{"id":189,"date":"2020-12-01T20:19:00","date_gmt":"2020-12-01T13:19:00","guid":{"rendered":"http:\/\/localhost:18081\/cam-nang-viec-lam\/?p=189"},"modified":"2026-03-25T10:26:42","modified_gmt":"2026-03-25T03:26:42","slug":"suong-kho-nghe-account","status":"publish","type":"post","link":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/ke-cau-chuyen-nghe\/suong-kho-nghe-account","title":{"rendered":"S\u01b0\u1edbng kh\u1ed5 ngh\u1ec1 Account"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n

CareerLink ch\u1ecdn Ng\u00f4 L\u01b0\u01a1ng – Account Executive, \u0111\u1ec3 m\u1edf \u0111\u1ea7u series \u201cK\u1ec3 c\u00e2u chuy\u1ec7n ngh\u1ec1\u201d. Tuy m\u1edbi 22 tu\u1ed5i, Ng\u00f4 L\u01b0\u01a1ng l\u1ea1i to\u00e1t l\u00ean v\u1ebb t\u1ef1 tin, nhi\u1ec7t huy\u1ebft v\u1edbi ngh\u1ec1 \u0111\u1ebfn cu\u1ed1n h\u00fat khi\u1ebfn ch\u00fang t\u00f4i \u0111\u1eafm ch\u00ecm trong c\u00e2u chuy\u1ec7n ngh\u1ec1 c\u1ee7a b\u1ea1n!<\/p>\n\n\n\n

\u201cEm \u01a1i, h\u00ecnh n\u00e0y x\u1ea5u qu\u00e1. Em \u0111\u1ed5i l\u1ea1i option 1 cho ch\u1ecb \u0111i\u201d<\/p>

\u201cAccount b\u00e1o l\u1ea1i v\u1edbi kh\u00e1ch ph\u01b0\u01a1ng \u00e1n n\u00e0y kh\u00f4ng th\u1ec3 xong trong ng\u00e0y mai \u0111\u01b0\u1ee3c nha!\u201d<\/p>

\u201cEm \u01a1i, ch\u1ecb mu\u1ed1n h\u00ecnh n\u1ec1n c\u1ee7a t\u1ea5m \u1ea3nh n\u00e0y m\u00e0u kh\u00e1c!\u201d<\/p>

\u201cAccount l\u1ea5y brief c\u1ee7a kh\u00e1ch c\u1ee5 th\u1ec3 h\u01a1n \u0111i ch\u1ee9 c\u00e1i n\u00e0y m\u01a1 h\u1ed3 qu\u00e1!\u201d<\/p><\/blockquote>\n\n\n\n

\u0110\u00f3 l\u00e0 nh\u1eefng cu\u1ed9c \u0111\u1ed1i tho\u1ea1i th\u01b0\u1eddng nh\u1eadt c\u1ee7a m\u1ed9t Account, giao ti\u1ebfp v\u1edbi team nh\u00e0 v\u00e0 kh\u00e1ch h\u00e0ng. Nghe c\u00f3 v\u1ebb l\u00e0 d\u1ec5 d\u00e0ng, ch\u1ec9 l\u00e0 ng\u01b0\u1eddi truy\u1ec1n tin kh\u00f4ng m\u1ed9t ch\u00fat \u00e1p l\u1ef1c nh\u01b0ng ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0111\u1eb1ng kh\u00e1c. Nh\u1eefng y\u00eau c\u1ea7u, feedback t\u1eeb \u0111\u00f4i b\u00ean t\u1ea1o n\u00ean m\u1ed9t \u00e1p l\u1ef1c v\u00f4 h\u00ecnh l\u00ean ng\u01b0\u1eddi Account. V\u00ec h\u1ecd kh\u00f4ng ch\u1ec9 l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u00ednh cho d\u00f2ng ti\u1ec1n ch\u1ea3y v\u1ec1 c\u00f4ng ty m\u00e0 c\u00f2n l\u00e0 ng\u01b0\u1eddi \u0111\u1ee9ng sau m\u1ecdi quy tr\u00ecnh, d\u1ef1 \u00e1n.<\/p>\n\n\n\n

Account l\u00e0 “l\u00e0m d\u00e2u tr\u0103m h\u1ecd”?<\/strong><\/h3>\n\n\n\n

Ng\u01b0\u1eddi ngo\u00e0i lu\u00f4n ngh\u0129 l\u00e0m Account nh\u00e0n h\u1ea1, ch\u1ec9 c\u1ea7n b\u00e1n \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m v\u00e0 thu l\u1ee3i nhu\u1eadn v\u1ec1 cho c\u00f4ng ty l\u00e0 \u0111\u00e3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c. Nh\u01b0ng tr\u00e1i l\u1ea1i l\u00e0 \u0111\u1eb1ng kh\u00e1c, Account l\u00e0 m\u1ed9t trong nh\u1eefng v\u1ecb tr\u00ed c\u00f3 c\u00f4ng vi\u1ec7c n\u1eb7ng nh\u1ecdc nh\u1ea5t trong m\u1ed9t c\u00f4ng ty Agency. C\u00f3 th\u1ec3 n\u00f3i, m\u1ed9t c\u00f4ng ty Agency kh\u00f4ng th\u1ec3 v\u1eadn h\u00e0nh n\u1ebfu thi\u1ebfu v\u1ecb tr\u00ed Account. V\u1eady n\u00ean, \u0111\u1ec3 tr\u1edf th\u00e0nh Account ch\u01b0a bao gi\u1edd l\u00e0 d\u1ec5 d\u00e0ng. V\u00ec th\u1ebf, ch\u00fang t\u00f4i m\u1edbi t\u00ecm \u0111\u1ebfn Ng\u00f4 L\u01b0\u01a1ng – m\u1ed9t c\u00f4 n\u00e0ng Account 22 tu\u1ed5i, \u0111\u1ea7y c\u00e1 t\u00ednh v\u00e0 n\u0103ng n\u1ed5, \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 ngh\u1ec1 n\u00e0y qua c\u00e2u chuy\u1ec7n c\u1ee7a L\u01b0\u01a1ng.<\/p>\n\n\n\n

Ch\u00fang t\u00f4i h\u1eb9n g\u1eb7p m\u1eb7t Ng\u00f4 L\u01b0\u01a1ng t\u1ea1i m\u1ed9t qu\u00e1n cafe \u1edf qu\u1eadn Ph\u00fa Nhu\u1eadn, \u1ea5n t\u01b0\u1ee3ng \u0111\u1ea7u ti\u00ean L\u01b0\u01a1ng mang l\u1ea1i l\u00e0 s\u1ef1 \u0111\u00fang gi\u1edd – L\u01b0\u01a1ng \u0111\u1ebfn tr\u01b0\u1edbc gi\u1edd h\u1eb9n t\u1eadn 30 ph\u00fat. Kh\u00f4ng ch\u1ec9 th\u1ebf, phong c\u00e1ch th\u1eddi trang c\u00e1 t\u00ednh v\u00e0 s\u1ef1 ni\u1ec1m n\u1edf c\u1ee7a Ng\u00f4 L\u01b0\u01a1ng v\u1edbi ng\u01b0\u1eddi m\u1edbi quen c\u0169ng khi\u1ebfn ch\u00fang t\u00f4i \u1ea5n t\u01b0\u1ee3ng kh\u00f4ng k\u00e9m.<\/p>\n\n\n\n

L\u01b0\u01a1ng mang l\u1ea1i c\u1ea3m gi\u00e1c tho\u1ea3i m\u00e1i trong su\u1ed1t cu\u1ed9c tr\u00f2 chuy\u1ec7n. \u201cM\u00ecnh v\u1eeba xin ngh\u1ec9 vi\u1ec7c v\u00e0i h\u00f4m tr\u01b0\u1edbc. N\u00ean m\u1edbi h\u1eb9n g\u1eb7p m\u1eb7t h\u00f4m nay \u0111\u00f3.\u201d – L\u01b0\u01a1ng m\u1edf \u0111\u1ea7u c\u00e2u chuy\u1ec7n. C\u00f3 th\u1ec3 n\u00f3i \u0111\u00e2y l\u00e0 c\u01a1 h\u1ed9i may m\u1eafn gi\u00fap ch\u00fang t\u00f4i \u0111\u01b0\u1ee3c tr\u00f2 chuy\u1ec7n v\u1edbi L\u01b0\u01a1ng v\u1ec1 nh\u1eefng th\u0103ng tr\u1ea7m trong c\u00f4ng vi\u1ec7c \u0111\u00e3 qua.<\/p>\n\n\n\n

Tr\u01b0\u1edbc khi tr\u1edf th\u00e0nh m\u1ed9t Account t\u1ea1i m\u1ed9t Agency chuy\u00ean v\u1ec1 Digital Marketing (Chi\u1ebfn l\u01b0\u1ee3c truy\u1ec1n th\u00f4ng tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i), L\u01b0\u01a1ng t\u1eebng l\u00e0 m\u1ed9t Content Writer. V\u00ec b\u1ea3n th\u00e2n m\u00f4ng lung kh\u00f4ng bi\u1ebft m\u00ecnh c\u00f3 th\u1ec3 theo \u0111u\u1ed5i c\u00f4ng vi\u1ec7c n\u00e0y l\u00e2u d\u00e0i kh\u00f4ng, Ng\u00f4 L\u01b0\u01a1ng quy\u1ebft \u0111\u1ecbnh th\u1eed s\u1ee9c \u1edf vai tr\u00f2 kh\u00e1c. V\u00e0 Account l\u00e0 \u0111\u00edch \u0111\u1ebfn ch\u1ecdn l\u1ef1a c\u1ee7a L\u01b0\u01a1ng d\u00f9 b\u1ea3n th\u00e2n ch\u01b0a hi\u1ec3u r\u00f5 th\u1eadt s\u1ef1 c\u00f4ng vi\u1ec7c n\u00e0y l\u00e0 g\u00ec. \u0110\u00e2y l\u00e0 m\u1ed9t quy\u1ebft \u0111\u1ecbnh li\u1ec1u l\u0129nh nh\u01b0ng kh\u00f4ng k\u00e9m ph\u1ea7n th\u00fa v\u1ecb v\u1edbi L\u01b0\u01a1ng. V\u00ec sau khi tr\u1edf th\u00e0nh m\u1ed9t Account, L\u01b0\u01a1ng \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c nhi\u1ec1u \u0111i\u1ec1u v\u00e0 nh\u1eadn ra \u0111\u00e2y l\u00e0 m\u1ed9t c\u00f4ng vi\u1ec7c v\u00f4 c\u00f9ng \u201cng\u1ea7u\u201d d\u00f9 c\u00f3 \u0111\u00f4i ph\u1ea7n nh\u1ecdc nh\u1eb1n.<\/p>\n\n\n\n

L\u01b0\u01a1ng cho hay c\u00f4ng vi\u1ec7c ch\u00ednh c\u1ee7a Account l\u00e0 c\u1ea7u n\u1ed1i gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 team nh\u00e0. C\u0169ng ch\u00ednh v\u00ec \u0111i\u1ec1u \u0111\u00f3 n\u00ean Account hay \u0111\u01b0\u1ee3c ng\u01b0\u1eddi ngo\u1ea1i \u0111\u1ea1o v\u00ed von l\u00e0 \u201cl\u00e0m d\u00e2u tr\u0103m h\u1ecd\u201d – ph\u1ea3i l\u00e0m v\u1eeba l\u00f2ng \u00fd mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 team nh\u00e0.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u0110\u00fang l\u00e0 c\u00f3 l\u00e0m d\u00e2u tr\u0103m h\u1ecd, nh\u01b0ng khi Account l\u00e0m d\u00e2u l\u00e0 l\u00e0m d\u00e2u ki\u1ec3u hi\u1ec7n \u0111\u1ea1i, c\u00f3 ch\u00ednh ki\u1ebfn ri\u00eang c\u1ee7a m\u00ecnh v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 th\u1eddi phong ki\u1ebfn, l\u00e0 nghe g\u00ec l\u00e0m \u0111\u1ea5y. N\u1ebfu nh\u01b0 v\u1eady, \u0111\u00f3 ch\u1ec9 l\u00e0 Forwarder (ng\u01b0\u1eddi truy\u1ec1n tin) ch\u1ee9 kh\u00f4ng ph\u1ea3i Account.<\/p><\/blockquote>\n\n\n\n

N\u1ed7i kh\u1ed5 c\u1ee7a n\u00e0ng d\u00e2u<\/strong><\/h3>\n\n\n\n
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1. T\u01b0 v\u1ea5n t\u1ed1t cho kh\u00e1ch h\u00e0ng l\u1eabn team nh\u00e0<\/strong><\/h3>\n\n\n\n

Kh\u00f4ng ch\u1ec9 l\u00e0 ng\u01b0\u1eddi c\u00f3 t\u01b0 duy v\u1ec1 ng\u00e0nh h\u00e0ng c\u1ee7a d\u1ef1 \u00e1n, ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n c\u00f4ng vi\u1ec7c m\u00e0 Account c\u00f2n ph\u1ea3i l\u00e0 ng\u01b0\u1eddi hi\u1ec3u r\u00f5 nh\u1ea5t v\u1ec1 d\u1ef1 \u00e1n, v\u1ec1 th\u1ef1c l\u1ef1c c\u1ee7a team nh\u00e0 \u0111\u1ec3 c\u00f3 th\u1ec3 t\u01b0 v\u1ea5n \u0111\u00fang h\u01b0\u1edbng \u0111i t\u1ed1t nh\u1ea5t cho kh\u00e1ch.<\/p>\n\n\n\n

V\u1edbi kinh nghi\u1ec7m c\u1ee7a m\u00ecnh, Ng\u00f4 L\u01b0\u01a1ng \u0111\u00e3 tr\u1ea3i l\u00f2ng v\u1ec1 m\u1ed9t ca t\u01b0 v\u1ea5n kh\u00f3 nh\u1eb1n nh\u1ea5t trong su\u1ed1t qu\u00e3ng th\u1eddi gian l\u00e0m vi\u1ec7c c\u1ee7a m\u00ecnh. \u0110\u00f3 l\u00e0 m\u1ed9t d\u1ef1 \u00e1n v\u1ec1 ng\u00e0nh h\u00e0ng b\u1ea5t \u0111\u1ed9ng s\u1ea3n. \u201cD\u1ef1 \u00e1n n\u00e0y \u0111\u00e3 l\u00e0m m\u00ecnh kh\u1ed5 r\u1ea5t nhi\u1ec1u nh\u01b0ng qua \u0111\u00f3 m\u00ecnh c\u0169ng h\u1ecdc h\u1ecfi \u0111\u01b0\u1ee3c nhi\u1ec1u \u0111i\u1ec1u.\u201d – L\u01b0\u01a1ng c\u01b0\u1eddi khi nh\u1eafc l\u1ea1i nh\u01b0ng l\u1ea1i c\u00f3 v\u1ebb h\u01a1i chua x\u00f3t. B\u1ea3n th\u00e2n g\u1eb7p kh\u00f3 kh\u0103n trong qu\u00e1 tr\u00ecnh Learning (qu\u00e1 tr\u00ecnh t\u00ecm hi\u1ec3u \u00fd mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 d\u1ef1 \u00e1n) l\u00e0m cho ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n b\u1ecb tr\u1ec5 n\u1ea3i khi\u1ebfn th\u1eddi gian Learning k\u00e9o d\u00e0i g\u1ea5p 3 l\u1ea7n b\u00ecnh th\u01b0\u1eddng.<\/p>\n\n\n\n

Chia s\u1ebb v\u1ec1 l\u00fd do g\u1eb7p tr\u1ee5c tr\u1eb7c trong qu\u00e1 tr\u00ecnh Learning, L\u01b0\u01a1ng n\u00f3i: \u201cTh\u1ee9 nh\u1ea5t, \u0111\u00e2y l\u00e0 ng\u00e0nh h\u00e0ng ho\u00e0n to\u00e0n m\u1edbi v\u1edbi m\u00ecnh. Th\u1ee9 hai, kh\u00e1ch h\u00e0ng kh\u00f4ng n\u00eau r\u00f5 mong mu\u1ed1n c\u1ee7a h\u1ecd. Th\u1ee9 ba, m\u00ecnh kh\u00f4ng tr\u1ef1c ti\u1ebfp l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng m\u00e0 ph\u1ea3i th\u00f4ng qua m\u1ed9t b\u00ean th\u1ee9 ba. Ch\u00ednh v\u00ec \u0111i\u1ec1u \u0111\u00f3 n\u00ean qu\u00e1 tr\u00ecnh Learning th\u1eadt s\u1ef1 r\u1ea5t kh\u00f3 kh\u0103n!\u201d. B\u1ea3n th\u00e2n tuy tr\u1ea7y tr\u1eadt kh\u00f4ng \u00edt v\u1edbi d\u1ef1 \u00e1n n\u00e0y, nh\u01b0ng qua \u0111\u00f3 Ng\u00f4 L\u01b0\u01a1ng c\u0169ng t\u00ecm cho m\u00ecnh h\u01b0\u1edbng gi\u1ea3i quy\u1ebft v\u1edbi nh\u1eefng tr\u01b0\u1eddng h\u1ee3p nh\u01b0 v\u1eady.<\/p>\n\n\n\n

\u0110o\u00e1n m\u00f2 \u00fd kh\u00e1ch c\u00f3 th\u1ec3 gi\u1ebft ch\u1ebft th\u1eddi gian c\u1ee7a \u0111\u00f4i b\u00ean. V\u00ec v\u1eady, L\u01b0\u01a1ng ch\u1ecdn c\u00e1ch \u0111\u01b0a ra v\u00ed d\u1ee5 c\u1ee5 th\u1ec3 cho h\u1ecd ch\u1ecdn t\u1eeb \u0111\u00f3 ta c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n mong mu\u1ed1n c\u1ee7a kh\u00e1ch. Nh\u1edd \u0111\u00f3, qu\u00e1 tr\u00ecnh Key-Learning (\u00fd mu\u1ed1n kh\u00e1ch h\u00e0ng r\u00fat ra t\u1eeb qu\u00e1 tr\u00ecnh t\u00ecm hi\u1ec3u) d\u1ec5 d\u00e0ng h\u01a1n nhi\u1ec1u.<\/p><\/blockquote>\n\n\n\n

2. L\u00e0m vi\u1ec7c Overtime<\/strong><\/h3>\n\n\n\n

Kh\u00f3 kh\u0103n th\u1ee9 hai m\u00e0 m\u1ed9t Account lu\u00f4n \u0111\u1ed1i m\u1eb7t \u0111\u00f3 l\u00e0 Overtime (l\u00e0m vi\u1ec7c t\u0103ng ca). \u0110\u1ec9nh \u0111i\u1ec3m l\u00e0 khi c\u00f3 deadline m\u1ed9t d\u1ef1 \u00e1n, m\u1ed9t Account ph\u1ea3i l\u00e0m vi\u1ec7c \u0111\u1ebfn 2-3h s\u00e1ng l\u00e0 chuy\u1ec7n th\u01b0\u1eddng t\u00ecnh. \u201cL\u01b0\u01a1ng th\u1ea5y Account lu\u00f4n l\u00e0 ng\u01b0\u1eddi v\u1ec1 tr\u1ec5 nh\u1ea5t c\u00f4ng ty. T\u1eeb ng\u00e0y m\u00ecnh l\u00e0m Account, m\u00ecnh ch\u01b0a bao gi\u1edd tan ca l\u00fac chi\u1ec1u t\u00e0. C\u00f3 khi m\u00ecnh c\u00f9ng team nh\u00e0 \u1edf l\u1ea1i c\u00f4ng ty cho \u0111\u1ebfn 1h s\u00e1ng \u0111\u1ec3 s\u1eeda plan cho kh\u00e1ch h\u00e0ng.\u201d – c\u00f4ng vi\u1ec7c \u00e1p l\u1ef1c l\u00e0 th\u1ebf nh\u01b0ng trong nh\u1eefng l\u1eddi chia s\u1ebb c\u1ee7a L\u01b0\u01a1ng v\u1eabn lu\u00f4n l\u1ea1c quan v\u00e0 h\u00e0o h\u1ee9ng.<\/p>\n\n\n\n

L\u00e0m Account r\u1ea5t ng\u1ea7u !!!<\/strong><\/h3>\n\n\n\n

L\u00e0m Account r\u1ea5t c\u1ef1c nh\u01b0ng Ng\u00f4 L\u01b0\u01a1ng l\u1ea1i c\u01b0\u1eddi t\u01b0\u01a1i n\u00f3i: \u201cL\u00e0m Account ng\u1ea7u l\u1eafm!\u201d. Ph\u00eda sau nh\u1eefng d\u00f2ng ti\u1ec1n th\u00f4i th\u00fac \u0111\u1ed5 v\u1ec1 t\u00e0i kho\u1ea3n c\u00f4ng ty v\u00e0 c\u00e1c \u0111\u1ed1i t\u00e1c s\u1ea3n xu\u1ea5t l\u00e0 b\u00f3ng d\u00e1ng ng\u01b0\u1eddi Account. Ph\u00eda sau nh\u1eefng c\u00f4ng vi\u1ec7c, quy tr\u00ecnh, v\u00e0 c\u00e1c m\u1ed1i quan h\u1ec7 l\u00e0 b\u00f3ng d\u00e1ng ng\u01b0\u1eddi Account. C\u00f3 th\u1ec3 n\u00f3i, Account l\u00e0 \u201ch\u00ecnh v\u1edbi b\u00f3ng\u201d v\u1edbi c\u00f4ng ty Agency. Ng\u00f4 L\u01b0\u01a1ng cho r\u1eb1ng \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t Account \u201cng\u1ea7u\u201d c\u1ea7n quy t\u1ee5 4 \u0111i\u1ec3m sau \u0111\u00e2y:<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

1. C\u00f3 kh\u1ea3 n\u0103ng t\u1ea1o ra ngu\u1ed3n thu cho c\u00f4ng ty<\/strong><\/h3>\n\n\n\n

C\u00f3 2 c\u00e1ch \u0111\u1ec3 t\u1ea1o ra ngu\u1ed3n thu cho c\u00f4ng ty \u0111\u00f3 l\u00e0 t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng m\u1edbi v\u00e0 gi\u1eef ch\u00e2n c\u00e1c kh\u00e1ch h\u00e0ng c\u0169. Chia s\u1ebb v\u1ec1 b\u00ed quy\u1ebft t\u00ecm ki\u1ebfm ngu\u1ed3n thu, Ng\u00f4 L\u01b0\u01a1ng t\u1ef1 nh\u1eadn b\u1ea3n th\u00e2n kh\u00f4ng ph\u1ea3i l\u00e0 ng\u01b0\u1eddi gi\u1ecfi trong c\u00f4ng vi\u1ec7c thu h\u00fat kh\u00e1ch h\u00e0ng nh\u01b0ng L\u01b0\u01a1ng r\u1ea5t t\u1ef1 tin v\u1edbi vi\u1ec7c ch\u1ea1y d\u1ef1 \u00e1n – y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh gi\u1eef kh\u00e1ch \u0111\u1ec3 t\u1ea1o ra ngu\u1ed3n thu. Ng\u00f4 L\u01b0\u01a1ng t\u1ef1 h\u00e0o khi k\u1ec3 v\u1ec1 chi\u1ebfn t\u00edch c\u1ee7a m\u00ecnh khi mang v\u1ec1 cho c\u00f4ng ty 4 h\u1ee3p \u0111\u1ed3ng t\u1eeb 1 kh\u00e1ch h\u00e0ng \u1edf ng\u00e0nh h\u00e0ng kh\u0103n gi\u1ea5y \u01b0\u1edbt.<\/p>\n\n\n\n

M\u00ecnh ngh\u0129 y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 gi\u1eef kh\u00e1ch h\u00e0ng \u0111\u00f3 l\u00e0 s\u1ef1 ch\u1ee7 \u0111\u1ed9ng v\u00e0 \u0111\u1eb7t c\u00e1i t\u00e2m v\u00e0o trong c\u00f4ng vi\u1ec7c. M\u00ecnh kh\u00f4ng ch\u1ec9 ch\u1ee7 \u0111\u1ed9ng li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng, t\u1ef1 \u0111\u1ed9ng \u0111\u1ec1 xu\u1ea5t ph\u01b0\u01a1ng \u00e1n t\u1ed1t h\u01a1n gi\u00fap h\u1ecd c\u1ea3i thi\u1ec7n d\u1ef1 \u00e1n, m\u00e0 c\u00f2n cho h\u1ecd th\u1ea5y \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng v\u01b0\u1ee3t KPI ban \u0111\u1ea7u \u0111\u01b0\u1ee3c \u0111\u01b0a ra.<\/em><\/p><\/blockquote>\n\n\n\n

2. C\u00f3 k\u0129 n\u0103ng giao ti\u1ebfp kh\u00e9o l\u00e9o<\/strong><\/h3>\n\n\n\n

M\u1ed9t Account \u201cng\u1ea7u\u201d l\u00e0 ph\u1ea3i gi\u1ecfi trong vi\u1ec7c h\u00f2a h\u1ee3p mong mu\u1ed1n v\u00e0 kh\u1ea3 n\u0103ng gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 team nh\u00e0. V\u00ec th\u1ebf, k\u1ef9 n\u0103ng \u0103n n\u00f3i kh\u00e9o l\u00e9o l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 thi\u1ebfu s\u00f3t. \u0110\u00e3 t\u1eebng l\u00e0 ng\u01b0\u1eddi g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c b\u1eafc c\u1ea7u gi\u1eefa hai b\u00ean v\u00ec qu\u00e1 th\u1eb3ng th\u1eafn, Ng\u00f4 L\u01b0\u01a1ng \u0111\u00e3 t\u1eebng n\u00f3i nh\u1eefng c\u00e2u nh\u01b0 \u201cEm th\u1ea5y c\u00e1i n\u00e0y x\u1ea5u qu\u00e1\u201d, \u201cEm th\u1ea5y thi\u1ebft k\u1ebf n\u00e0y qu\u00ea qu\u00e1\u201d. Sau nh\u1eefng l\u1ea7n v\u1ea1 m\u1ed3m nh\u01b0 v\u1eady, L\u01b0\u01a1ng \u0111\u00e3 r\u00fat ra kinh nghi\u1ec7m cho b\u1ea3n th\u00e2n v\u00e0 s\u1eed d\u1ee5ng ng\u00f4n t\u1eeb nh\u1eb9 nh\u00e0ng, bi\u1ebft c\u00e1ch t\u00f4n tr\u1ecdng \u0111\u1ed1i ph\u01b0\u01a1ng nhi\u1ec1u h\u01a1n nh\u01b0: \u201cEm th\u1ea5y nh\u01b0 th\u1ebf n\u00e0y \u1ed5n h\u01a1n. Anh\/ch\u1ecb th\u1ea5y nh\u01b0 v\u1eady \u0111\u01b0\u1ee3c kh\u00f4ng?\u201d. \u0110i\u1ec1u n\u00e0y \u0111\u00e3 gi\u00fap ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c c\u1ee7a ch\u1ecb c\u1ea3i thi\u1ec7n h\u01a1n r\u1ea5t nhi\u1ec1u.<\/p>\n\n\n\n

3. C\u00f3 kh\u1ea3 n\u0103ng multitask nhi\u1ec1u lo\u1ea1i h\u00ecnh c\u00f9ng l\u00fac<\/strong><\/h3>\n\n\n\n

\u201cMultitask (\u0111a t\u00e1c v\u1ee5) l\u00e0 y\u1ebfu t\u1ed1 s\u1ed1ng c\u00f2n c\u1ee7a ng\u01b0\u1eddi l\u00e0m Account\u201d – Ng\u00f4 L\u01b0\u01a1ng nh\u1eadn \u0111\u1ecbnh v\u1ec1 t\u1ea7m quan tr\u1ecdng c\u1ee7a k\u1ef9 n\u0103ng n\u00e0y. Ch\u00ednh v\u00ec ph\u1ea3i l\u00e0m nhi\u1ec1u c\u00f4ng vi\u1ec7c c\u00f9ng m\u1ed9t th\u1eddi \u0111i\u1ec3m n\u00ean ng\u01b0\u1eddi l\u00e0m Account c\u0169ng ph\u1ea3i c\u00f3 k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd th\u1eddi gian si\u00eau t\u1ed1t \u0111\u1ec3 c\u00f3 th\u1ec3 c\u00e2n \u0111\u1ed1i ch\u1ea5t l\u01b0\u1ee3ng c\u00e1c d\u1ef1 \u00e1n v\u1edbi nhau.<\/p>\n\n\n\n

4. Kh\u00f4ng \u0111\u01b0a c\u1ea3m x\u00fac c\u00e1 nh\u00e2n v\u00e0o c\u00f4ng vi\u1ec7c<\/strong><\/h3>\n\n\n\n

\u0110\u00e2y l\u00e0 \u0111i\u1ec3m kh\u00f3 nh\u1ea5t \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi Account \u201cng\u1ea7u\u201d v\u00ec m\u1ea5y ai c\u00f3 th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c. \u201cNg\u01b0\u1eddi Account c\u00f2n c\u00f3 c\u00e1i hay l\u00e0 h\u1ecd ph\u1ea3i bi\u1ebft \u201cth\u00f4i mi\u00ean\u201d b\u1ea3n th\u00e2n theo h\u01b0\u1edbng t\u00edch c\u1ef1c d\u00f9 nh\u1eadn \u0111\u01b0\u1ee3c feedback kh\u00e1ch h\u00e0ng kh\u00f4ng t\u1ed1t. \u0110i\u1ec1u \u0111\u00f3 gi\u00fap Account \u0111\u1ee7 t\u1ec9nh t\u00e1o \u0111\u1ec3 ph\u00e2n t\u00edch v\u00e0 \u0111\u01b0a v\u1ec1 cho team m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t.\u201d – Ng\u00f4 L\u01b0\u01a1ng n\u00f3i. N\u1ebfu kh\u00f4ng th\u1ec3 thu\u1ea7n th\u1ee5c \u0111\u01b0\u1ee3c k\u0129 n\u0103ng n\u00e0y, d\u1ef1 \u00e1n s\u1ebd \u201ctoang\u201d ngay.<\/p>\n\n\n\n

Quan tr\u1ecdng l\u00e0 b\u1ea1n th\u00edch<\/strong><\/h3>\n\n\n\n

M\u1ecdi c\u00f4ng vi\u1ec7c, ng\u00e0nh ngh\u1ec1 \u0111\u1ec1u mang \u00e1p l\u1ef1c \u0111\u1ebfn ng\u01b0\u1eddi l\u00e0m n\u00ean n\u1ebfu b\u1ea1n kh\u00f4ng \u0111\u1ee7 y\u00eau c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh th\u00ec b\u1ea1n s\u1ebd kh\u00f4ng c\u00f3 kh\u1ea3 n\u0103ng t\u1ef1 th\u00fac \u0111\u1ea9y b\u1ea3n th\u00e2n l\u00e0m vi\u1ec7c v\u00e0 s\u1ebd nhanh ch\u00f3ng t\u1eeb b\u1ecf. V\u00ec th\u1ebf, \u0111i\u1ec1u quan tr\u1ecdng h\u01a1n h\u1ebft \u0111\u1ec3 gi\u00fap b\u1ea1n g\u1eafn b\u00f3 v\u1edbi c\u00f4ng vi\u1ec7c Account hay m\u1ecdi ng\u00e0nh ngh\u1ec1 kh\u00e1c l\u00e0 b\u1ea1n ph\u1ea3i th\u00edch.<\/p>\n\n\n\n

Ng\u00f4 L\u01b0\u01a1ng c\u0169ng \u0111\u00e3 t\u1eebng m\u00f4ng lung tr\u01b0\u1edbc nh\u1eefng d\u1ef1 \u0111\u1ecbnh cho t\u01b0\u01a1ng lai, kh\u00f4ng bi\u1ebft b\u1ea3n th\u00e2n c\u00f3 th\u1ec3 theo \u0111u\u1ed5i c\u00f4ng vi\u1ec7c Content Writer su\u1ed1t s\u1ef1 nghi\u1ec7p m\u00ecnh kh\u00f4ng. V\u00ec th\u1ebf, L\u01b0\u01a1ng ch\u1ecdn c\u00e1ch th\u1eed. \u201cM\u00ecnh ngh\u0129 c\u00f4ng vi\u1ec7c n\u00e0y \u0111\u1ebfn nh\u01b0 m\u1ed9t c\u00e1i duy\u00ean, v\u1eeba \u0111\u00fang l\u00fac c\u1ea3m th\u1ea5y b\u1ea3n th\u00e2n c\u1ea7n thay \u0111\u1ed5i th\u00ec c\u00f4ng ty c\u00f3 v\u1ecb tr\u00ed Account tr\u1ed1ng m\u00e0 v\u1ecb tr\u00ed Content writer l\u1ea1i d\u01b0 ng\u01b0\u1eddi. V\u00ec th\u1ebf, m\u00ecnh quy\u1ebft \u0111\u1ecbnh \u0111\u1ed5i.\u201d Ng\u00f4 L\u01b0\u01a1ng nh\u1eafc v\u1ec1 qu\u00e1 kh\u1ee9.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Sau khi l\u00e0m vi\u1ec7c, L\u01b0\u01a1ng th\u1ea5y m\u00ecnh c\u00f3 kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c t\u1ed1t \u1edf vai tr\u00f2 n\u00e0y. T\u1eeb nh\u1eefng c\u1ea3m gi\u00e1c t\u1ef1 h\u00e0o khi pitching (thuy\u1ebft tr\u00ecnh \u00fd t\u01b0\u1edfng) th\u00e0nh c\u00f4ng, l\u00fac s\u1ea3n ph\u1ea9m on air (l\u00ean s\u00f3ng), v\u00e0 cho \u0111\u1ebfn l\u00fac nghi\u1ec7m thu nh\u1eadn \u0111\u01b0\u1ee3c feedback t\u1ed1t t\u1eeb kh\u00e1ch h\u00e0ng… l\u00e0m L\u01b0\u01a1ng d\u1ea7n tr\u1edf n\u00ean y\u00eau th\u00edch v\u1edbi ngh\u1ec1. Ng\u00f4 L\u01b0\u01a1ng c\u01b0\u1eddi t\u01b0\u01a1i n\u00f3i: \u201cC\u00f3 nhi\u1ec1u ng\u01b0\u1eddi may m\u1eafn h\u01a1n v\u00ec h\u1ecd c\u00f3 \u0111am m\u00ea r\u1ed3i n\u00ean h\u1ecd l\u00e0m t\u1ed1t vi\u1ec7c h\u1ecd th\u00edch. C\u00f2n m\u00ecnh theo ph\u1ea7n ng\u01b0\u1ee3c l\u1ea1i, ph\u1ea3i th\u1eed v\u00e0 tr\u1ea3i qua th\u00ec m\u1edbi bi\u1ebft b\u1ea3n th\u00e2n c\u00f3 n\u0103ng l\u1ef1c v\u00e0 t\u1eeb \u0111\u00f3 m\u00ecnh th\u00edch.\u201d<\/p>\n\n\n\n

Th\u1eed th\u00f4i, b\u1ea3n th\u00e2n \u0111\u00e2u c\u00f3 g\u00ec \u0111\u1ec3 m\u1ea5t. T\u1ea1i sao l\u1ea1i kh\u00f4ng th\u1eed?<\/em><\/p><\/blockquote>\n\n\n\n

T\u00f3m l\u1ea1i, \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t Account kh\u00f4ng h\u1ec1 kh\u00f3, nh\u01b0ng \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t Account gi\u1ecfi th\u00ec c\u1ea7n c\u00f3 th\u1eddi gian r\u00e8n d\u0169a. Y\u1ebfu t\u1ed1 ti\u1ec1n \u0111\u1ec1 \u0111\u1ec3 tr\u1edf th\u00e0nh Account l\u00e0 b\u1ea1n thu\u1ed9c tu\u00fdp ng\u01b0\u1eddi h\u01b0\u1edbng ngo\u1ea1i v\u00e0 c\u00f3 t\u01b0 duy Marketing. V\u00e0 \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t Account gi\u1ecfi th\u00ec b\u1ea1n ph\u1ea3i r\u00e8n d\u0169a thu\u1ea7n th\u1ee5c nh\u1eefng k\u0129 n\u0103ng nh\u01b0 Ng\u00f4 L\u01b0\u01a1ng \u0111\u00e3 chia s\u1ebb tr\u01b0\u1edbc \u0111\u00f3. \u0110i\u1ec1u quan tr\u1ecdng cu\u1ed1i c\u00f9ng l\u00e0 b\u1ea1n ph\u1ea3i y\u00eau th\u00edch c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh. V\u00ec Account l\u00e0 m\u1ed9t c\u00f4ng vi\u1ec7c \u201ctr\u00ean \u0111e d\u01b0\u1edbi b\u00faa\u201d, b\u1ea1n s\u1ebd nhanh ch\u00f3ng n\u1ea3n l\u00f2ng n\u1ebfu kh\u00f4ng chu\u1ea9n b\u1ecb k\u1ef9 l\u01b0\u1ee1ng.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

C\u1ea3m \u01a1n Ng\u00f4 L\u01b0\u01a1ng v\u1ec1 cu\u1ed9c tr\u00f2 chuy\u1ec7n th\u00fa v\u1ecb n\u00e0y!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

CareerLink ch\u1ecdn Ng\u00f4 L\u01b0\u01a1ng – Account Executive, \u0111\u1ec3 m\u1edf \u0111\u1ea7u series \u201cK\u1ec3 c\u00e2u chuy\u1ec7n ngh\u1ec1\u201d. Tuy m\u1edbi 22 tu\u1ed5i, Ng\u00f4 L\u01b0\u01a1ng l\u1ea1i to\u00e1t l\u00ean v\u1ebb …<\/p>\n","protected":false},"author":58,"featured_media":7574,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[43],"class_list":["post-189","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ke-cau-chuyen-nghe","tag-account-executive"],"_links":{"self":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/comments?post=189"}],"version-history":[{"count":2,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/189\/revisions"}],"predecessor-version":[{"id":1805,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/189\/revisions\/1805"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/media\/7574"}],"wp:attachment":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/media?parent=189"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/categories?post=189"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/tags?post=189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}