{"id":12413,"date":"2026-01-13T15:47:36","date_gmt":"2026-01-13T08:47:36","guid":{"rendered":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/?p=12413"},"modified":"2026-07-17T14:09:25","modified_gmt":"2026-07-17T07:09:25","slug":"employee-engagement-la-gi","status":"publish","type":"post","link":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/tu-van-nghe-nghiep\/employee-engagement-la-gi","title":{"rendered":"Employee Engagement l\u00e0 g\u00ec, t\u1ea7m quan tr\u1ecdng v\u00e0 c\u00e1ch c\u1ea3i thi\u1ec7n?"},"content":{"rendered":"

Employee Engagement l\u00e0 g\u00ec m\u00e0 l\u1ea1i tr\u1edf th\u00e0nh c\u1ee5m t\u1eeb \u0111\u01b0\u1ee3c nh\u1eafc \u0111\u1ebfn ng\u00e0y c\u00e0ng nhi\u1ec1u trong chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n nh\u00e2n s\u1ef1 c\u1ee7a c\u00e1c doanh nghi\u1ec7p hi\u1ec7n \u0111\u1ea1i? V\u00e0 v\u00ec sao nh\u1eefng doanh nghi\u1ec7p th\u00e0nh c\u00f4ng nh\u1ea5t lu\u00f4n xem \u0111\u00e2y l\u00e0 \u201cch\u00eca kh\u00f3a ng\u1ea7m\u201d ph\u00eda sau t\u0103ng tr\u01b0\u1edfng b\u1ec1n v\u1eefng? C\u00e2u tr\u1ea3 l\u1eddi c\u00f3 th\u1ec3 s\u1ebd khi\u1ebfn b\u1ea1n nh\u00ecn l\u1ea1i c\u00e1ch m\u00ecnh \u0111ang x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi nh\u00e2n vi\u00ean.<\/p>\n

\"Employee<\/figure>\n

Employee Engagement l\u00e0 g\u00ec?<\/strong><\/h2>\n
\n

Employee Engagement <\/strong>(s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean)<\/strong> l\u00e0 m\u1ee9c \u0111\u1ed9 m\u00e0 nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y g\u1eafn b\u00f3, c\u00f3 \u0111\u1ed9ng l\u1ef1c v\u00e0 s\u1eb5n s\u00e0ng n\u1ed7 l\u1ef1c h\u1ebft m\u00ecnh v\u00ec c\u00f4ng vi\u1ec7c c\u0169ng nh\u01b0 s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p.<\/strong><\/p>\n<\/blockquote>\n

Kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 s\u1ef1 h\u00e0i l\u00f2ng hay g\u1eafn b\u00f3 c\u1ee7a nh\u00e2n vi\u00ean, Employee Engagement c\u00f2n ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 cam k\u1ebft, nhi\u1ec7t huy\u1ebft v\u00e0 s\u1eb5n s\u00e0ng c\u1ed1ng hi\u1ebfn c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c. Trong khi nhi\u1ec1u doanh nghi\u1ec7p v\u1eabn loay hoay v\u1edbi b\u00e0i to\u00e1n n\u0103ng su\u1ea5t th\u1ea5p v\u00e0 t\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c cao, th\u00ec nh\u1eefng t\u1ed5 ch\u1ee9c d\u1eabn \u0111\u1ea7u l\u1ea1i \u00e2m th\u1ea7m \u0111\u1ea7u t\u01b0 v\u00e0o y\u1ebfu t\u1ed1 n\u00e0y nh\u01b0 m\u1ed9t l\u1ee3i th\u1ebf c\u1ea1nh tranh b\u1ec1n v\u1eefng. <\/p>\n

T\u1ea7m quan tr\u1ecdng c\u1ee7a Employee Engagement \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p <\/strong><\/h2>\n

\u0110\u1ec3 h\u00ecnh dung nhu c\u1ea7u th\u1ef1c t\u1ebf, b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o c\u00e1c vi\u1ec7c l\u00e0m nh\u00e2n s\u1ef1<\/a> \u0111ang \u0111\u01b0\u1ee3c \u0111\u0103ng tuy\u1ec3n tr\u00ean CareerLink.<\/p>\n

Employee Engagement \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t, \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c, v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c v\u00e0 k\u1ebft qu\u1ea3 kinh doanh d\u00e0i h\u1ea1n. V\u1eady vai tr\u00f2 c\u1ee7a Employee Engagement l\u00e0 g\u00ec?<\/p>\n

Tr\u01b0\u1edbc h\u1ebft, Employee Engagement gi\u00fap n\u00e2ng cao n\u0103ng su\u1ea5t v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c. Khi nh\u00e2n vi\u00ean th\u1ef1c s\u1ef1 g\u1eafn k\u1ebft, h\u1ecd l\u00e0m vi\u1ec7c v\u1edbi tinh th\u1ea7n ch\u1ee7 \u0111\u1ed9ng, tr\u00e1ch nhi\u1ec7m v\u00e0 s\u1eb5n s\u00e0ng v\u01b0\u1ee3t qua y\u00eau c\u1ea7u t\u1ed1i thi\u1ec3u c\u1ee7a c\u00f4ng vi\u1ec7c. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 c\u00e1 nh\u00e2n m\u00e0 c\u00f2n th\u00fac \u0111\u1ea9y hi\u1ec7u su\u1ea5t chung c\u1ee7a to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c.<\/p>\n

Th\u1ee9 hai, Employee Engagement g\u00f3p ph\u1ea7n gi\u1ea3m t\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c v\u00e0 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i. Nh\u00e2n vi\u00ean c\u00f3 m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft cao th\u01b0\u1eddng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c tr\u00e2n tr\u1ecdng, c\u00f3 m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng v\u00e0 nh\u00ecn th\u1ea5y c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n l\u00e2u d\u00e0i trong doanh nghi\u1ec7p. Nh\u1edd \u0111\u00f3, doanh nghi\u1ec7p ti\u1ebft ki\u1ec7m \u0111\u00e1ng k\u1ec3 chi ph\u00ed tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o v\u00e0 h\u1ea1n ch\u1ebf s\u1ef1 gi\u00e1n \u0111o\u1ea1n trong v\u1eadn h\u00e0nh.<\/p>\n

Nhu c\u1ea7u tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1 ph\u1ee5 tr\u00e1ch g\u1eafn k\u1ebft v\u00e0 ph\u00e1t tri\u1ec3n \u0111\u1ed9i ng\u0169 c\u0169ng kh\u00e1 s\u00f4i \u0111\u1ed9ng. Tr\u00ean CareerLink, ri\u00eang chuy\u00ean m\u1ee5c Nh\u00e2n s\u1ef1 \u0111ang c\u00f3 h\u01a1n 936 tin tuy\u1ec3n d\u1ee5ng, v\u1edbi m\u1ee9c l\u01b0\u01a1ng ph\u1ed5 bi\u1ebfn dao \u0111\u1ed9ng t\u1eeb 7 \u0111\u1ebfn 45 tri\u1ec7u \u0111\u1ed3ng m\u1ed7i th\u00e1ng. Con s\u1ed1 n\u00e0y ph\u1ea7n n\u00e0o cho th\u1ea5y doanh nghi\u1ec7p ng\u00e0y c\u00e0ng ch\u00fa tr\u1ecdng \u0111\u1ea7u t\u01b0 cho c\u00e1c v\u1ecb tr\u00ed li\u00ean quan \u0111\u1ebfn qu\u1ea3n tr\u1ecb con ng\u01b0\u1eddi v\u00e0 x\u00e2y d\u1ef1ng tr\u1ea3i nghi\u1ec7m nh\u00e2n vi\u00ean.<\/p>\n

B\u00ean c\u1ea1nh \u0111\u00f3, Employee Engagement c\u00f2n l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 x\u00e2y d\u1ef1ng v\u0103n h\u00f3a doanh nghi\u1ec7p t\u00edch c\u1ef1c. M\u1ed9t \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean g\u1eafn k\u1ebft s\u1ebd lan t\u1ecfa tinh th\u1ea7n h\u1ee3p t\u00e1c, tin t\u01b0\u1edfng v\u00e0 s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 l\u1eabn nhau. V\u0103n h\u00f3a t\u00edch c\u1ef1c kh\u00f4ng ch\u1ec9 c\u1ea3i thi\u1ec7n m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c m\u00e0 c\u00f2n n\u00e2ng cao h\u00ecnh \u1ea3nh doanh nghi\u1ec7p trong m\u1eaft \u1ee9ng vi\u00ean, \u0111\u1ed1i t\u00e1c v\u00e0 kh\u00e1ch h\u00e0ng.<\/p>\n

Kh\u00f4ng th\u1ec3 kh\u00f4ng nh\u1eafc \u0111\u1ebfn t\u00e1c \u0111\u1ed9ng c\u1ee7a Employee Engagement \u0111\u1ed1i v\u1edbi tr\u1ea3i nghi\u1ec7m v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. Nh\u00e2n vi\u00ean g\u1eafn k\u1ebft th\u01b0\u1eddng ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng v\u1edbi th\u00e1i \u0111\u1ed9 t\u00edch c\u1ef1c, t\u1eadn t\u00e2m v\u00e0 nh\u1ea5t qu\u00e1n h\u01a1n. \u0110i\u1ec1u n\u00e0y gi\u00fap n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, t\u0103ng m\u1ee9c \u0111\u1ed9 trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 t\u1ea1o l\u1ee3i th\u1ebf c\u1ea1nh tranh r\u00f5 r\u1ec7t tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n

Ngo\u00e0i ra, Employee Engagement c\u00f2n gi\u00fap doanh nghi\u1ec7p t\u0103ng kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u00e0 \u0111\u1ed5i m\u1edbi. Khi nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 trao quy\u1ec1n, h\u1ecd s\u1eb5n s\u00e0ng \u0111\u00f3ng g\u00f3p \u00fd t\u01b0\u1edfng, c\u1ea3i ti\u1ebfn quy tr\u00ecnh v\u00e0 \u0111\u1ed3ng h\u00e0nh c\u00f9ng doanh nghi\u1ec7p tr\u01b0\u1edbc nh\u1eefng thay \u0111\u1ed5i c\u1ee7a th\u1ecb tr\u01b0\u1eddng.<\/p>\n

C\u00e1c c\u1ea5p \u0111\u1ed9 Employee Engagement trong doanh nghi\u1ec7p<\/strong><\/p>\n

Vi\u1ec7c hi\u1ec3u r\u00f5 c\u00e1c c\u1ea5p \u0111\u1ed9 Employee Engagement gi\u00fap l\u00e3nh \u0111\u1ea1o v\u00e0 b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 \u0111\u00e1nh gi\u00e1 \u0111\u00fang th\u1ef1c tr\u1ea1ng \u0111\u1ed9i ng\u0169, t\u1eeb \u0111\u00f3 x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c ph\u00f9 h\u1ee3p nh\u1eb1m n\u00e2ng cao hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c v\u00e0 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i.<\/p>\n

Nh\u00e2n vi\u00ean kh\u00f4ng g\u1eafn k\u1ebft (Disengaged Employees)<\/strong><\/p>\n

\u0110\u00e2y l\u00e0 c\u1ea5p \u0111\u1ed9 th\u1ea5p nh\u1ea5t c\u1ee7a Employee Engagement. Nh\u00e2n vi\u00ean \u1edf nh\u00f3m n\u00e0y th\u01b0\u1eddng l\u00e0m vi\u1ec7c \u0111\u1ed1i ph\u00f3, thi\u1ebfu \u0111\u1ed9ng l\u1ef1c v\u00e0 ch\u1ec9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c \u1edf m\u1ee9c t\u1ed1i thi\u1ec3u. H\u1ecd \u00edt quan t\u00e2m \u0111\u1ebfn m\u1ee5c ti\u00eau chung c\u1ee7a doanh nghi\u1ec7p, kh\u00f4ng ch\u1ee7 \u0111\u1ed9ng \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn v\u00e0 d\u1ec5 lan t\u1ecfa n\u0103ng l\u01b0\u1ee3ng ti\u00eau c\u1ef1c trong t\u1eadp th\u1ec3. N\u1ebfu t\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean kh\u00f4ng g\u1eafn k\u1ebft cao, doanh nghi\u1ec7p c\u00f3 nguy c\u01a1 suy gi\u1ea3m n\u0103ng su\u1ea5t, t\u0103ng t\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c v\u00e0 \u1ea3nh h\u01b0\u1edfng x\u1ea5u \u0111\u1ebfn v\u0103n h\u00f3a n\u1ed9i b\u1ed9.<\/p>\n

Nh\u00e2n vi\u00ean g\u1eafn k\u1ebft m\u1ed9t ph\u1ea7n (Not Engaged Employees)<\/strong><\/p>\n

\u1ede c\u1ea5p \u0111\u1ed9 n\u00e0y, nh\u00e2n vi\u00ean th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c theo \u0111\u00fang y\u00eau c\u1ea7u nh\u01b0ng ch\u01b0a th\u1ef1c s\u1ef1 nhi\u1ec7t huy\u1ebft hay cam k\u1ebft l\u00e2u d\u00e0i. H\u1ecd c\u00f3 th\u1ec3 h\u00e0i l\u00f2ng v\u1edbi m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c, nh\u01b0ng thi\u1ebfu \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 b\u1ee9t ph\u00e1 ho\u1eb7c \u0111\u00f3ng g\u00f3p v\u01b0\u1ee3t mong \u0111\u1ee3i. Nh\u00f3m n\u00e0y chi\u1ebfm t\u1ef7 l\u1ec7 kh\u00e1 l\u1edbn trong nhi\u1ec1u doanh nghi\u1ec7p v\u00e0 l\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng ti\u1ec1m n\u0103ng \u0111\u1ec3 n\u00e2ng cao m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft n\u1ebfu \u0111\u01b0\u1ee3c t\u1ea1o \u0111i\u1ec1u ki\u1ec7n ph\u00e1t tri\u1ec3n, ghi nh\u1eadn v\u00e0 truy\u1ec1n c\u1ea3m h\u1ee9ng \u0111\u00fang c\u00e1ch.<\/p>\n

Nh\u00e2n vi\u00ean g\u1eafn k\u1ebft t\u00edch c\u1ef1c (Engaged Employees)<\/strong><\/p>\n

\u0110\u00e2y l\u00e0 nh\u00f3m nh\u00e2n vi\u00ean l\u00fd t\u01b0\u1edfng m\u00e0 doanh nghi\u1ec7p n\u00e0o c\u0169ng mong mu\u1ed1n. H\u1ecd l\u00e0m vi\u1ec7c v\u1edbi tinh th\u1ea7n ch\u1ee7 \u0111\u1ed9ng, tr\u00e1ch nhi\u1ec7m cao v\u00e0 lu\u00f4n h\u01b0\u1edbng \u0111\u1ebfn k\u1ebft qu\u1ea3 t\u1ed1t nh\u1ea5t. Nh\u00e2n vi\u00ean g\u1eafn k\u1ebft t\u00edch c\u1ef1c hi\u1ec3u r\u00f5 m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p, t\u1ef1 h\u00e0o khi l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 s\u1eb5n s\u00e0ng \u0111\u00f3ng g\u00f3p \u00fd t\u01b0\u1edfng \u0111\u1ec3 c\u1ea3i ti\u1ebfn c\u00f4ng vi\u1ec7c. Nh\u00f3m n\u00e0y g\u00f3p ph\u1ea7n tr\u1ef1c ti\u1ebfp v\u00e0o t\u0103ng tr\u01b0\u1edfng, \u0111\u1ed5i m\u1edbi v\u00e0 x\u00e2y d\u1ef1ng v\u0103n h\u00f3a doanh nghi\u1ec7p b\u1ec1n v\u1eefng.<\/p>\n

Nh\u00e2n vi\u00ean g\u1eafn k\u1ebft cao v\u00e0 truy\u1ec1n c\u1ea3m h\u1ee9ng (Highly Engaged Employees)<\/strong><\/p>\n

\u1ede c\u1ea5p \u0111\u1ed9 cao nh\u1ea5t, nh\u00e2n vi\u00ean kh\u00f4ng ch\u1ec9 g\u1eafn k\u1ebft v\u1edbi c\u00f4ng vi\u1ec7c m\u00e0 c\u00f2n tr\u1edf th\u00e0nh \u0111\u1ea1i s\u1ee9 th\u01b0\u01a1ng hi\u1ec7u n\u1ed9i b\u1ed9. H\u1ecd truy\u1ec1n c\u1ea3m h\u1ee9ng cho \u0111\u1ed3ng nghi\u1ec7p, ch\u1ee7 \u0111\u1ed9ng d\u1eabn d\u1eaft, h\u1ed7 tr\u1ee3 \u0111\u1ed9i nh\u00f3m v\u00e0 \u0111\u1ed3ng h\u00e0nh c\u00f9ng doanh nghi\u1ec7p trong nh\u1eefng giai \u0111o\u1ea1n kh\u00f3 kh\u0103n. Nh\u1eefng nh\u00e2n vi\u00ean n\u00e0y th\u01b0\u1eddng c\u00f3 \u1ea3nh h\u01b0\u1edfng l\u1edbn \u0111\u1ebfn tinh th\u1ea7n t\u1eadp th\u1ec3 v\u00e0 l\u00e0 ngu\u1ed3n l\u1ef1c quan tr\u1ecdng cho c\u00e1c v\u1ecb tr\u00ed l\u00e3nh \u0111\u1ea1o trong t\u01b0\u01a1ng lai.<\/p>\n

C\u00e1ch \u0111o l\u01b0\u1eddng Employee Engagement<\/strong><\/h2>\n

\u0110\u1ec3 hi\u1ec3u s\u00e2u h\u01a1n ch\u1ee7 \u0111\u1ec1 li\u00ean quan, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ecdc th\u00eam b\u00e0i Stay Interview<\/a>.<\/p>\n

Kh\u1ea3o s\u00e1t m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean <\/strong><\/p>\n

Ph\u01b0\u01a1ng ph\u00e1p ph\u1ed5 bi\u1ebfn nh\u1ea5t hi\u1ec7n nay l\u00e0 kh\u1ea3o s\u00e1t n\u1ed9i b\u1ed9, t\u1eadp trung v\u00e0o c\u00e1c kh\u00eda c\u1ea1nh nh\u01b0 m\u1ee9c \u0111\u1ed9 t\u1eadp trung, th\u00e1i \u0111\u1ed9 \u0111\u1ed1i v\u1edbi c\u00f4ng vi\u1ec7c v\u00e0 c\u1ea3m nh\u1eadn v\u1ec1 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c. Nh\u1eefng b\u1ea3ng c\u00e2u h\u1ecfi \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf t\u1ed1t c\u00f3 th\u1ec3 gi\u00fap t\u1ed5 ch\u1ee9c thu th\u1eadp d\u1eef li\u1ec7u \u0111\u1ecbnh t\u00ednh v\u00e0 \u0111\u1ecbnh l\u01b0\u1ee3ng, t\u1eeb \u0111\u00f3 ph\u00e1c h\u1ecda b\u1ee9c tranh t\u1ed5ng qu\u00e1t v\u1ec1 m\u1ee9c g\u1eafn k\u1ebft c\u1ee7a \u0111\u1ed9i ng\u0169. Tuy nhi\u00ean, k\u1ebft qu\u1ea3 kh\u1ea3o s\u00e1t ch\u1ec9 th\u1ef1c s\u1ef1 c\u00f3 gi\u00e1 tr\u1ecb khi c\u00e2u h\u1ecfi r\u00f5 r\u00e0ng, trung l\u1eadp v\u00e0 \u0111\u01b0\u1ee3c tri\u1ec3n khai nh\u1ea5t qu\u00e1n.<\/p>\n

Ph\u00e2n t\u00edch h\u00e0nh vi v\u00e0 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c<\/strong><\/p>\n

Employee Engagement th\u1ec3 hi\u1ec7n r\u00f5 qua h\u00e0nh vi h\u1eb1ng ng\u00e0y c\u1ee7a nh\u00e2n vi\u00ean. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng gi\u00e1n ti\u1ebfp th\u00f4ng qua c\u00e1c ch\u1ec9 s\u1ed1 nh\u01b0 m\u1ee9c \u0111\u1ed9 ch\u1ee7 \u0111\u1ed9ng trong c\u00f4ng vi\u1ec7c, t\u1ef7 l\u1ec7 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau, ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c, s\u1ef1 tham gia v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng n\u1ed9i b\u1ed9 ho\u1eb7c m\u1ee9c \u0111\u1ed9 \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn c\u1ea3i ti\u1ebfn. Nh\u00e2n vi\u00ean g\u1eafn k\u1ebft cao th\u01b0\u1eddng c\u00f3 hi\u1ec7u su\u1ea5t \u1ed5n \u0111\u1ecbnh v\u00e0 tinh th\u1ea7n l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c.<\/p>\n

Theo d\u00f5i t\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c v\u00e0 v\u1eafng m\u1eb7t<\/strong><\/p>\n

T\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c (turnover rate) v\u00e0 t\u1ef7 l\u1ec7 v\u1eafng m\u1eb7t (absenteeism) l\u00e0 nh\u1eefng ch\u1ec9 s\u1ed1 quan tr\u1ecdng ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 Employee Engagement. Khi nh\u00e2n vi\u00ean kh\u00f4ng g\u1eafn k\u1ebft, h\u1ecd d\u1ec5 ch\u00e1n n\u1ea3n, ngh\u1ec9 vi\u1ec7c ho\u1eb7c th\u01b0\u1eddng xuy\u00ean v\u1eafng m\u1eb7t. Vi\u1ec7c ph\u00e2n t\u00edch d\u1eef li\u1ec7u n\u00e0y theo ph\u00f2ng ban, v\u1ecb tr\u00ed ho\u1eb7c th\u1eddi gian s\u1ebd gi\u00fap doanh nghi\u1ec7p x\u00e1c \u0111\u1ecbnh nh\u1eefng khu v\u1ef1c c\u00f3 m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft th\u1ea5p \u0111\u1ec3 k\u1ecbp th\u1eddi c\u1ea3i thi\u1ec7n.<\/p>\n

C\u00e1c b\u01b0\u1edbc c\u1ea3i thi\u1ec7n m\u1ee9c \u0111\u1ed9 Employee Engagement<\/strong><\/h2>\n

Doanh nghi\u1ec7p mu\u1ed1n n\u00e2ng cao hi\u1ec7u su\u1ea5t, gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i v\u00e0 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng c\u1ea7n tri\u1ec3n khai c\u00e1c b\u01b0\u1edbc c\u1ea3i thi\u1ec7n Employee Engagement m\u1ed9t c\u00e1ch b\u00e0i b\u1ea3n, li\u00ean t\u1ee5c v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf t\u1ed5 ch\u1ee9c.<\/p>\n

\u0110\u00e1nh gi\u00e1 th\u1ef1c tr\u1ea1ng m\u1ee9c \u0111\u1ed9 Employee Engagement<\/strong><\/p>\n

B\u01b0\u1edbc \u0111\u1ea7u ti\u00ean \u0111\u1ec3 c\u1ea3i thi\u1ec7n Employee Engagement l\u00e0 hi\u1ec3u r\u00f5 doanh nghi\u1ec7p \u0111ang \u1edf \u0111\u00e2u. Th\u00f4ng qua kh\u1ea3o s\u00e1t g\u1eafn k\u1ebft, ph\u1ecfng v\u1ea5n nh\u00e2n vi\u00ean ho\u1eb7c ph\u00e2n t\u00edch c\u00e1c ch\u1ec9 s\u1ed1 nh\u01b0 t\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c, hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c, doanh nghi\u1ec7p c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ed1t l\u00f5i \u0111ang \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 g\u1eafn k\u1ebft. Vi\u1ec7c \u0111o l\u01b0\u1eddng ch\u00ednh x\u00e1c gi\u00fap tr\u00e1nh c\u1ea3i thi\u1ec7n theo c\u1ea3m t\u00ednh v\u00e0 t\u1eadp trung \u0111\u00fang tr\u1ecdng t\u00e2m.<\/p>\n

X\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng r\u00f5 r\u00e0ng<\/strong><\/p>\n

Nh\u00e2n vi\u00ean ch\u1ec9 th\u1ef1c s\u1ef1 g\u1eafn k\u1ebft khi h\u1ecd hi\u1ec3u r\u00f5 m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p v\u00e0 vai tr\u00f2 c\u1ee7a m\u00ecnh trong b\u1ee9c tranh chung. Doanh nghi\u1ec7p c\u1ea7n truy\u1ec1n \u0111\u1ea1t r\u00f5 t\u1ea7m nh\u00ecn, s\u1ee9 m\u1ec7nh v\u00e0 k\u1ef3 v\u1ecdng \u0111\u1ed1i v\u1edbi t\u1eebng v\u1ecb tr\u00ed, \u0111\u1ed3ng th\u1eddi li\u00ean k\u1ebft m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n v\u1edbi m\u1ee5c ti\u00eau t\u1ed5 ch\u1ee9c. S\u1ef1 r\u00f5 r\u00e0ng n\u00e0y gi\u00fap nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c c\u00f3 \u00fd ngh\u0129a v\u00e0 c\u00f3 \u0111\u1ed9ng l\u1ef1c l\u00e2u d\u00e0i.<\/p>\n

N\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00fd<\/strong><\/p>\n

Qu\u1ea3n l\u00fd tr\u1ef1c ti\u1ebfp l\u00e0 y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng m\u1ea1nh m\u1ebd \u0111\u1ebfn Employee Engagement. Doanh nghi\u1ec7p c\u1ea7n \u0111\u00e0o t\u1ea1o c\u00e1c c\u1ea5p qu\u1ea3n l\u00fd v\u1ec1 k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o, giao ti\u1ebfp, l\u1eafng nghe v\u00e0 ghi nh\u1eadn nh\u00e2n vi\u00ean. M\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd bi\u1ebft quan t\u00e2m, h\u1ed7 tr\u1ee3 v\u00e0 truy\u1ec1n c\u1ea3m h\u1ee9ng s\u1ebd gi\u00fap nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng v\u00e0 g\u1eafn b\u00f3 h\u01a1n v\u1edbi t\u1ed5 ch\u1ee9c.<\/p>\n

T\u1ea1o m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c v\u00e0 an to\u00e0n<\/strong><\/p>\n

M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m c\u1ee7a nh\u00e2n vi\u00ean. Doanh nghi\u1ec7p n\u00ean x\u00e2y d\u1ef1ng v\u0103n h\u00f3a c\u1edfi m\u1edf, khuy\u1ebfn kh\u00edch chia s\u1ebb \u00fd ki\u1ebfn, t\u00f4n tr\u1ecdng s\u1ef1 kh\u00e1c bi\u1ec7t v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 c\u00f4ng b\u1eb1ng. Khi nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y an to\u00e0n v\u1ec1 t\u00e2m l\u00fd v\u00e0 tho\u1ea3i m\u00e1i trong c\u00f4ng vi\u1ec7c, m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft s\u1ebd \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n r\u00f5 r\u1ec7t.<\/p>\n

Ghi nh\u1eadn v\u00e0 khen th\u01b0\u1edfng k\u1ecbp th\u1eddi<\/strong><\/p>\n

S\u1ef1 ghi nh\u1eadn l\u00e0 \u0111\u1ed9ng l\u1ef1c m\u1ea1nh m\u1ebd gi\u00fap n\u00e2ng cao Employee Engagement. Doanh nghi\u1ec7p c\u1ea7n c\u00f3 c\u01a1 ch\u1ebf khen th\u01b0\u1edfng minh b\u1ea1ch, c\u00f4ng b\u1eb1ng v\u00e0 k\u1ecbp th\u1eddi cho nh\u1eefng n\u1ed7 l\u1ef1c v\u00e0 \u0111\u00f3ng g\u00f3p c\u1ee7a nh\u00e2n vi\u00ean. Vi\u1ec7c ghi nh\u1eadn kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf v\u1eadt ch\u1ea5t m\u00e0 c\u00f2n th\u00f4ng qua l\u1eddi c\u1ea3m \u01a1n, s\u1ef1 c\u00f4ng nh\u1eadn c\u00f4ng khai v\u00e0 c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n.<\/p>\n

T\u1ea1o c\u01a1 h\u1ed9i h\u1ecdc t\u1eadp v\u00e0 ph\u00e1t tri\u1ec3n<\/strong><\/p>\n

Nh\u00e2n vi\u00ean g\u1eafn k\u1ebft cao th\u01b0\u1eddng l\u00e0 nh\u1eefng ng\u01b0\u1eddi nh\u00ecn th\u1ea5y t\u01b0\u01a1ng lai c\u1ee7a m\u00ecnh trong doanh nghi\u1ec7p. Vi\u1ec7c \u0111\u1ea7u t\u01b0 v\u00e0o \u0111\u00e0o t\u1ea1o, n\u00e2ng cao k\u1ef9 n\u0103ng, l\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn r\u00f5 r\u00e0ng gi\u00fap nh\u00e2n vi\u00ean c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 quan t\u00e2m v\u00e0 cam k\u1ebft t\u1eeb t\u1ed5 ch\u1ee9c. \u0110i\u1ec1u n\u00e0y g\u00f3p ph\u1ea7n t\u0103ng \u0111\u1ed9ng l\u1ef1c v\u00e0 mong mu\u1ed1n g\u1eafn b\u00f3 l\u00e2u d\u00e0i.<\/p>\n

L\u1eafng nghe v\u00e0 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c<\/strong><\/p>\n

C\u1ea3i thi\u1ec7n Employee Engagement l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh d\u00e0i h\u1ea1n, kh\u00f4ng ph\u1ea3i ho\u1ea1t \u0111\u1ed9ng m\u1ed9t l\u1ea7n. Doanh nghi\u1ec7p c\u1ea7n th\u01b0\u1eddng xuy\u00ean l\u1eafng nghe ph\u1ea3n h\u1ed3i c\u1ee7a nh\u00e2n vi\u00ean, \u0111\u00e1nh gi\u00e1 l\u1ea1i c\u00e1c ch\u00ednh s\u00e1ch v\u00e0 \u0111i\u1ec1u ch\u1ec9nh k\u1ecbp th\u1eddi. S\u1ef1 linh ho\u1ea1t v\u00e0 s\u1eb5n s\u00e0ng thay \u0111\u1ed5i gi\u00fap doanh nghi\u1ec7p duy tr\u00ec m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft b\u1ec1n v\u1eefng theo th\u1eddi gian.<\/p>\n

Hy v\u1ecdng qua b\u00e0i vi\u1ebft n\u00e0y, b\u1ea1n \u0111\u00e3 c\u00f3 c\u00e1i nh\u00ecn r\u00f5 r\u00e0ng h\u01a1n v\u1ec1 Employee Engagement l\u00e0 g\u00ec v\u00e0 nh\u1eadn ra r\u1eb1ng \u0111\u1ea7u t\u01b0 v\u00e0o s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean kh\u00f4ng ph\u1ea3i l\u00e0 chi ph\u00ed m\u00e0 l\u00e0 n\u1ec1n t\u1ea3ng quan tr\u1ecdng \u0111\u1ec3 doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng v\u00e0 kh\u00e1c bi\u1ec7t trong d\u00e0i h\u1ea1n.<\/p>\n

Tr\u00ed Nh\u00e2n<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Employee Engagement l\u00e0 g\u00ec m\u00e0 l\u1ea1i tr\u1edf th\u00e0nh c\u1ee5m t\u1eeb \u0111\u01b0\u1ee3c nh\u1eafc \u0111\u1ebfn ng\u00e0y c\u00e0ng nhi\u1ec1u trong chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n nh\u00e2n s\u1ef1 c\u1ee7a c\u00e1c …<\/p>\n","protected":false},"author":59,"featured_media":12414,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-12413","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tu-van-nghe-nghiep"],"_links":{"self":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/12413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/users\/59"}],"replies":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/comments?post=12413"}],"version-history":[{"count":8,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/12413\/revisions"}],"predecessor-version":[{"id":26328,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/posts\/12413\/revisions\/26328"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/media\/12414"}],"wp:attachment":[{"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/media?parent=12413"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/categories?post=12413"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.careerlink.vn\/cam-nang-viec-lam\/wp-json\/wp\/v2\/tags?post=12413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}