{"id":14201,"date":"2026-03-16T14:55:55","date_gmt":"2026-03-16T07:55:55","guid":{"rendered":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/?p=14201"},"modified":"2026-07-16T13:44:06","modified_gmt":"2026-07-16T06:44:06","slug":"ky-nang-giao-tiep-hieu-qua","status":"publish","type":"post","link":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/goc-ky-nang\/ky-nang-giao-tiep-hieu-qua","title":{"rendered":"K\u1ef9 N\u0103ng Giao Ti\u1ebfp Hi\u1ec7u Qu\u1ea3: 4 Nguy\u00ean T\u1eafc Th\u1ef1c Chi\u1ebfn Cho D\u00e2n C\u00f4ng S\u1edf"},"content":{"rendered":"

Trong m\u00f4i tr\u01b0\u1eddng c\u00f4ng s\u1edf hi\u1ec7n \u0111\u1ea1i, nhi\u1ec1u ng\u01b0\u1eddi gi\u1ecfi chuy\u00ean m\u00f4n v\u1eabn b\u1ecb b\u1ecf l\u1ea1i ph\u00eda sau ch\u1ec9 v\u00ec thi\u1ebfu m\u1ed9t th\u1ee9: kh\u1ea3 n\u0103ng truy\u1ec1n \u0111\u1ea1t. K\u1ef9 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3<\/strong> kh\u00f4ng ph\u1ea3i n\u0103ng khi\u1ebfu b\u1ea9m sinh m\u00e0 l\u00e0 t\u1eadp h\u1ee3p k\u1ef9 thu\u1eadt c\u00f3 th\u1ec3 h\u1ecdc v\u00e0 r\u00e8n luy\u1ec7n \u0111\u01b0\u1ee3c \u2014 t\u1eeb c\u00e1ch l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng, ch\u1ecdn ng\u00f4n t\u1eeb ph\u00f9 h\u1ee3p, \u0111\u1ebfn \u0111\u1ecdc hi\u1ec3u ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 c\u1ee7a ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n. B\u00e0i vi\u1ebft n\u00e0y t\u1ed5ng h\u1ee3p nh\u1eefng nguy\u00ean t\u1eafc c\u1ed1t l\u00f5i nh\u1ea5t \u0111\u1ec3 b\u1ea1n b\u1eaft \u0111\u1ea7u ngay h\u00f4m nay.<\/p>\n

\"K\u1ef9<\/figure>\n
\n

T\u1ed5ng quan nhanh v\u1ec1 k\u1ef9 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3<\/strong> <\/p>\n

\u2013 Nghi\u00ean c\u1ee9u c\u1ee7a Albert Mehrabian ch\u1ec9 ra ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 chi\u1ebfm 55%, gi\u1ecdng \u0111i\u1ec7u 38%, v\u00e0 ch\u1ec9 7% l\u00e0 l\u1eddi n\u00f3i tr\u1ef1c ti\u1ebfp trong t\u1ed5ng th\u1ec3 \u1ea5n t\u01b0\u1ee3ng truy\u1ec1n \u0111\u1ea1t.<\/p>\n

\u2013 M\u00f4 h\u00ecnh giao ti\u1ebfp Shannon-Weaver x\u00e1c \u0111\u1ecbnh 6 y\u1ebfu t\u1ed1: ngu\u1ed3n ph\u00e1t, th\u00f4ng \u0111i\u1ec7p, k\u00eanh truy\u1ec1n, ng\u01b0\u1eddi nh\u1eadn, ph\u1ea3n h\u1ed3i v\u00e0 nhi\u1ec5u \u2014 thi\u1ebfu b\u1ea5t k\u1ef3 y\u1ebfu t\u1ed1 n\u00e0o c\u0169ng l\u00e0m th\u00f4ng tin b\u1ecb sai l\u1ec7ch.<\/p>\n

\u2013 Communication skills (k\u1ef9 n\u0103ng giao ti\u1ebfp trong c\u00f4ng vi\u1ec7c) lu\u00f4n n\u1eb1m trong top 3 ti\u00eau ch\u00ed tuy\u1ec3n d\u1ee5ng c\u1ee7a h\u1ea7u h\u1ebft doanh nghi\u1ec7p l\u1edbn t\u1ea1i Vi\u1ec7t Nam.<\/p>\n

\u2013 B\u00e0i vi\u1ebft t\u1eadp trung v\u00e0o 4 nguy\u00ean t\u1eafc th\u1ef1c chi\u1ebfn, c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng ngay trong m\u00f4i tr\u01b0\u1eddng c\u00f4ng s\u1edf.<\/p>\n\n<\/div>\n

1. Hi\u1ec3u \u0111\u00fang b\u1ea3n ch\u1ea5t c\u1ee7a giao ti\u1ebfp hi\u1ec7u qu\u1ea3<\/h2>\n

Nhi\u1ec1u ng\u01b0\u1eddi nh\u1ea7m l\u1eabn r\u1eb1ng giao ti\u1ebfp t\u1ed1t ngh\u0129a l\u00e0 n\u00f3i nhi\u1ec1u, n\u00f3i hay, ho\u1eb7c kh\u00f4ng bao gi\u1edd im l\u1eb7ng. Th\u1ef1c t\u1ebf ng\u01b0\u1ee3c l\u1ea1i: ng\u01b0\u1eddi giao ti\u1ebfp gi\u1ecfi th\u01b0\u1eddng l\u00e0 ng\u01b0\u1eddi bi\u1ebft khi n\u00e0o c\u1ea7n n\u00f3i v\u00e0 khi n\u00e0o c\u1ea7n l\u1eafng nghe.<\/p>\n

M\u00f4 h\u00ecnh Shannon-Weaver \u2014 \u0111\u01b0\u1ee3c Claude Shannon v\u00e0 Warren Weaver ph\u00e1t tri\u1ec3n t\u1eeb n\u0103m 1948 \u2014 ph\u00e2n t\u00edch giao ti\u1ebfp th\u00e0nh m\u1ed9t chu\u1ed7i: ng\u01b0\u1eddi g\u1eedi m\u00e3 h\u00f3a th\u00f4ng \u0111i\u1ec7p, chuy\u1ec3n qua k\u00eanh truy\u1ec1n, ng\u01b0\u1eddi nh\u1eadn gi\u1ea3i m\u00e3 v\u00e0 ph\u1ea3n h\u1ed3i. V\u1ea5n \u0111\u1ec1 n\u1ea3y sinh \u1edf “nhi\u1ec5u” \u2014 t\u1ee9c l\u00e0 b\u1ea5t k\u1ef3 y\u1ebfu t\u1ed1 n\u00e0o can thi\u1ec7p v\u00e0o qu\u00e1 tr\u00ecnh \u0111\u00f3, t\u1eeb \u1ed3n \u00e0o m\u00f4i tr\u01b0\u1eddng \u0111\u1ebfn \u0111\u1ecbnh ki\u1ebfn c\u00e1 nh\u00e2n. Hi\u1ec3u \u0111i\u1ec1u n\u00e0y gi\u00fap b\u1ea1n nh\u1eadn ra r\u1eb1ng tr\u00e1ch nhi\u1ec7m c\u1ee7a ng\u01b0\u1eddi n\u00f3i kh\u00f4ng ch\u1ec9 l\u00e0 ph\u00e1t ra th\u00f4ng \u0111i\u1ec7p m\u00e0 c\u00f2n ki\u1ec3m tra xem ng\u01b0\u1eddi nghe th\u1ef1c s\u1ef1 ti\u1ebfp nh\u1eadn \u0111\u01b0\u1ee3c g\u00ec.<\/p>\n

Nh\u00e0 t\u00e2m l\u00fd h\u1ecdc Albert Mehrabian \u0111\u00e3 c\u00f4ng b\u1ed1 nghi\u00ean c\u1ee9u n\u1ed5i ti\u1ebfng v\u1ec1 quy t\u1eafc 7-38-55: ch\u1ec9 7% th\u00f4ng \u0111i\u1ec7p c\u1ea3m x\u00fac \u0111\u01b0\u1ee3c truy\u1ec1n qua l\u1eddi n\u00f3i, 38% qua gi\u1ecdng \u0111i\u1ec7u v\u00e0 t\u1ed1c \u0111\u1ed9 n\u00f3i, 55% qua ng\u00f4n ng\u1eef c\u01a1 th\u1ec3. Quy t\u1eafc n\u00e0y th\u01b0\u1eddng b\u1ecb hi\u1ec3u nh\u1ea7m \u2014 n\u00f3 kh\u00f4ng \u00e1p d\u1ee5ng cho m\u1ecdi t\u00ecnh hu\u1ed1ng giao ti\u1ebfp m\u00e0 t\u1eadp trung v\u00e0o c\u00e1c t\u00ecnh hu\u1ed1ng truy\u1ec1n \u0111\u1ea1t c\u1ea3m x\u00fac v\u00e0 th\u00e1i \u0111\u1ed9. D\u00f9 v\u1eady, b\u00e0i h\u1ecdc quan tr\u1ecdng v\u1eabn c\u00f2n nguy\u00ean gi\u00e1 tr\u1ecb: c\u00e1ch b\u1ea1n n\u00f3i quan tr\u1ecdng kh\u00f4ng k\u00e9m nh\u1eefng g\u00ec b\u1ea1n n\u00f3i.<\/p>\n

\n\n\n\n\n\n\n\n
Th\u00e0nh ph\u1ea7n giao ti\u1ebfp<\/th>\nT\u1ef7 l\u1ec7 \u1ea3nh h\u01b0\u1edfng (c\u1ea3m x\u00fac)<\/th>\nV\u00ed d\u1ee5 c\u1ee5 th\u1ec3<\/th>\n<\/tr>\n<\/thead>\n
L\u1eddi n\u00f3i (n\u1ed9i dung)<\/td>\n7%<\/td>\nCh\u1ecdn t\u1eeb ng\u1eef ch\u00ednh x\u00e1c, tr\u00e1nh m\u01a1 h\u1ed3<\/td>\n<\/tr>\n
Gi\u1ecdng \u0111i\u1ec7u & t\u1ed1c \u0111\u1ed9 n\u00f3i<\/td>\n38%<\/td>\nN\u00f3i ch\u1eadm khi gi\u1ea3i th\u00edch, l\u00ean gi\u1ecdng khi nh\u1ea5n m\u1ea1nh<\/td>\n<\/tr>\n
Ng\u00f4n ng\u1eef c\u01a1 th\u1ec3<\/td>\n55%<\/td>\nGiao ti\u1ebfp m\u1eaft, t\u01b0 th\u1ebf, bi\u1ec3u c\u1ea3m khu\u00f4n m\u1eb7t<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp trong c\u00f4ng vi\u1ec7c kh\u00f4ng ch\u1ec9 l\u00e0 n\u00f3i tr\u01b0\u1edbc \u0111\u00e1m \u0111\u00f4ng hay thuy\u1ebft tr\u00ecnh \u2014 n\u00f3 hi\u1ec7n di\u1ec7n trong t\u1eebng cu\u1ed9c h\u1ecdp nh\u00f3m, email g\u1eedi s\u1ebfp, hay c\u00e2u tr\u1ea3 l\u1eddi khi \u0111\u1ed3ng nghi\u1ec7p h\u1ecfi \u00fd ki\u1ebfn. Ng\u01b0\u1eddi hi\u1ec3u r\u00f5 b\u1ea3n ch\u1ea5t n\u00e0y s\u1ebd ch\u1ee7 \u0111\u1ed9ng \u0111i\u1ec1u ch\u1ec9nh theo t\u1eebng ng\u1eef c\u1ea3nh thay v\u00ec \u00e1p d\u1ee5ng m\u1ed9t phong c\u00e1ch c\u1ed1 \u0111\u1ecbnh.<\/p>\n

2. L\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng \u2014 n\u1ec1n t\u1ea3ng c\u1ee7a m\u1ecdi cu\u1ed9c tr\u00f2 chuy\u1ec7n<\/h2>\n
\n

“H\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi kh\u00f4ng nghe \u0111\u1ec3 hi\u1ec3u \u2014 h\u1ecd nghe \u0111\u1ec3 tr\u1ea3 l\u1eddi.” \u2014 Stephen R. Covey, The 7 Habits of Highly Effective People<\/em><\/p>\n<\/blockquote>\n

Carl Rogers, cha \u0111\u1ebb c\u1ee7a li\u1ec7u ph\u00e1p t\u00e2m l\u00fd l\u1ea5y th\u00e2n ch\u1ee7 l\u00e0m trung t\u00e2m, \u0111\u00e3 \u0111\u1eb7t n\u1ec1n m\u00f3ng cho kh\u00e1i ni\u1ec7m Active Listening<\/strong> (l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng) t\u1eeb th\u1eadp ni\u00ean 1950. Theo Rogers, l\u1eafng nghe th\u1ef1c s\u1ef1 \u0111\u00f2i h\u1ecfi ba y\u1ebfu t\u1ed1: s\u1ef1 \u0111\u1ed3ng c\u1ea3m (empathy), t\u00ednh ch\u00e2n th\u1ef1c (congruence) v\u00e0 s\u1ef1 t\u00f4n tr\u1ecdng kh\u00f4ng ph\u00e1n x\u00e9t (unconditional positive regard). Nghe c\u00f3 v\u1ebb h\u1ecdc thu\u1eadt, nh\u01b0ng trong c\u00f4ng s\u1edf, ba y\u1ebfu t\u1ed1 n\u00e0y d\u1ecbch ra r\u1ea5t \u0111\u01a1n gi\u1ea3n: t\u1eaft \u0111i\u1ec7n tho\u1ea1i khi nghe, kh\u00f4ng ng\u1eaft l\u1eddi, v\u00e0 kh\u00f4ng k\u1ebft lu\u1eadn tr\u01b0\u1edbc khi ng\u01b0\u1eddi kia n\u00f3i xong.<\/p>\n

H\u00e3y th\u1eed t\u00ecnh hu\u1ed1ng n\u00e0y: trong cu\u1ed9c h\u1ecdp d\u1ef1 \u00e1n, \u0111\u1ed3ng nghi\u1ec7p H\u01b0\u01a1ng tr\u00ecnh b\u00e0y m\u1ed9t \u0111\u1ec1 xu\u1ea5t m\u1edbi. Anh Nam \u2014 ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch k\u1ef9 thu\u1eadt \u2014 \u0111ang l\u01b0\u1edbt m\u00e1y t\u00ednh x\u00e1ch tay trong khi H\u01b0\u01a1ng n\u00f3i. Khi H\u01b0\u01a1ng d\u1eebng l\u1ea1i v\u00e0 h\u1ecfi \u00fd ki\u1ebfn, Nam tr\u1ea3 l\u1eddi ngay: “T\u00f4i ngh\u0129 c\u00e1ch c\u0169 v\u1eabn \u1ed5n h\u01a1n.” H\u01b0\u01a1ng c\u1ea3m th\u1ea5y \u0111\u1ec1 xu\u1ea5t c\u1ee7a m\u00ecnh kh\u00f4ng \u0111\u01b0\u1ee3c l\u1eafng nghe, v\u00e0 cu\u1ed9c h\u1ecdp k\u1ebft th\u00fac trong kh\u00f4ng kh\u00ed n\u1eb7ng n\u1ec1. Ng\u00e0y h\u00f4m sau, Nam \u0111\u1ecdc l\u1ea1i email t\u00f3m t\u1eaft m\u1edbi nh\u1eadn ra \u0111\u1ec1 xu\u1ea5t c\u1ee7a H\u01b0\u01a1ng th\u1ef1c ra gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c \u0111\u00fang v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt anh \u0111ang g\u1eb7p \u2014 nh\u01b0ng \u0111\u00e3 qu\u00e1 mu\u1ed9n \u0111\u1ec3 thay \u0111\u1ed5i quy\u1ebft \u0111\u1ecbnh.<\/p>\n

K\u1ef9 thu\u1eadt l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 trong c\u00f4ng vi\u1ec7c bao g\u1ed3m:<\/p>\n

\u2013 Paraphrasing (di\u1ec5n gi\u1ea3i l\u1ea1i): sau khi ng\u01b0\u1eddi kia n\u00f3i xong, t\u00f3m t\u1eaft l\u1ea1i b\u1eb1ng l\u1eddi c\u1ee7a m\u00ecnh \u0111\u1ec3 x\u00e1c nh\u1eadn b\u1ea1n hi\u1ec3u \u0111\u00fang.<\/p>\n

\u2013 \u0110\u1eb7t c\u00e2u h\u1ecfi m\u1edf: “\u00dd b\u1ea1n l\u00e0 sao khi n\u00f3i X?” thay v\u00ec “B\u1ea1n n\u00f3i \u0111\u00fang\/sai.”<\/p>\n

\u2013 Ch\u00fa \u00fd t\u00edn hi\u1ec7u phi ng\u00f4n ng\u1eef: n\u1ebfu ai \u0111\u00f3 n\u00f3i “kh\u00f4ng sao” nh\u01b0ng gi\u1ecdng c\u0103ng th\u1eb3ng v\u00e0 tr\u00e1nh giao ti\u1ebfp m\u1eaft, th\u00f4ng \u0111i\u1ec7p th\u1ef1c s\u1ef1 c\u00f3 th\u1ec3 kh\u00e1c.<\/p>\n

\u2013 Kh\u00f4ng chen ngang, kh\u00f4ng ho\u00e0n th\u00e0nh c\u00e2u h\u1ed9 ng\u01b0\u1eddi kh\u00e1c.<\/p>\n

C\u1ea7n l\u01b0u \u00fd r\u1eb1ng l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 \u0111\u1ed3ng \u00fd v\u1edbi t\u1ea5t c\u1ea3. B\u1ea1n ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 l\u1eafng nghe \u0111\u1ea7y \u0111\u1ee7 r\u1ed3i m\u1edbi ph\u1ea3n bi\u1ec7n \u2014 v\u00e0 c\u00e1ch \u0111\u00f3 s\u1ebd thuy\u1ebft ph\u1ee5c h\u01a1n nhi\u1ec1u so v\u1edbi ph\u1ea3n b\u00e1c khi ch\u01b0a nghe h\u1ebft. K\u1ef9 n\u0103ng n\u00e0y \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng v\u1edbi c\u00e1c v\u1ecb tr\u00ed ti\u1ebfp x\u00fac tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng \u2014 b\u1ea1n c\u00f3 th\u1ec3 xem c\u00e1c c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/a> <\/em><\/strong>\u0111\u1ec3 hi\u1ec3u r\u00f5 doanh nghi\u1ec7p k\u1ef3 v\u1ecdng g\u00ec t\u1eeb \u1ee9ng vi\u00ean \u1edf l\u0129nh v\u1ef1c n\u00e0y.<\/p>\n

\n

L\u01b0u \u00fd: Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn khi luy\u1ec7n giao ti\u1ebfp<\/strong> <\/p>\n

\u2013 T\u1eadp trung qu\u00e1 v\u00e0o k\u1ef9 thu\u1eadt m\u00e0 qu\u00ean \u0111i s\u1ef1 ch\u00e2n th\u00e0nh \u2014 ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 gi\u1ea3 t\u1ea1o nhanh h\u01a1n b\u1ea1n ngh\u0129.<\/p>\n

\u2013 Nh\u1ea7m l\u1eabn gi\u1eefa giao ti\u1ebfp th\u1eb3ng th\u1eafn v\u00e0 th\u00f4 l\u1ed7: n\u00f3i th\u1eb3ng v\u1eabn c\u1ea7n ch\u1ecdn th\u1eddi \u0111i\u1ec3m ph\u00f9 h\u1ee3p v\u00e0 t\u00f4ng gi\u1ecdng t\u00f4n tr\u1ecdng.<\/p>\n

\u2013 Ch\u1ec9 luy\u1ec7n giao ti\u1ebfp tr\u01b0\u1edbc \u0111\u00e1m \u0111\u00f4ng m\u00e0 b\u1ecf qua giao ti\u1ebfp 1-1 \u2014 \u0111\u00e2y m\u1edbi l\u00e0 d\u1ea1ng giao ti\u1ebfp chi\u1ebfm ph\u1ea7n l\u1edbn th\u1eddi gian c\u00f4ng vi\u1ec7c.<\/p>\n

\u2013 Coi vi\u1ec7c xin l\u1ed7i ho\u1eb7c th\u1eeba nh\u1eadn sai l\u00e0 d\u1ea5u hi\u1ec7u y\u1ebfu \u0111u\u1ed1i \u2014 th\u1ef1c t\u1ebf \u0111\u00e2y l\u00e0 bi\u1ec3u hi\u1ec7n c\u1ee7a ng\u01b0\u1eddi giao ti\u1ebfp tr\u01b0\u1edfng th\u00e0nh v\u00e0 \u0111\u01b0\u1ee3c tin t\u01b0\u1edfng.<\/p>\n\n<\/div>\n

3. K\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c v\u00e0 tr\u00ecnh b\u00e0y \u00fd ki\u1ebfn trong m\u00f4i tr\u01b0\u1eddng c\u00f4ng s\u1edf<\/h2>\n

K\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c l\u00e0 g\u00ec v\u00e0 kh\u00e1c g\u00ec v\u1edbi thao t\u00fang? Dale Carnegie \u2014 t\u00e1c gi\u1ea3 cu\u1ed1n How to Win Friends and Influence People<\/em> (1936) \u2014 \u0111\u00e3 ph\u00e2n bi\u1ec7t r\u00f5 r\u00e0ng: thuy\u1ebft ph\u1ee5c d\u1ef1a tr\u00ean vi\u1ec7c hi\u1ec3u nhu c\u1ea7u th\u1ef1c s\u1ef1 c\u1ee7a ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n v\u00e0 k\u1ebft n\u1ed1i \u0111\u1ec1 xu\u1ea5t c\u1ee7a b\u1ea1n v\u1edbi l\u1ee3i \u00edch c\u1ee7a h\u1ecd, trong khi thao t\u00fang c\u1ed1 \u00fd che gi\u1ea5u th\u00f4ng tin ho\u1eb7c l\u1ee3i d\u1ee5ng \u0111i\u1ec3m y\u1ebfu. Hi\u1ec3u ranh gi\u1edbi n\u00e0y gi\u00fap b\u1ea1n x\u00e2y d\u1ef1ng \u1ea3nh h\u01b0\u1edfng b\u1ec1n v\u1eefng thay v\u00ec th\u1eafng t\u1eebng cu\u1ed9c tranh lu\u1eadn nh\u01b0ng m\u1ea5t \u0111i s\u1ef1 tin t\u01b0\u1edfng d\u00e0i h\u1ea1n. \u0110\u1ec3 \u0111\u1ecdc th\u00eam v\u1ec1 ch\u1ee7 \u0111\u1ec1 n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o b\u00e0i vi\u1ebft chi ti\u1ebft v\u1ec1 k\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c<\/a><\/em><\/strong> v\u00e0 c\u00e1ch \u1ee9ng d\u1ee5ng trong th\u1ef1c t\u1ebf.<\/p>\n

Trong b\u1ed1i c\u1ea3nh c\u00f4ng s\u1edf Vi\u1ec7t Nam, vi\u1ec7c tr\u00ecnh b\u00e0y \u00fd ki\u1ebfn \u0111\u00f2i h\u1ecfi s\u1ef1 c\u00e2n b\u1eb1ng tinh t\u1ebf gi\u1eefa th\u1eb3ng th\u1eafn v\u00e0 t\u1ebf nh\u1ecb \u2014 \u0111\u1eb7c bi\u1ec7t khi c\u1ea7n ph\u1ea3n h\u1ed3i \u00fd ki\u1ebfn c\u1ee7a c\u1ea5p tr\u00ean hay \u0111\u1ed3ng nghi\u1ec7p l\u00e2u n\u0103m. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 k\u1ef9 thu\u1eadt th\u1ef1c t\u1ebf:<\/p>\n

\u2013 D\u00f9ng c\u1ea5u tr\u00fac “Yes, and\u2026” thay v\u00ec “Yes, but\u2026”<\/strong>: c\u00e2u “T\u00f4i hi\u1ec3u g\u00f3c nh\u00ecn c\u1ee7a anh, v\u00e0 t\u00f4i mu\u1ed1n b\u1ed5 sung th\u00eam d\u1eef li\u1ec7u \u0111\u1ec3 ch\u00fang ta c\u00f3 b\u1ee9c tranh \u0111\u1ea7y \u0111\u1ee7 h\u01a1n” \u00edt g\u00e2y ph\u00f2ng th\u1ee7 h\u01a1n nhi\u1ec1u so v\u1edbi “Anh n\u00f3i v\u1eady nh\u01b0ng s\u1ed1 li\u1ec7u t\u00f4i c\u00f3 l\u1ea1i kh\u00e1c.”<\/p>\n

\u2013 K\u1ebft c\u1ea5u PREP<\/strong>: Point (lu\u1eadn \u0111i\u1ec3m) \u2192 Reason (l\u00fd do) \u2192 Example (v\u00ed d\u1ee5 th\u1ef1c t\u1ebf) \u2192 Point (nh\u1eafc l\u1ea1i lu\u1eadn \u0111i\u1ec3m). C\u1ea5u tr\u00fac n\u00e0y ph\u00f9 h\u1ee3p khi b\u1ea1n c\u1ea7n thuy\u1ebft ph\u1ee5c trong th\u1eddi gian ng\u1eafn, v\u00ed d\u1ee5 xin t\u0103ng ng\u00e2n s\u00e1ch ho\u1eb7c \u0111\u1ec1 xu\u1ea5t thay \u0111\u1ed5i quy tr\u00ecnh.<\/p>\n

\u2013 \u0110\u1eb7t c\u00e2u h\u1ecfi thay v\u00ec ph\u1ee7 nh\u1eadn<\/strong>: “\u0110i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu ch\u00fang ta th\u1eed theo h\u01b0\u1edbng kh\u00e1c?” t\u1ea1o ra kh\u00f4ng gian th\u1ea3o lu\u1eadn t\u1ed1t h\u01a1n l\u00e0 “C\u00e1ch \u0111\u00f3 s\u1ebd kh\u00f4ng hi\u1ec7u qu\u1ea3.”<\/p>\n

M\u1ed9t v\u00ed d\u1ee5 th\u1ef1c t\u1ebf: ch\u1ecb Lan l\u00e0 nh\u00e2n vi\u00ean marketing m\u1edbi 1 n\u0103m, mu\u1ed1n \u0111\u1ec1 xu\u1ea5t thay \u0111\u1ed5i th\u1eddi gian \u0111\u0103ng b\u00e0i tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i c\u1ee7a c\u00f4ng ty. Thay v\u00ec g\u1eedi email n\u00f3i “Gi\u1edd \u0111\u0103ng hi\u1ec7n t\u1ea1i sai r\u1ed3i, c\u1ea7n \u0111\u1ed5i l\u1ea1i,” ch\u1ecb chu\u1ea9n b\u1ecb s\u1ed1 li\u1ec7u t\u1eeb Facebook Insights, so s\u00e1nh v\u1edbi benchmark ng\u00e0nh, v\u00e0 tr\u00ecnh b\u00e0y trong cu\u1ed9c h\u1ecdp tu\u1ea7n theo c\u1ea5u tr\u00fac PREP. K\u1ebft qu\u1ea3: \u0111\u1ec1 xu\u1ea5t \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn th\u1eed nghi\u1ec7m 2 tu\u1ea7n \u2014 kh\u00f4ng ph\u1ea3i v\u00ec ch\u1ecb Lan n\u00f3i hay h\u01a1n, m\u00e0 v\u00ec ch\u1ecb chu\u1ea9n b\u1ecb b\u1eb1ng ch\u1ee9ng v\u00e0 tr\u00ecnh b\u00e0y theo c\u00e1ch ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ec5 ra quy\u1ebft \u0111\u1ecbnh.<\/p>\n

4. Giao ti\u1ebfp qua v\u0103n b\u1ea3n v\u00e0 m\u00f4i tr\u01b0\u1eddng k\u1ef9 thu\u1eadt s\u1ed1<\/h2>\n

Communication skills (k\u1ef9 n\u0103ng giao ti\u1ebfp) ng\u00e0y nay kh\u00f4ng th\u1ec3 t\u00e1ch r\u1eddi kh\u1ecfi k\u00eanh k\u1ef9 thu\u1eadt s\u1ed1. Theo kh\u1ea3o s\u00e1t c\u1ee7a McKinsey, ng\u01b0\u1eddi \u0111i l\u00e0m d\u00e0nh trung b\u00ecnh 28% th\u1eddi gian c\u00f4ng vi\u1ec7c \u0111\u1ec3 \u0111\u1ecdc v\u00e0 vi\u1ebft email \u2014 m\u1ed9t k\u00eanh m\u00e0 ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 v\u00e0 gi\u1ecdng \u0111i\u1ec7u ho\u00e0n to\u00e0n bi\u1ebfn m\u1ea5t, ch\u1ec9 c\u00f2n l\u1ea1i l\u1eddi n\u00f3i tr\u00ean m\u00e0n h\u00ecnh.<\/p>\n

M\u1ed9t v\u00e0i nguy\u00ean t\u1eafc giao ti\u1ebfp v\u0103n b\u1ea3n hi\u1ec7u qu\u1ea3 trong c\u00f4ng vi\u1ec7c:<\/p>\n

\u2013 D\u00f2ng ti\u00eau \u0111\u1ec1 email ph\u1ea3i ch\u1ee9a \u0111\u1ee7 th\u00f4ng tin \u0111\u1ec3 ng\u01b0\u1eddi nh\u1eadn bi\u1ebft c\u1ea7n l\u00e0m g\u00ec: “C\u1ea7n ph\u00ea duy\u1ec7t ng\u00e2n s\u00e1ch Q2 tr\u01b0\u1edbc 17h th\u1ee9 6” r\u00f5 r\u00e0ng h\u01a1n “V\u1ec1 ng\u00e2n s\u00e1ch qu\u00fd 2.”<\/p>\n

\u2013 \u0110o\u1ea1n \u0111\u1ea7u ti\u00ean lu\u00f4n tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi “t\u1ea1i sao email n\u00e0y li\u00ean quan \u0111\u1ebfn ng\u01b0\u1eddi nh\u1eadn” \u2014 \u0111\u1eebng \u0111\u1ec3 ng\u01b0\u1eddi \u0111\u1ecdc ph\u1ea3i \u0111\u1ecdc h\u1ebft 3 \u0111o\u1ea1n m\u1edbi hi\u1ec3u b\u1ea1n mu\u1ed1n g\u00ec.<\/p>\n

\u2013 Trong c\u00e1c nh\u00f3m chat c\u00f4ng vi\u1ec7c (Slack, Teams, Zalo OA), tr\u00e1nh nh\u1eafn tin ph\u00e2n m\u1ea3nh nh\u01b0 “Anh \u01a1i” \u2192 “Cho em h\u1ecfi” \u2192 “V\u1ec1 vi\u1ec7c X”. G\u1ed9p l\u1ea1i th\u00e0nh m\u1ed9t tin nh\u1eafn \u0111\u1ea7y \u0111\u1ee7 \u0111\u1ec3 ng\u01b0\u1eddi nh\u1eadn kh\u00f4ng ph\u1ea3i ch\u1edd t\u1eebng ph\u1ea7n.<\/p>\n

\u2013 V\u1edbi ph\u1ea3n h\u1ed3i nh\u1ea1y c\u1ea3m ho\u1eb7c d\u1ec5 hi\u1ec3u nh\u1ea7m, \u01b0u ti\u00ean g\u1ecdi \u0111i\u1ec7n ho\u1eb7c g\u1eb7p tr\u1ef1c ti\u1ebfp thay v\u00ec nh\u1eafn tin \u2014 v\u0103n b\u1ea3n thi\u1ebfu ng\u1eef \u0111i\u1ec7u r\u1ea5t d\u1ec5 b\u1ecb di\u1ec5n gi\u1ea3i sai.<\/p>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp trong c\u00f4ng vi\u1ec7c qua k\u00eanh k\u1ef9 thu\u1eadt s\u1ed1 c\u0169ng bao g\u1ed3m vi\u1ec7c bi\u1ebft khi n\u00e0o kh\u00f4ng<\/em> n\u00ean d\u00f9ng text. Nh\u1eefng cu\u1ed9c tr\u00f2 chuy\u1ec7n v\u1ec1 hi\u1ec7u su\u1ea5t, xung \u0111\u1ed9t n\u1ed9i b\u1ed9, hay ph\u1ea3n h\u1ed3i ti\u00eau c\u1ef1c s\u1ebd hi\u1ec7u qu\u1ea3 h\u01a1n nhi\u1ec1u khi th\u1ef1c hi\u1ec7n tr\u1ef1c ti\u1ebfp ho\u1eb7c qua video call \u2014 n\u01a1i c\u1ea3 hai b\u00ean \u0111\u1ec1u \u0111\u1ecdc \u0111\u01b0\u1ee3c t\u00edn hi\u1ec7u phi ng\u00f4n ng\u1eef c\u1ee7a nhau.<\/p>\n

\u0110\u1eb7c bi\u1ec7t v\u1edbi c\u00e1c v\u1ecb tr\u00ed th\u01b0\u1eddng xuy\u00ean ti\u1ebfp x\u00fac kh\u00e1ch h\u00e0ng, n\u0103ng l\u1ef1c giao ti\u1ebfp \u0111a k\u00eanh l\u00e0 y\u00eau c\u1ea7u b\u1eaft bu\u1ed9c \u2014 v\u00e0 k\u1ef9 n\u0103ng ch\u1ecdn \u0111\u00fang k\u00eanh theo t\u1eebng t\u00ecnh hu\u1ed1ng ch\u00ednh l\u00e0 \u0111i\u1ec3m ph\u00e2n bi\u1ec7t nh\u00e2n vi\u00ean trung b\u00ecnh v\u1edbi ng\u01b0\u1eddi th\u1ef1c s\u1ef1 hi\u1ec7u qu\u1ea3 trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i.<\/p>\n

\n

L\u1eddi khuy\u00ean: C\u00e1ch luy\u1ec7n t\u1eadp giao ti\u1ebfp hi\u1ec7u qu\u1ea3 m\u1ed7i ng\u00e0y<\/strong> <\/p>\n

\u2013 Ghi \u00e2m 2\u20133 ph\u00fat m\u1ed7i ng\u00e0y khi t\u1ef1 gi\u1edbi thi\u1ec7u ho\u1eb7c gi\u1ea3i th\u00edch m\u1ed9t kh\u00e1i ni\u1ec7m c\u00f4ng vi\u1ec7c \u2014 nghe l\u1ea1i \u0111\u1ec3 nh\u1eadn ra th\u00f3i quen n\u00f3i v\u00f4 th\u1ee9c (n\u00f3i nhanh, d\u00f9ng “\u1edd\/\u00e0” qu\u00e1 nhi\u1ec1u, thi\u1ebfu c\u1ea5u tr\u00fac).<\/p>\n

\u2013 Sau m\u1ed7i cu\u1ed9c h\u1ecdp quan tr\u1ecdng, t\u1ef1 h\u1ecfi: “M\u00ecnh \u0111\u00e3 nghe \u0111\u1ee7 ch\u01b0a? C\u00f3 l\u1ea7n n\u00e0o m\u00ecnh ng\u1eaft l\u1eddi hay k\u1ebft lu\u1eadn tr\u01b0\u1edbc khi nghe h\u1ebft kh\u00f4ng?”<\/p>\n

\u2013 M\u1ed7i tu\u1ea7n ch\u1ecdn 1 k\u1ef9 thu\u1eadt c\u1ee5 th\u1ec3 (v\u00ed d\u1ee5: ch\u1ec9 d\u00f9ng c\u1ea5u tr\u00fac PREP khi tr\u00ecnh b\u00e0y) v\u00e0 \u00e1p d\u1ee5ng nh\u1ea5t qu\u00e1n trong 5 ng\u00e0y \u2014 sau \u0111\u00f3 m\u1edbi chuy\u1ec3n sang k\u1ef9 thu\u1eadt ti\u1ebfp theo.<\/p>\n

\u2013 \u0110\u1ecdc l\u1ea1i email quan tr\u1ecdng tr\u01b0\u1edbc khi g\u1eedi v\u00e0 t\u1ef1 h\u1ecfi: “N\u1ebfu m\u00ecnh nh\u1eadn email n\u00e0y, m\u00ecnh c\u00f3 hi\u1ec3u ngay c\u1ea7n l\u00e0m g\u00ec kh\u00f4ng?”<\/p>\n\n<\/div>\n

\n

5. C\u00e2u ho\u0309i th\u01b0\u01a1\u0300ng g\u0103\u0323p<\/h2>\n

1. K\u1ef9 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3 c\u00f3 th\u1ec3 t\u1ef1 h\u1ecdc hay c\u1ea7n \u0111i h\u1ecdc l\u1edbp chuy\u00ean bi\u1ec7t?<\/em><\/strong><\/p>\n

Ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 t\u1ef1 h\u1ecdc th\u00f4ng qua th\u1ef1c h\u00e0nh c\u00f3 ch\u1ee7 \u0111\u00edch. Tuy nhi\u00ean, h\u1ecdc nh\u00f3m ho\u1eb7c c\u00e1c kh\u00f3a \u0111\u00e0o t\u1ea1o c\u00f3 ph\u1ea3n h\u1ed3i t\u1eeb ng\u01b0\u1eddi h\u01b0\u1edbng d\u1eabn gi\u00fap b\u1ea1n nh\u1eadn ra \u0111i\u1ec3m m\u00f9 nhanh h\u01a1n \u2014 v\u00ec nhi\u1ec1u th\u00f3i quen giao ti\u1ebfp x\u1ea5u ch\u00fang ta kh\u00f4ng t\u1ef1 nh\u1eadn ra \u0111\u01b0\u1ee3c. K\u1ebft h\u1ee3p c\u1ea3 hai c\u00e1ch s\u1ebd cho k\u1ebft qu\u1ea3 t\u1ed1t nh\u1ea5t.<\/p>\n

2. Ng\u01b0\u1eddi h\u01b0\u1edbng n\u1ed9i c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh ng\u01b0\u1eddi giao ti\u1ebfp t\u1ed1t kh\u00f4ng?<\/em><\/strong><\/p>\n

Ho\u00e0n to\u00e0n c\u00f3 th\u1ec3. H\u01b0\u1edbng n\u1ed9i hay h\u01b0\u1edbng ngo\u1ea1i l\u00e0 phong c\u00e1ch x\u1eed l\u00fd n\u0103ng l\u01b0\u1ee3ng x\u00e3 h\u1ed9i, kh\u00f4ng ph\u1ea3i th\u01b0\u1edbc \u0111o n\u0103ng l\u1ef1c giao ti\u1ebfp. Nhi\u1ec1u ng\u01b0\u1eddi h\u01b0\u1edbng n\u1ed9i giao ti\u1ebfp r\u1ea5t hi\u1ec7u qu\u1ea3 v\u00ec h\u1ecd l\u1eafng nghe k\u1ef9 h\u01a1n, chu\u1ea9n b\u1ecb k\u1ef9 h\u01a1n v\u00e0 \u00edt n\u00f3i lan man h\u01a1n \u2014 \u0111\u00e2y \u0111\u1ec1u l\u00e0 l\u1ee3i th\u1ebf trong c\u00e1c t\u00ecnh hu\u1ed1ng giao ti\u1ebfp chuy\u00ean nghi\u1ec7p.<\/p>\n

3. Giao ti\u1ebfp phi ng\u00f4n ng\u1eef quan tr\u1ecdng nh\u01b0 th\u1ebf n\u00e0o trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u1eeb xa?<\/em><\/strong><\/p>\n

Khi l\u00e0m vi\u1ec7c t\u1eeb xa qua video call, ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 v\u1eabn quan tr\u1ecdng d\u00f9 b\u1ecb gi\u1edbi h\u1ea1n trong khung m\u00e0n h\u00ecnh. Giao ti\u1ebfp m\u1eaft (nh\u00ecn v\u00e0o camera thay v\u00ec nh\u00ecn m\u1eb7t ng\u01b0\u1eddi tr\u00ean m\u00e0n h\u00ecnh), gi\u1eef l\u01b0ng th\u1eb3ng, v\u00e0 \u00e1nh s\u00e1ng \u0111\u1ee7 s\u00e1ng \u0111\u1ec3 bi\u1ec3u c\u1ea3m r\u00f5 r\u00e0ng \u2014 nh\u1eefng chi ti\u1ebft nh\u1ecf n\u00e0y \u1ea3nh h\u01b0\u1edfng \u0111\u00e1ng k\u1ec3 \u0111\u1ebfn m\u1ee9c \u0111\u1ed9 tin t\u01b0\u1edfng v\u00e0 ch\u00fa \u00fd m\u00e0 ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n d\u00e0nh cho b\u1ea1n.<\/p>\n

R\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3<\/strong> l\u00e0 \u0111\u1ea7u t\u01b0 d\u00e0i h\u1ea1n c\u00f3 l\u1ee3i t\u1ee9c cao nh\u1ea5t trong s\u1ef1 nghi\u1ec7p \u2014 kh\u00f4ng ph\u1ea3i v\u00ec n\u00f3 gi\u00fap b\u1ea1n n\u00f3i hay h\u01a1n, m\u00e0 v\u00ec n\u00f3 gi\u00fap b\u1ea1n \u0111\u01b0\u1ee3c hi\u1ec3u \u0111\u00fang h\u01a1n, t\u1ea1o ra \u00edt hi\u1ec3u l\u1ea7m h\u01a1n, v\u00e0 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c nh\u1eefng m\u1ed1i quan h\u1ec7 c\u00f4ng vi\u1ec7c th\u1ef1c s\u1ef1 c\u00f3 chi\u1ec1u s\u00e2u. T\u1eeb nguy\u00ean t\u1eafc 7-38-55 c\u1ee7a Mehrabian \u0111\u1ebfn Active Listening c\u1ee7a Carl Rogers, t\u1ea5t c\u1ea3 \u0111\u1ec1u ch\u1ec9 ra m\u1ed9t \u0111i\u1ec1u: giao ti\u1ebfp t\u1ed1t b\u1eaft \u0111\u1ea7u t\u1eeb s\u1ef1 hi\u1ec3u bi\u1ebft v\u00e0 t\u00f4n tr\u1ecdng ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n \u2014 kh\u00f4ng ph\u1ea3i t\u1eeb k\u1ef9 x\u1ea3o ng\u00f4n t\u1eeb.<\/p>\n

Minh An<\/strong><\/p>\n

N\u1ed9i dung trong b\u00e0i mang t\u00ednh tham kh\u1ea3o v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng t\u1ed5ng quan; c\u01a1 h\u1ed9i ngh\u1ec1 nghi\u1ec7p v\u00e0 thu nh\u1eadp th\u1ef1c t\u1ebf c\u00f3 th\u1ec3 kh\u00e1c nhau t\u00f9y thu\u1ed9c v\u00e0o n\u0103ng l\u1ef1c, kinh nghi\u1ec7m, v\u1ecb tr\u00ed, doanh nghi\u1ec7p v\u00e0 th\u1eddi \u0111i\u1ec3m th\u1ecb tr\u01b0\u1eddng.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

K\u1ef9 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3 l\u00e0 n\u1ec1n t\u1ea3ng th\u0103ng ti\u1ebfn b\u1ec1n v\u1eefng. T\u00ecm hi\u1ec3u 4 nguy\u00ean t\u1eafc c\u1ed1t l\u00f5i, m\u00f4 h\u00ecnh th\u1ef1c chi\u1ebfn v\u00e0 c\u00e1ch luy\u1ec7n t\u1eadp \u00e1p d\u1ee5ng ngay m\u1ed7i ng\u00e0y.<\/p>\n","protected":false},"author":58,"featured_media":14279,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[92],"class_list":["post-14201","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-goc-ky-nang","tag-ky-nang-mem"],"_links":{"self":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/14201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/comments?post=14201"}],"version-history":[{"count":5,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/14201\/revisions"}],"predecessor-version":[{"id":26024,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/14201\/revisions\/26024"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/media\/14279"}],"wp:attachment":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/media?parent=14201"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/categories?post=14201"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/tags?post=14201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}