd khi li\u1ec7t k\u00ea ch\u1ee9ng ch\u1ec9<\/strong><\/p>\n

\u2013 Ch\u1ec9 ghi ch\u1ee9ng ch\u1ec9 c\u00f2n hi\u1ec7u l\u1ef1c, c\u00f3 ng\u00e0y c\u1ea5p v\u00e0 t\u1ed5 ch\u1ee9c c\u1ea5p r\u00f5 r\u00e0ng \u2013 tr\u00e1nh ghi “t\u01b0\u01a1ng \u0111\u01b0\u01a1ng” ho\u1eb7c “\u0111\u00e3 ho\u00e0n th\u00e0nh kh\u00f3a h\u1ecdc” kh\u00f4ng k\u00e8m ch\u1ee9ng nh\u1eadn.<\/p>\n

\u2013 V\u1edbi TOEIC, n\u00ean c\u1eadp nh\u1eadt \u0111i\u1ec3m trong v\u00f2ng 24 th\u00e1ng g\u1ea7n nh\u1ea5t; nhi\u1ec1u ng\u00e2n h\u00e0ng kh\u00f4ng c\u00f4ng nh\u1eadn \u0111i\u1ec3m qu\u00e1 h\u1ea1n.<\/p>\n

\u2013 N\u1ebfu ch\u01b0a c\u00f3 ch\u1ee9ng ch\u1ec9 ngo\u1ea1i ng\u1eef ch\u00ednh th\u1ee9c, v\u1eabn c\u00f3 th\u1ec3 m\u00f4 t\u1ea3 kh\u1ea3 n\u0103ng giao ti\u1ebfp ti\u1ebfng Anh \u1edf m\u1ee9c c\u01a1 b\u1ea3n \u2013 kh\u00f4ng n\u00ean b\u1ecf tr\u1ed1ng m\u1ee5c n\u00e0y.<\/p>\n<\/div>\n\n

\n
\"Qu\u1ea7y<\/figure>\n<\/div>\n\n

7. Th\u1ecb tr\u01b0\u1eddng ngh\u1ec1 Giao d\u1ecbch vi\u00ean ng\u00e2n h\u00e0ng (Teller) tr\u00ean CareerLink<\/h2>\n

D\u1eef li\u1ec7u kh\u1ea3o s\u00e1t t\u1eeb CareerLink khu v\u1ef1c ng\u00e0nh Ng\u00e2n h\u00e0ng \u2013 Ch\u1ee9ng kho\u00e1n cho th\u1ea5y th\u1ecb tr\u01b0\u1eddng tuy\u1ec3n d\u1ee5ng v\u1eabn duy tr\u00ec quy m\u00f4 l\u1edbn, v\u1edbi kho\u1ea3ng 1.027 tin \u0111ang m\u1edf t\u1ea1i th\u1eddi \u0111i\u1ec3m kh\u1ea3o s\u00e1t. Ph\u1ea7n l\u1edbn v\u1ecb tr\u00ed ph\u00e2n b\u1ed5 t\u1ea1i H\u00e0 N\u1ed9i, TP HCM, B\u00ecnh D\u01b0\u01a1ng v\u00e0 \u0110\u1ed3ng Nai, trong \u0111\u00f3 nh\u00f3m Teller \u2013 chuy\u00ean vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ea1i qu\u1ea7y chi\u1ebfm t\u1ef7 tr\u1ecdng \u0111\u00e1ng k\u1ec3.<\/p>\n\n\n\n
Ch\u1ec9 s\u1ed1<\/th>D\u1eef li\u1ec7u tham kh\u1ea3o<\/th><\/tr>\n<\/thead>\n
S\u1ed1 tin \u0111ang tuy\u1ec3n ng\u00e0nh NH \u2013 CK<\/strong><\/td>Kho\u1ea3ng 1.027 tin (th\u1eddi \u0111i\u1ec3m kh\u1ea3o s\u00e1t)<\/td><\/tr>\n
Kho\u1ea3ng l\u01b0\u01a1ng tham chi\u1ebfu<\/strong><\/td>8,2 \u2013 11,6 tri\u1ec7u\/th\u00e1ng (ch\u01b0a g\u1ed3m th\u01b0\u1edfng KPI)<\/td><\/tr>\n
Khu v\u1ef1c tuy\u1ec3n nhi\u1ec1u<\/strong><\/td>H\u00e0 N\u1ed9i, TP HCM, \u0110\u1ed3ng Nai, B\u1eafc Ninh, \u0110\u00e0 N\u1eb5ng<\/td><\/tr>\n
V\u1ecb tr\u00ed ph\u1ed5 bi\u1ebfn<\/strong><\/td>Teller, chuy\u00ean vi\u00ean CSKH, t\u01b0 v\u1ea5n b\u1ea3o hi\u1ec3m k\u00eanh ng\u00e2n h\u00e0ng (bancassurance)<\/td><\/tr>\n
H\u00ecnh th\u1ee9c tuy\u1ec3n<\/strong><\/td>To\u00e0n th\u1eddi gian, thi t\u1eadp trung 1 \u2013 2 \u0111\u1ee3t\/n\u0103m t\u1ea1i c\u00e1c ng\u00e2n h\u00e0ng l\u1edbn<\/td><\/tr>\n<\/tbody>\n<\/table>\n

C\u00f3 th\u1ec3 th\u1ea5y m\u1eb7t b\u1eb1ng l\u01b0\u01a1ng kh\u1edfi \u0111i\u1ec3m cho Teller dao \u0111\u1ed9ng quanh 8,2 \u2013 11,6 tri\u1ec7u\/th\u00e1ng, \u0111i k\u00e8m th\u01b0\u1edfng theo KPI qu\u00fd v\u00e0 c\u01a1 h\u1ed9i x\u00e9t chuy\u1ec3n ng\u1ea1ch l\u00ean chuy\u00ean vi\u00ean kh\u00e1ch h\u00e0ng c\u00e1 nh\u00e2n (Personal Banker) sau 18 \u2013 24 th\u00e1ng. Ng\u01b0\u1eddi t\u00ecm vi\u1ec7c c\u00f3 th\u1ec3 tham kh\u1ea3o th\u00eam c\u00e1c v\u1ecb tr\u00ed thu\u1ed9c nh\u00f3m vi\u1ec7c l\u00e0m d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/a> n\u1ebfu mu\u1ed1n so s\u00e1nh k\u1ef9 n\u0103ng giao ti\u1ebfp gi\u1eefa hai m\u1ea3ng n\u00e0y.<\/p>\n

\n

G\u1ee3i \u00fd ho\u00e0n thi\u1ec7n CV tr\u01b0\u1edbc khi n\u1ed9p<\/strong><\/p>\n

\u2013 Xu\u1ea5t CV d\u01b0\u1edbi d\u1ea1ng PDF, \u0111\u1eb7t t\u00ean file theo c\u00fa ph\u00e1p “HoTen_Teller_TenNganHang.pdf” \u0111\u1ec3 HR d\u1ec5 tra c\u1ee9u.<\/p>\n

\u2013 \u0110\u00ednh k\u00e8m th\u01b0 xin vi\u1ec7c 1 trang n\u00f3i r\u00f5 l\u00fd do ch\u1ecdn chi nh\u00e1nh \u1ee9ng tuy\u1ec3n v\u00e0 mong mu\u1ed1n l\u1ed9 tr\u00ecnh 2 \u2013 3 n\u0103m.<\/p>\n

\u2013 So\u00e1t ch\u00ednh t\u1ea3 2 l\u1ea7n v\u00e0 nh\u1edd m\u1ed9t ng\u01b0\u1eddi trong ng\u00e0nh \u0111\u1ecdc l\u1ea1i tr\u01b0\u1edbc khi g\u1eedi, \u0111\u1eb7c bi\u1ec7t ph\u1ea7n con s\u1ed1 trong m\u1ee5c Kinh nghi\u1ec7m.<\/p>\n<\/div>\n

8. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/h2>\n

1. Sinh vi\u00ean m\u1edbi ra tr\u01b0\u1eddng kh\u00f4ng c\u00f3 kinh nghi\u1ec7m Teller th\u00ec vi\u1ebft ph\u1ea7n Kinh nghi\u1ec7m th\u1ebf n\u00e0o?<\/em><\/strong><\/p>\n

C\u00f3 th\u1ec3 thay ph\u1ea7n kinh nghi\u1ec7m ch\u00ednh th\u1ee9c b\u1eb1ng kinh nghi\u1ec7m th\u1ef1c t\u1eadp t\u1ea1i qu\u1ea7y, d\u1ef1 \u00e1n m\u00f4 ph\u1ecfng giao d\u1ecbch t\u1ea1i tr\u01b0\u1eddng, ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng trong CLB T\u00e0i ch\u00ednh \u2013 Ng\u00e2n h\u00e0ng. Quan tr\u1ecdng l\u00e0 v\u1eabn \u00e1p d\u1ee5ng STAR v\u00e0 c\u00f3 s\u1ed1 li\u1ec7u \u0111\u1ecbnh l\u01b0\u1ee3ng, d\u00f9 l\u00e0 s\u1ed1 li\u1ec7u trong ph\u1ea1m vi h\u1ecdc t\u1eadp ho\u1eb7c cu\u1ed9c thi nghi\u1ec7p v\u1ee5.<\/p>\n

2. CV c\u00f3 c\u1ea7n \u1ea3nh ch\u00e2n dung kh\u00f4ng v\u00e0 n\u00ean ch\u1ee5p nh\u01b0 th\u1ebf n\u00e0o?<\/em><\/strong><\/p>\n

V\u1edbi v\u1ecb tr\u00ed Teller, \u0111a s\u1ed1 ng\u00e2n h\u00e0ng v\u1eabn k\u1ef3 v\u1ecdng c\u00f3 \u1ea3nh ch\u00e2n dung do t\u00ednh ch\u1ea5t ti\u1ebfp x\u00fac kh\u00e1ch h\u00e0ng. N\u00ean d\u00f9ng \u1ea3nh 4×6 ho\u1eb7c 3×4 ch\u1ee5p g\u1ea7n \u0111\u00e2y, trang ph\u1ee5c c\u00f4ng s\u1edf, ph\u00f4ng n\u1ec1n s\u00e1ng v\u00e0 kh\u00f4ng d\u00f9ng filter l\u00e0m thay \u0111\u1ed5i \u0111\u1eb7c \u0111i\u1ec3m khu\u00f4n m\u1eb7t.<\/p>\n

3. C\u00f3 n\u00ean vi\u1ebft k\u1ef3 v\u1ecdng l\u01b0\u01a1ng trong CV giao d\u1ecbch vi\u00ean ng\u00e2n h\u00e0ng?<\/em><\/strong><\/p>\n

Th\u00f4ng th\u01b0\u1eddng kh\u00f4ng b\u1eaft bu\u1ed9c, tr\u1eeb khi nh\u00e0 tuy\u1ec3n d\u1ee5ng y\u00eau c\u1ea7u r\u00f5 trong m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c. N\u1ebfu c\u1ea7n ghi, h\u00e3y \u0111\u01b0a kho\u1ea3ng dao \u0111\u1ed9ng h\u1ee3p l\u00fd d\u1ef1a tr\u00ean m\u1eb7t b\u1eb1ng (v\u00ed d\u1ee5 8 \u2013 11 tri\u1ec7u\/th\u00e1ng cho Teller m\u1edbi) thay v\u00ec m\u1ed9t con s\u1ed1 c\u1ed1 \u0111\u1ecbnh, \u0111\u1ec3 gi\u1eef d\u01b0 \u0111\u1ecba th\u01b0\u01a1ng l\u01b0\u1ee3ng trong v\u00f2ng ph\u1ecfng v\u1ea5n.<\/p>\n

T\u00f3m l\u1ea1i, m\u1ed9t CV giao d\u1ecbch vi\u00ean ng\u00e2n h\u00e0ng<\/strong> thuy\u1ebft ph\u1ee5c c\u1ea7n c\u00e2n b\u1eb1ng gi\u1eefa nghi\u1ec7p v\u1ee5 qu\u1ea7y, k\u1ef9 n\u0103ng m\u1ec1m v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 s\u1ef1 am hi\u1ec3u khung tu\u00e2n th\u1ee7 ng\u00e2n h\u00e0ng. Khi \u00e1p d\u1ee5ng \u0111\u00fang c\u1ea5u tr\u00fac 7 m\u1ee5c, m\u00f4 t\u1ea3 kinh nghi\u1ec7m theo STAR c\u00f3 s\u1ed1 li\u1ec7u v\u00e0 b\u1ed5 sung c\u00e1c ch\u1ee9ng ch\u1ec9 ph\u00f9 h\u1ee3p, \u1ee9ng vi\u00ean s\u1ebd t\u0103ng \u0111\u00e1ng k\u1ec3 c\u01a1 h\u1ed9i v\u00e0o v\u00f2ng ph\u1ecfng v\u1ea5n nghi\u1ec7p v\u1ee5. H\u00e3y d\u00e0nh th\u1eddi gian r\u00e0 so\u00e1t k\u1ef9 v\u00e0 c\u1eadp nh\u1eadt CV tr\u01b0\u1edbc m\u1ed7i \u0111\u1ee3t tuy\u1ec3n t\u1eadp trung c\u1ee7a c\u00e1c ng\u00e2n h\u00e0ng \u0111\u1ec3 gi\u1eef l\u1ee3i th\u1ebf.<\/p>\n

Minh An<\/em><\/p>\n

N\u1ed9i dung trong b\u00e0i mang t\u00ednh tham kh\u1ea3o. Th\u00f4ng tin l\u01b0\u01a1ng v\u00e0 s\u1ed1 li\u1ec7u tuy\u1ec3n d\u1ee5ng c\u00f3 th\u1ec3 thay \u0111\u1ed5i theo th\u1eddi \u0111i\u1ec3m v\u00e0 doanh nghi\u1ec7p c\u1ee5 th\u1ec3.<\/em><\/p>","protected":false},"excerpt":{"rendered":"

H\u01b0\u1edbng d\u1eabn vi\u1ebft CV giao d\u1ecbch vi\u00ean ng\u00e2n h\u00e0ng chu\u1ea9n: c\u1ea5u tr\u00fac 7 m\u1ee5c, k\u1ef9 n\u0103ng T24\/FCC, m\u00f4 t\u1ea3 theo STAR v\u00e0 checklist ch\u1ee9ng ch\u1ec9 TOEIC 600+.<\/p>\n","protected":false},"author":58,"featured_media":21799,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46],"tags":[],"class_list":["post-21651","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-viet-cv-resume"],"_links":{"self":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/21651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/comments?post=21651"}],"version-history":[{"count":14,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/21651\/revisions"}],"predecessor-version":[{"id":26084,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/21651\/revisions\/26084"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/media\/21799"}],"wp:attachment":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/media?parent=21651"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/categories?post=21651"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/tags?post=21651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}